Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 8 Jul 2019

    Patio doors.

    Brock arrived as scheduled to fit our patio doors. The team fitting the unit were very professional. Their preperations were very thorough, carefully removing all the old structure and all of the old caulking. As I was there, they told me each stage that they were undertaking. The unit was fitted and carefully squared up. The surround inside and out was much better than before, looking sleeker and narrower than before. We were amazed at the noise deadening effect of the thicker glass. A very professional company, with the sales manager calling just as the job finished to ensure we were happy with everything. Excellent service I would heartily recommend Brick Windows

    Answer from pro:

    Hi there, Thank you for your 10-star feedback! We're so happy to hear of your satisfaction with your patio door replacement. We know you'll continue to appreciate the new and improved sound barrier your patio door has become to both the inside & outside noise alike. We appreciate your recommendation immensely, and hope to have the opportunity to work with you again. Kind regards, Brock Doors & Windows Ltd.

    Reply created 9 Jul 2019
  • Review from Joanne Iannelli
    Rating: 5 out of 5
    Review left on 7 Jul 2019

    Replaced Basement Windows

    The window technicians were very pleasant to work with & knowledgeable in installing the windows. There were a few challenges in installing two windows & was notified how the installation would be so me & the installer were on the same page. Afterwards they cleaned up inside & outside & gave me a walk through of all the windows & instructions on how to open & close the windows. Very good workmanship.

    Answer from pro:

    Hi, Joanne! Thank you for your kind feedback regarding your recent basement window replacement project, we're pleased to hear that everything went exceptionally well, and although there appeared to be some challenges, that our team was able to overcome it. We appreciate your feedback immensely, and hope to have the opportunity to work with you again. Kind regards, Brock Doors & Windows Ltd.

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2019

    Exterior Door and Sidelight

    Excellent experience from beginning to end. The salesman took his time to explain all the options and emphasized making sure we were comfortable and certain with the choice. The installer was very competent, professional, and did a great job.

    Answer from pro:

    Hi, Edgar! Thank you for your kind comments. We appreciate your feedback immensely, and are pleased to see you had an excellent experience from sales to installation. Kind regards & thank you again, Brock Doors & Windows Ltd.

    Reply created 5 Jul 2019
  • Review from Barry Fleet
    Rating: 5 out of 5
    Review left on 4 Jul 2019

    Windows

    Very satisfied. The Windows were ready on schedule, the installers arrived on time. They were friendly and courteous and completed the work in a timely manner including clean up.i would certainly be happy to recommend them to others

    Answer from pro:

    Hi Barry, Thank you for your feedback, we're pleased to hear of your satisfaction. Your recommendation is greatly appreciated by our team. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 4 Jul 2019
  • Review from Darren Glendenning
    Rating: 5 out of 5
    Review left on 3 Jul 2019

    Great service

    We had all our windows replaced and were very pleased with the service from start to finish. The salesperson was not pushy and very helpful with answering all our questions. Excellent communication from the company and quick service. Great windows also!

    Answer from pro:

    Hi Darren, thank you for choosing Brock for your full-house window replacement project. We're happy to hear of your contentment with the project in its entirety, and know you'll love your new windows for many more years to come. Kind regards, Brock Doors & Windows Ltd.

    Reply created 4 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2019

    Small Bungalow Window Replacement

    I was delighted with my treatment from Brock. Kristian took care of me from the start, consulting on what the best choices for our home would be and explaining why. It took maybe six or eight weeks for the windows to arrive, but within two days the job was finished. The installers, Riza and Recip, were absolutely superb. They were punctual, professional, very tidy, kind to us, good to our neighbors and most importantly did excellent work inside and out. They also cleaned up thoroughly after each themselves. I'm delighted with the job, these Northstar windows, and will be using them again next time I renovate.

    Answer from pro:

    Hi Alexis, Thank you for your kind mentions of Kristian, Riza & his crew. We're grateful for your feedback, and are happy to hear they all provided you with exceptional service from sales to installation. We look forward to the opportunity to work with you again on your next renovation project. Kind regards, Brock Doors & Windows Ltd.

    Reply created 4 Jul 2019
  • Review from Edmund Ali
    Rating: 5 out of 5
    Review left on 3 Jul 2019

    Helpful, informative and skilled contractors!!

    I had purchased and installed a customized front door with Brock doors/windows and they did an incredible job. They pay great attention to detail, helped with whatever we wanted and cleaned everything up after. It looks magnificent. Thank you!

    Answer from pro:

    Hi, Edmund! Thank you for choosing Brock for your entry door replacement project. We're pleased to hear of your satisfaction with the project in a whole, and hope to have the privilege of working with you again. Kind regards, Brock Doors & Windows Ltd.

    Reply created 3 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2019

    Window Project

    From start to finish Brock Windows was a pleasure to work with. We had Justin come to our house for a quote. He arrived on time and was a amazing at answering all of my questions. The crew arrived on the day they said they would be there, on time, and did a fantastic job on the install and clean up. The windows are amazing!! We are happy that we chose Brock Windows for this job and would highly recommend them to anyone looking to have windows installed

    Answer from pro:

    Hi, Dan! Thank you for choosing Brock for your recent window replacement project. We will be sure to extend your feedback onto the team responsible for your project, as well as Justin your Sales Representative. Thank you for your recommendation! Kind regards, Brock Doors & Windows Ltd.

    Reply created 3 Jul 2019
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 2 Jul 2019

    Cottage windows

    Very professional installers. Very meticulous and cleaned up after themselves. The windows are clear, and very efficient. Would highly recommend Brock windows for any project. Will use them again for our next project.

    Answer from pro:

    Hi there, Thank you for your feedback on our HomeStars profile. We're pleased to hear you found your installation crew to be meticulous in their workmanship, and that your windows have lived up to your expectations of efficiency and overall appearance. We appreciate your recommendation of our services, and look forward to working with you again. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 3 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2019

    windows project

    great customer service, prompt and professional installation. tidy works n clean up aft the works being done. less time than what it was set up in the beginning to finish.

    Answer from pro:

    Hi there, Thank you for your 10-star review! We're grateful for your feedback, and are pleased to hear of your exceptional experience all around. We hope to have the pleasure of working with you again! Kind regards, Brock Doors & Windows Ltd.

    Reply created 28 Jun 2019
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