A1 Windows
A1 Windows
4.95253 reviews

All reviews (253)

  • Eric Siu
    Rating: 5 out of 5
    Review left on 24 Nov 2022

    Windows upgrade whole house

    Replaced all windows in our house from 1912 to triple glaze and installed casement windows over stained glass windows. Great communication and service from Robert. Install team was professional. Very happy with our new windows

    Answer from pro:

    Eric, We appreciate your high praise for our A1 Windows Team efforts in customer satisfaction, thank you for taking your time out to send us a review. You will start to seeing the Ultra triple glazed window benefits of a warmer home. Also, the energy efficiency savings. Thank you again for choosing A1 Windows for you window replacement project.
    Reply created 7 Dec 2022
  • Customer of A1 Windows
    Rating: 5 out of 5
    Review left on 18 Nov 2022

    New downstairs windows

    Replaced all of the downstairs windows with renovator windows. The windows look great and are what we wanted. The installers were very professional and did a wonderful job. Would definitely recommend.

    Answer from pro:

    Thank you for taking the time to recommend A1 Windows for window replacement projects. We appreciate all our customers, and please let us know when you are ready for the upstairs window replacement.
    Reply created 22 Nov 2022
  • Customer of A1 Windows
    Rating: 5 out of 5
    Review left on 15 Nov 2022

    New Windows for House

    Replaced our entire house with brand new windows. Quick, clean and professional service!! They addressed issues with windows immediately and already scheduled a follow up for any minor touch ups.

    Answer from pro:

    Thank you for the wonderful review. We here at A1 Windows pride ourselves in providing the total package service. Our best and capable team of sales consultants, installation and our service department as always ready to help you. Thank you again for the review and I hope you will recommend a1 Windows to your friends and family for their window replacements projects.
    Reply created 22 Nov 2022
  • Jirry Liu
    Rating: 5 out of 5
    Review left on 2 Nov 2022

    Great company from sales to installers!

    We were recommended to use A-1 Windows by a good friend. Robert A., was super easy to work with and gave us excellent recommendations as well as information on applicable rebates. He is informative and knowledgeable in his field so we were confident with him. He came by our home a few times to assess and make recommendations. He followed up with a visit as well while the windows were being installed. He is thorough! The installers Ranjit, Simran and Jaspal were friendly, professional and very skilled in their work. We were very impressed with the final product!

    Answer from pro:

    Jirry, I will let Robert and the A1 Windows Team know you took your time to give us a great review. Also, it is True if the customers have all the facts upfront about the window installation and how to apply for rebates everything goes smoother at the end. Thank you for choosing A1 Windows for your window replacement. We take pride in meeting each clients needs special when our clients recommend us to their freinds and family.
    Reply created 3 Nov 2022
  • HomeOwner
    Rating: 4 out of 5
    Review left on 27 Oct 2022

    Windows Replacement

    Said, simian deep and amandeep did a great job installing the windows. It is stress free process and they clean up everthing afterward. We are please with the result.

    Answer from pro:

    Thank you for the review about your window replacement done by A1 Windows. It is great to hear from clients about our installers, they take pride in going the extra mile for clients and making the installation go smoothly. And Yes, after the installation is done, the windows performance will be noticeable. Glad you are happy with the Window Replacement.
    Reply created 28 Oct 2022
  • HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2022

    Windows replacement

    We hired A1 to replace our old aluminum windows with high efficiency Energy Star models. Vikrant handled the sale and was very generous with his time, explaining the technology, what our options were in our price range and how the federal and provincial rebates worked. The ordering process was smooth, the price was good and the windows were installed on time as promised (even a bit early!). We are really enjoying our new triple pane windows. The house is much more comfortable on both warmer and cool days and the road noise has been significantly reduced. Thank you Vikrant, Manjeet and team.

