A1 Quality Chimney Cleaning & Repair

Rating: 5 out of 5

A1 Quality Chimney Cleaning & Repair reviews (275)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2016

    Repair chimney liner and chimney cap

    Highly recommended. I would definitely call them again if chimney needs servicing in future. The chimney cap had come off (probably by squirrels) and was hanging off chimney by a wire. I had called a number of contractors but none returned my call to come by and assess the situation. I then emailed A-1 Quality Chimney and they returned my email request with a phone call to me to discuss situation. They followed up by coming out to assess situation and provide a quote. I agreed to their quote to replace the chimney liner and repair the chimney cap. They subsequently called to arrange for the repairs but unfortunately no one could be home on the date and time specified. I agreed to leave the keys to the house so they could hook up the furnace and hot water tank to the new chimney liner. I was pleased to find the furnace room was clean after the repairs when I got home that night. We agreed to make arrangements for payment of the repairs. They were able to squeeze in my chimney repairs despite a heavy backlog of other chimney repairs. Overall I was very satisfied with their service.

    Answer from pro:

    Thanks for the kind words, William! I'm glad you were able to work with us through our busy schedule and we could get everything done for you so quickly.

    Reply created 9 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2016

    Chimney Cleaning &Repair

    Great and professional service. Love the service, the cleaning was done very well without leaving any mess. Owen was very accommodating with my traveling schedule, he fixed my chimney latch providing useful instructions. I will definitely use them again as they have a very professional team and really care for their customers. Thank you so much.

    Answer from pro:

    Merci Lydie! We were very happy we could get everything done for you so you can use the fireplace! - Owen

    Reply created 9 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2016

    Quick Clean

    I called A1 to come and clean and inspect the chimney in my new house. They booked me right away and called the day before to remind me. They showed up on time and completed the job without any problems. They happily answered any questions I had. Overall, very happy with the service.

    Answer from pro:

    Thanks for the great review, Nick! Glad you were satisfied! Give us a ring next year and we'll be happy to come back.

    Reply created 9 Dec 2016
  • Review from Gary
    Rating: 5 out of 5
    Review left on 8 Nov 2016

    Chimney cleaning/inspection

    I contacted A-1 Quality Chimney a couple of weeks ago because I had not had my chimney cleaned in quite a few years. We set a date for them to come today Nov 8th. The night before I received a call from their company saying they would be there between 8 and 9 am. They arrived at 8:45 am, put down a tarp inside the house and got to work cleaning the chimney. They finished cleaning it in approximately 1/2 hr. and informed me the chimney was very clean and in good shape. They did not leave any mess behind when they were finished and even removed their shoes while working in the house. My neighbor came over while they were here and also booked an appointment with them. So that being said, I would recommend them to family and friends.

    Answer from pro:

    Thanks Gary for the great review! I'm glad you had a good experience!

    Reply created 19 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2016

    Chimney Cleaning

    I have used their services twice now and I am very happy with them. I will call them again next year. Keep up the good work Kelly and the team.

    Answer from pro:

    Thanks for coming back to us and thanks for the kind words! - Kelley

    Reply created 4 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Aug 2016

    Fireplace

    After calling several companies thru online talking to them i was happy found them to be honest, reliable & they are very accomodating real customer service

    Answer from pro:

    Thanks for the kind words! Happy to oblige.

    Reply created 4 Nov 2016
  • Review from Customer of A1 Quality Chimney Cleaning & Repair
    Rating: 5 out of 5
    Review left on 17 Jun 2016

    Chimney repair on century home

    Both chimneys on our home were in need of repair. A-1 Quality Chimney swept in and repaired them in a timely and professional manner. The owner is very knowledgeable. The crew was polite and hard working, matching the brick to the original perfectly!

    Answer from pro:

    We love working with older homes and I was glad that we were able to get the brick just right for you! Thanks for letting us know.

    Reply created 4 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2016

    Chimney repair

    Our chimney was falling apart and needed repairs. It was a pretty big job so we called A1 Quality Chimney Cleaning & Repair. They repaired it in a short time and did an excellent job. We were very pleased with the results and would highly recommend them.

    Answer from pro:

    Thanks so much for your review Monika! It was a pleasure working with you! Let us know if you need anything in the future.

    Reply created 4 Nov 2016
  • Review from FB
    Rating: 5 out of 5
    Review left on 2 Mar 2016

    Fireplace Inspection

    I needed to get a WETT inspection report for our fireplace. A1 did a fireplace inspection and provided me with several excellent alternatives to get my fireplace certified. They were very prompt and professional and I am happy to recommend them.

    Answer from pro:

    Thanks so much for your kind words! I'm glad you were able to get it running!

    Reply created 4 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Feb 2016

    Chimney Cleaning andFireplace Inspection

    I recently moved into a home approximately 65 years old and wanted the chimney and wood burning fireplace inspected to make sure it was safe to operate. I simply googled relevant companies and took a chance on A1 Quality Chimney and am very glad that I did. Rick arrived on time and was very pleasant and informative. He answered all my questions very clearly and took me step by step through the cleaning and inspection process. He also offered excellent tips on safety and maintenance of both the chimney and fireplace. He never tried to sell any other services or products that weren't needed. I was so impressed with A1 that I called the company the next day to have them service my gas fireplace. I would recommend A1 to anyone without any hesitation.

    Answer from pro:

    Thanks for the review, Scott! I'm really pleased that you had such a good experience! I also let Rick know about your review and he was very happy with the recommendation.

    Reply created 26 Feb 2016