Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2019

    Front door replacement

    We just had the front door replaced by Brock Doors and Windows. From the start to the end it was a very pleasant experience. The door installers were on time and finished the installation in less than two hours. Half an hour after they left the field supervisor showed up to check their work. He found some very minor (one could call them minuscule) caulk issues and fixed them on the spot. One hour later the salesman called to make sure we were happy with the service provided. We strongly recommend Brock Doors and Windows. Dan and Christina

    Answer from pro:

    Hi, Dan & Christina! We're delighted to hear you had an overall pleasant experience with all processes, and that any concerns there may have been, were quickly rectified to your satisfaction. We truly appreciate your recommendation, and we hope to have the pleasure of working with you again. Kind regards, Brock Doors & Windows Ltd.

    Reply created 26 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2019

    Excellent service, Window replacement

    We had two windows installed a few weeks ago and are very pleased with the whole process. The salesman was very knowledgeable and not pushy. The three young men who installed the windows were polite and friendly. They arrived on time, answered our questions and did an excellent job including the clean up after. We will definitely be recommending Brock Doors and Windows Whitby to our friends.

    Answer from pro:

    Hi there, Mark & Virginia! Thank you for entrusting us with your window replacement project, we're very happy to hear of your satisfaction with the process in a whole. We appreciate your recommendation, and hope to have the opportunity to work with you again! Kindest regards, Brock Doors & Windows Ltd.

    Reply created 26 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2019

    Window Replacement

    This company did a great job, they were responsive, followed up throughout the project and the crew who arrived onsite were fast and efficient and answered any questions I had during the process. Very happy with my windows! Zabrina O’Rourke

    Answer from pro:

    Zabrina, thank you for the lovely 10-star feedback. We're delighted that everything went exceptionally well from the very beginning to completion. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 26 Aug 2019
  • Review from isagani
    Rating: 5 out of 5
    Review left on 20 Aug 2019

    Installation of Main Door and 3 windows

    Last Monday August 12, 2019, the Brock Doors and Windows Installer came on time as scheduled. These two guys " Reza and Recep " are so amazing, know their job very well. They left the area clean as if nothing happened. They did an excellent job. I really like my new doors and windows, they look so nice...loved it. Plus thanks to Adam who help us to pick the right door and colour when he did the pre-estimate. He is an amazing guy too and very friendly.. Over all we are fully satisfied and highly recommend Brock Doors and Windows to all.

    Answer from pro:

    Hi, Isagani! Thank you for the kind comments pertaining to Adam, your Sales Representative, as well as Riza & his team, we will be sure to extend this onto them. We're proud to hear of your exceptional experience all around, and hope to have the pleasure of working with you again on any future window and/or door home renovation projects. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 20 Aug 2019
  • Review from Jaime Hargraft
    Rating: 5 out of 5
    Review left on 20 Aug 2019

    Front Door and Window

    Brock was great. Job done clean and in time. Products look awesome. They even demonstrate the working parts. Price was right in line with May quotes. Financing made project more tangible as well. Great job.

    Answer from pro:

    Hi, Jaime! Thank you for choosing Brock for your entry door & window replacement project. We're pleased to hear of your satisfaction with all processes from beginning to completion. We know you'll love them for many more years to come. Kind regards, Brock Doors & Windows Ltd.

    Reply created 20 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2019

    New Windows

    It was definitely time for new windows!! I did shop around and Brock Windows was comparable in price with other reputable window companies. Brian, the sales rep was easy to work with and very patient. He came out a few times and went over everything that was needed. The installers were amazing. The crew worked diligently all day and kept the home clean. I was impressed with their professionalism and would recommend the company.

    Answer from pro:

    Hi, Niyla! Thank you for ultimately selecting Brock after your search for reputable window and door companies in the Greater Toronto Area. We will be sure to extend this feedback onto Brian, as well as the installers in charge of your window replacement project. We appreciate your recommendation immensely, and hope to work with you again. Kind regards, Brock Doors & Windows Ltd.

    Reply created 19 Aug 2019
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 17 Aug 2019

    Basement window replaced

    We were so happy with the service. Our window was leaking and we needed it replaced quickly. We look forward to working with them in the future. The salesman Steve was able to answer any questions we had. Arlene and Harold

    Answer from pro:

    Arlene & Harold, Thank you for contributing your feedback on our HomeStars profile! We'd delighted to hear of your contentment with the project in a whole. We too, look forward to working with you again on any future home renovation projects. Kind regards, Brock Doors & Windows Ltd.

    Reply created 19 Aug 2019
  • Review from Ken Newport
    Rating: 5 out of 5
    Review left on 17 Aug 2019

    Entrance door, storm door and window installation

    Brock's installers were very profession, quick and clean with the installation of the new products, house was left clean and removed items were taken off site. Would use them again.

    Answer from pro:

    Hi, Ken! Thank you for this 10-star feedback. We're happy to hear you found your appointed installation team to be professional, quick & clean when installing your window, door & storm door project. We look forward to the opportunity to work with you again! Kind regards, Brock Doors & Windows Ltd.

    Reply created 19 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2019

    Loving my new front door!

    The customer service with Brock has been phenomenal. From the beginning with my rep to visiting the showroom for further confidence in choosing the right door for our home the experience has been amazing. Finally the installation-this was done with extreme precision and quality workmanship. I would highly recommend Brock.

    Answer from pro:

    Hi there, Thank you for the glowing 10/10 review! We're very happy to hear of your phenomenal experience from the very beginning to completion. Your recommendation is appreciated immensely. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 16 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2019

    Window and door replacement

    We recently had all of our windows and doors replaced! They look great the install guys were tidy, professional and answered any questions we had. The staff running our project in Innisfil, Ontario were great too! Entire group excellent to deal with we recommend Brock Windows and Doors J &M LeBrun

    Answer from pro:

    Hi, LeBrun family! Thank you for choosing Brock as your supplier for your recent window & door replacement project. We're pleased to hear that you're loving the enhanced curb appeal, as well as the professionalism of our team in Innisfil. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 15 Aug 2019
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