Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from Dawn Makutra
    Rating: 5 out of 5
    Review left on 14 Dec 2019

    Patio door

    We recently had a patio door installed. From the visit to the showroom and in our home the service was excellent. Our door was installed on time, the installers were professional and left a clean worksite.

    Answer from pro:

    Hi, Dawn! Thank you for contributing this 10-star feedback to our HomeStars listing. We're pleased to hear that your experience was second to none. All the best, Brock Doors & Windows Ltd.

    Reply created 6 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2019

    Patio door replacement

    I couldn't be happier with my new patio door. The door arrived on time and the installation process went smoothly. Everyone at Brock was very helpful and I would definitely use them again.

    Answer from pro:

    Hi, Joe! Thank you for choosing Brock for your recent patio door replacement project. We're delighted to hear of your overall satisfaction with the project at hand and appreciate the feedback immensely. We look forward to the opportunity of working alongside you & your home again. All the best, Brock Doors & Windows Ltd.

    Reply created 6 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2019

    New windows and installation

    We had Brock Windows install 4 windows in our bedrooms upstairs. Service was great from the start. They came in twice to measure the windows and the windows were ready and installed earlier than estimated. Installation was quick and efficient. They showed up on time and were friendly. We had to do minimal clean up afterwards (a little dusting and cleaning windows). Very happy with our purchase.

    Answer from pro:

    Hi, Sara! Thank you for entrusting Brock with your recent four window replacement project. We're thrilled to hear that everything went exceptionally well, and that you found the experience to be of high quality. We appreciate your feedback Sara, and we hope to have to opportunity of working alongside you again. Kind regards, Brock Doors & Windows Ltd.

    Reply created 6 Jan 2020
  • Review from Mark
    Rating: 4 out of 5
    Review left on 10 Dec 2019

    WINDOWS

    Brock Windows did a great job replacing all my windows in my house, they fit air tight, and they look great. They came on time and completed all the work on time, also did a great job on the outside fascia around the windows

    Answer from pro:

    Hi, Mark! Thank you for contributing this feedback on our HomeStars listing. We're delighted to hear that everything went exceptionally well from beginning to completion. Thank you for choosing Brock! Kind regards, Brock Doors & Windows Ltd.

    Reply created 6 Jan 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 10 Dec 2019

    Bedroom windows

    Excellent customer sevice. Project was done on a timely manner and clean was great. end result is what was expected. Thank you again! I would highly recommend to friends and family.

    Answer from pro:

    Hi there, Thank you for your feedback! We're pleased to see you had an exceptional experience, we appreciate your recommendation immensely. Kind regards, Brock Doors & Windows Ltd.

    Reply created 6 Jan 2020
  • Review from Brenda Logan
    Rating: 5 out of 5
    Review left on 8 Dec 2019

    south window replacement

    We recently had or bedroom, bathroom and laundry room Windows replaced. It was a difficult install because the way the original Windows were set in. The workman were excellent and kept us up to date as the progressed through the rooms. The crew did a great job on the cleanup and removal of all packaging and debris. Our home is now warmer and significantly quieter!

    Answer from pro:

    Hi, Brenda! Thank you for entrusting Brock with your homes recent window replacement project. We're glad that you're noticing the effects of your newly installed windows, and that everything was said and done in a tidy and professional manner. We appreciate your feedback immensely, and hope to work alongside you again if ever required. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 9 Dec 2019
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 5 Dec 2019

    Door

    We had a great experience with Brock. Tony spent an hour with me looking through catalogues, colour swatches and helping me design our front door. He was passionate and experienced and won our business over a competitor. I would definitely recommend this company.

    Answer from pro:

    Hello, Thank you for choosing Brock for your recent entry door replacement project! It is great to see that you felt well-informed of our product catalogue, and that Tony's individual passion played a role in your overall decision making process. We will be sure to pass this feedback along to the team, and we hope to have the opportunity of working alongside you again in the future. Your recommendation is appreciated immensely. Kind regards, Brock Doors & Windows Ltd.

    Reply created 9 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2019

    Front Door & 5 Basement Windows

    Very satisfied with the front door, Mirage screen and basement windows. The installers were wonderful, conscientious and provided excellent workmanship. Office staff were approachable and very responsive to all questions. Fantastic post installation customer care. Highly recommended.

    Answer from pro:

    Hi there, Thank you for the 10-star feedback! We appreciate you entrusting us with your home, and are delighted to hear that everyone involved provided exceptional customer service. Kind regards, Brock Doors & Windows Ltd.

    Reply created 9 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2019

    Door installation

    Awesome customer service from the sales person to the guys who did the install. Very professional and courteous. The installers did a fantastic job-flawless. To top it off they did a great clean up once the job was done. Highly recommended in terms of product and customer service.

    Answer from pro:

    Hi, Frances! We appreciate the glowing feedback, and we value your recommendation immensely. We're very happy to hear of your satisfaction with our customer service, and are glad that you found our team to be professional & courteous throughout. Kind regards, Brock Doors & Windows Ltd.

    Reply created 5 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2019

    Bedroom windows

    After I signed the contract with Brock to replace my windows, it took a while for my windows to be built, when I received the call from Brock that my windows was in, we booked an appointment for installation. I was pleasantly surprised it took 2.5 hrs to install three windows, including clean up, thanks.

    Answer from pro:

    Hi, Errol! Thank you for all of your patience throughout the duration of your project. We're thrilled to hear of your contentment with the end results, and overall satisfaction with the quality of the installation. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 5 Dec 2019
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