A1 Quality Chimney Cleaning & Repair

Rating: 5 out of 5

A1 Quality Chimney Cleaning & Repair reviews (275)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2016

    Repaired Chimney

    I have used A1 Chimney a few times. Most recently, they repaired the insert in my chimney and made a few repairs to the concrete surrounding it. They always do a fantastic job, very reliable and professional.

    Answer from pro:

    Thanks for the awesome review, Dan! It's always a pleasure working with you!

    Reply created 26 Feb 2016
  • Review from Jim Johnston
    Rating: 5 out of 5
    Review left on 5 Feb 2016

    Chimey Flue Cleaning and inspection

    I had not cleaned or inspected the chimney for some time, and called A1 Chimney to do so. They came at the scheduled time, and did an excellent job leaving no trace of dirt in our home. I would call then back if I needed any more work done.

    Answer from pro:

    Thanks for the great review, Jim! Let us know next time you need a cleaning. We recommend it get done every 25-30 fires.

    Reply created 26 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2015

    Chimney Checkup

    3 years ago, the guys at A1 did a chimney inspection but we never used the fireplace, so when we wanted to use it this year, I called A1 to see if they thought we should inspect it again, due to the amount of time that had passed. Owen (Oh boy, i hope I got your name right!) was awesome on the phone. He could have just come out, inspected and charged me for it, but instead, over the phone, he talked me through some things to check, and said if all is okay, then no immediate need for another inspection. He also gave me guidelines for how often to inspect, things to be aware of, etc. Amazing service! A1 is in my roladex and when we do need future work done, we'll be calling them. Guaranteed!

    Answer from pro:

    Hi Cheryl & Hugo. Thanks for the review! We are always happy to help!

    Reply created 26 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2015

    Chimney Rebuild

    I received another quote advising that we needed a chimney liner and a rebuild. Bob very clearly explained by a liner was not required given that our home is nearly 100 years old and was built at a time that this was not necessary. Bob also worked with us to find a suitable colour match. The job was finished within two days and very tidy cleanup.

    Answer from pro:

    Thanks for the review, Joan! It was a pleasure working with you!

    Reply created 26 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2015

    Chimney Sweep

    Last year we had booked A1, but ended up hiring someone else to sweep our chimney. Unfortunate mistake. This year, we called up Kelly and booked an appointment. Kelly was able to accommodate us in about a week. The chimney sweep, Shawn, arrived on time. Shawn took the time to explain some aspects of our 100yr old chimney. He was professional and made sure to protect our floors. He was very thorough and respectful. A1 was reasonably priced, on time, and thorough. They will be sweeping our chimney annually from now on! Thanks!

    Answer from pro:

    Thank you, Chuck! Shawn and I were very happy to hear about your great experience! Give us a call at the end of summer and we'll get you all set up for next winter! - Kelley

    Reply created 26 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2015

    Clean chimney,install filter,brick tucking on chimney

    Good response time and accurate time allocation.Good follow up,workmanship and expertise.Did not get other quotes but did research of customer reviews and Better Business Bureau.Will be using their services for cleaning every 2-3 years.

    Answer from pro:

    It was a pleasure working with you, Bruce! Thanks for the great review. - Owen

    Reply created 26 Feb 2016
  • Review from Customer of A1 Quality Chimney Cleaning & Repair
    Rating: 5 out of 5
    Review left on 2 Oct 2015

    Chimney Repair

    Owen went out of his way to get the right flue that we needed and repaired our flue quickly and with great care. We were very impressed with the company and would definitely recommend them. Very professional and helpful.

    Answer from pro:

    Thank you so much for the recommendation! We're so happy that you had such a good experience!

    Reply created 26 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2015

    Cleaning

    We had guys from A1 come out last weekend to do our chimney cleaning before the winter time. They were on schedule right away. Brought all the necessary tools with them and were in and out in under 3 hours. Also they showed us how much built up they had cleaned out, which was amazing. Thank you A1

    Answer from pro:

    Thanks so much for the great review! Let us know if you'd like us to come back next year for regular maintenance!

    Reply created 26 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2015

    Chimney Rebuild

    A1 Chimney were wonderful. I was in Toronto only for a short time helping with my sister's estate and found the chimney of her house was about to fall down! In short order, A1 Chimney gave us an estimate, arranged for the electrical conduit to be shut off (a MAJOR hassle), completed the work in a timely and expert manner (during a searing heat wave), helped get the electricity restored (another MAJOR hassle) and stayed in contact with me the whole time providing helpful updates and progress reports. Bob and Kelly made the whole ordeal tolerable. I happily recommend this company!

    Answer from pro:

    Thanks for the amazing review, Elspeth! It was a pleasure working with you and I'm glad we were able to get everything squared away in short order.

    Reply created 26 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2015

    Fireplace clean and inspection

    We were really impressed with Sean who cleaned and inspected our fireplace. His excellent personality and caring were really appreciated. He was very neat, organized and knowledgeable. They were fairly priced and we would definitely recommend. Nice to deal with a company that has your genuine best interest at heart. Thanks so much Sean.

    Answer from pro:

    Thanks for the kind words, Bet! I also let Shawn know about what you wrote and he was quite happy. Give us a call next year and I'll be sure to have him go back for your annual sweep.

    Reply created 17 Jul 2015
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