    Answer from pro:

    Dave, thank you for the review. Yay! I am glad your home is more comfortable now from your Newly installed Triple Glazed Ultra Series high energy efficient windows. The government grants for CleanBC really do help with your renovations as well as increase the value and comfort of your home. A1 Windows strive for happy homeowners. I will let our A1 Windows team know we have another Happy Customer!
    Reply created 17 Oct 2022
  • Lawrence Yuen
    Rating: 5 out of 5
    Review left on 15 Oct 2022

    Great pre- installation and installation service ... would recommend

    Vikrant, Manjeet and the team at A1 were a pleasure to work with. I would recommend A1 Windows without reservation. The 3 installer team were in and out of our home in a day after installing 7 high efficiency windows. Very efficient, professional and knew what they were doing with an older home windows retrofit job. They are also certified under the CleanBC Income Qualified program and are well acquainted with the process and procedures regarding rebates and costs.

    Answer from pro:

    Thank you for taking the time to write us a review. Our team here at A1 Windows is always going beyond just providing great service. They take the time to explain each process before it happens so there is no surprise. In addition, we always appreciate recommendations from Clients for our great service and window installation. We hope you are very comfortable in these cold months with your New Triple Glazed Ultra series windows.
    Reply created 22 Nov 2022
  • HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2022

    11 Windows, 3 Sliding Doors, 1 Happy Family

    TDLR: Give A1 Windows a call. I called all the window companies on HomeStars with over 100 reviews and asked for quotes. It took about 3 weeks to get everyone's quote, and A1 has the best windows and price. -Windows Quality- Vikrant from A1 was on point and the easiest to talk to. He showed that A1's windows exceeds the U-value requirements needed for both federal and provincial rebates. In contrast - a few companies tells me that good energy ratings are not needed for the Lower Mainland, or it cost to much and is not cost effective. -Price- A1's quote was the best out of all the companies with 3-pane windows. Another company quoted me 10% more, and yet another company quoted me 100% more. In contrast - some companies charge more for 2-pane windows when you take in account of the government rebates. -Service & Installation- A1 had the best lead time out of the companies I called. A1 is on time - I was given an installation date 6 weeks out, and it was right on that date. A1 is courteous - Ali and the the install teams was courteous A1 is tidy - all the floors were lined, and they took the time to sweep A1 is responsible - There was an issue with a sliding door handle, and Manjeet was scheduled it to be fixed the next day. -Overall- The traffic noise is noticeably less, the windows are no longer drafty, and in the past days during the night when temperature is below 10, the inside temperature can be maintained above 20 without turning on the furnace. Thanks Vikrant, Manjeet, Ali, and everyone at A1. Cheers.

    Answer from pro:

    Thank you, Jan Han, for your wonderful and honest review. We appreciate you taking the time to recommend A1 Windows for our Ultra Series windows and customer service. And yes, Ultra Series windows are able to accommodate a True 3/4" air space for the best Energy Efficiency and Comfort. Our A-1 Windows team will be pleased to know you are 100% satisfied with your new windows!
    Reply created 17 Oct 2022
  • Customer of A1 Windows
    Rating: 5 out of 5
    Review left on 25 Jul 2022

    Window Installation

    We are very happy with our new windows. Overall, a good experience with the entire A1 team (sales, admin, installers). The crew was very professional & courteous. We had 11 windows replaced. The work was completed in 2 days. We would recommend A1 to our friends & family.

    Answer from pro:

    Thank you very much for the review! A-1 Windows is proud to know that you had an excellent experience! We very much look forward to anyone you invite to the A-1 Windows family.
    Reply created 26 Jul 2022
  • Darren Dunbar
    Rating: 4 out of 5
    Review left on 12 May 2022

    retrofit windows

    I am very happy with the windows I had installed by A-1. The installers were very polite and professional. There were a few minor flaws with the window frames, but nothing I can't live with. I do however suggest that if you intend on using this company, that you deal with Vikrant. He is very knowledgeable with their product and excellent to deal with. He took great concern with a few things I had in question after the install and made sure to contact me and sort things out. Overall, I would definitely use this company again.

    Answer from pro:

    Thank you Darren! We are very happy to hear that you had a good experience with our installers and with Vikrant. I will be sure to tell them! I understand that you have worked with Vikrant to make things right about the window frames, but if there is anything unresolved please let us know. We look forward to working with you again.
    Reply created 12 May 2022