AAA Gates Wildlife Control reviews (935)

Review from Customer of AAA Gates Wildlife Control
Rating: 5 out of 5
Review left on 7 Apr 2016
Wildlife control
I called "Triple A" when I heard sounds in my attic. They sent someone out promptly. When Josh came out he did a thorough inspection and identified the problem. It turned out that it wasn't a wildlife problem but mice (yuck). While triple a doesn't deal with this problem, Josh was very helpful with suggestions. He even nailed in some nails that had popped in my eavestrough. All at no charge. Would definitely use this company if I needed their service. Very professional and forthright!
Answer from pro:
Hi, it is not uncommon for homeowners to mistake the noises of mice for that of squirrels and sometimes even raccoons. In the dead of night even the smallest of sounds can sound quite big. Good luck in solving your mouse problem and we will be here should you need help with a future wildlife issue. Thanks for the review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 22 Apr 2016
Review from Milena
Rating: 5 out of 5
Review left on 4 Apr 2016
Starlings Nest in My Dryer Vent
These people are true professionals, from start to finish. Their customer care rep that booked the service was very attentive; good listener; was transparent in disclosing estimate/cost for service. She was also able to provide me with options re: dates/time for service. Chris (Sr Wildlife technician) showed up promptly for the appt; was very courteous and friendly; explained his course of action; demonstrated both knowledge and confidence in addressing the safe removal of the nest in the exterior area of my dryer vent. Chris was extremely thorough by further removing all debris from the inside of the dryer's flexible tubing. "Thank you Chris! You're awesome." I would highly recommend the services provided by this company.
Answer from pro:
Hi Milena, I love the fact that you took the the time to compliment our customer care rep on a job well done. It is usually our technicians that get all the praise because they solve the active problem. I would also like to thank you for commenting on the work Chris did to ensure a successful safe removal. Great review! I will be reading it at our next meeting. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 5 Apr 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Apr 2016
Raccoon removal - Josh got the babies out!
We had some damage to the vents on the gable ends and had heard raccoons on the roof, but the openings did not seem big enough to think they had been successful. We were wrong - apparently they only need a hole the size of a grapefruit to get in and can dislocate various parts if needed. Anyway, they did have to come back a couple of times (price includes getting them out no matter the repeat visits) and we finally heard babies just last night so this is why the mother hadn't left through the one way traps. They were in a very difficult spot over the bay window but Josh was able to get at them from the soffit side. Just waiting for the mother to come out to get her babies from the 'baby box'.
Answer from pro:
Hi Jeff, it is true that raccoons can fit through some pretty small openings. Thank you for explaining that we do not charge for extra visits, the price we give is the price you pay! Usually we can solve most problems in a couple of visits but sometimes baby season can throw us a curve. Thanks for your informative review and for your patience. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 5 Apr 2016
Review from Customer of AAA Gates Wildlife Control
Rating: 5 out of 5
Review left on 2 Apr 2016
Pest control
Squirrels were in my attic ! I am glad that I found Gates wildlife control company. Brad removed squirrel baby and replaced the vents and screens, the price is reasonable. The baby finally was take by mom. Thank you Brad, you solved the problem.
Answer from pro:
Hi, thank you for your review. As we so often see with plastic roof vents, the mother squirrel had chewed large holes in them to gain access into the attic. I am glad you called us as quickly as you did because it wouldn't have been long before water would have entered the attic and damaged the ceilings. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 4 Apr 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Apr 2016
Raccoon removal
We hired AAA Gates to get rid of a raccoon in our attic, both Tony and Brad were very professional, thorough and sympathetic to our needs. Within a few weeks they took care of the problem by detouring the raccoon and we haven't seen them since. Thank you so much!!! Paula & Joe
Answer from pro:
Hi Paula and Joe, you are very welcome! It makes my happy when our customers take the time to express their satisfaction with our service. Thank you for your kind words. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 4 Apr 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 1 Apr 2016
Rodent Removal
Josh did a amazing job...he throughly reviewed the site and surrounding area identified the problem! I have used this company before ( Jan 2014) and they were fantastic! I highly recommend them.
Answer from pro:
Hi SK Gravelle, thank you for complimenting Josh and for thinking of us again, 2 years later. I really appreciate your endorsement of my company. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 4 Apr 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 1 Apr 2016
Bird Spike Placement all over outside of house
There were pigeons landing all over the outside of my house (windowsills, drain pipes etc...) and they were causing a ton of noise. Josh from Gates Wildlife did an incredible job covering these areas with bird spikes to prevent them from nesting. Josh got the job done very quickly and even followed up with me a few days later to ensure everything was okay. He was friendly, thorough and hardworking. I really appreciate his help and would recommend this guy to anyone. Thank you Josh!!!
Answer from pro:
Hi David, I can totally appreciate the mess and noise associated with having pigeons nesting on your home. I am glad you were more than satisfied with the service Josh provided. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 4 Apr 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 31 Mar 2016
Racoon Prevention
Josh was the best extremely professional and really helped us out. He came to the house detected the issue and even made some very helpful suggestions that will save us time and aggravation in the future. We may in fact name our next child after him!
Answer from pro:
Hi NK, I am glad Josh was able to offer you some suggestions that will help you moving forward. Thank you for your review! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 4 Apr 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 31 Mar 2016
Project: Raccoon projection!
Josh came to our rescue and was able to secure our roof and attic from a "raccoon attack". Thank you for your positive attitude and expertise with taking care of our problem
Answer from pro:
Hi Shelley, your mention of a "raccoon attack" is often referenced by our customers when in fact it is not the animals intent to be destructive or harmful. Although, it is a fact that they do cause damage, much of which goes undetected. Thank you for your business and for complimenting Josh. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 4 Apr 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 31 Mar 2016
Squirrels in the roof
Used the online appointment system; within minutes received confirmation of the day and time I had requested, less than 48 hours away. Friendly technician Nick arrived on time, and not only attended to the break-in site, but inspected the entire roof and identified a weak spot that needed preventive treatment. He installed a one-way door over the hole, and returned next day, despite pouring rain, to check up. No sign of squirrels inside or outside; he removed the one-way door and secured the site. The whole operation was conducted with skill and expertise, and for a very reasonable price. Can't imagine better service, and will recommend AAAGates to anyone with a wildlife problem.
Answer from pro:
Hi John, thank you for mentioning how well our online appointment system worked for you. It is definitely a time saver for all involved. I also appreciate you recapping how the entire job unfolded, this will prove to be helpful to anyone reading your review. Your comment "CAN'T IMAGINE BETTER SERVICE" says it all. Thank you for hiring my company and for your great review!! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 4 Apr 2016