Aire One Heating & Cooling Kw

Rating: 4.8 out of 5

Aire One Heating & Cooling Kw reviews (1295)

  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 7 Nov 2017

    Customer service

    Jason was very friendly and helpful. Was greeted very professionally and got everything that I needed with 3 minutes. I would highly recommend anyone to come and see Jason for any of your needs!

    Answer from pro:

    Thank you for your amazing feedback. We pride ourselves in providing the best experience for our customers..when it comes to total home comfort needs and customer service. Thank you for your business, and we look forward to your next visit.

    Reply created 8 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2017

    Professional Service

    I was able to schedule a furnace inspection within 5-days of calling. The day before the appointment, I received a message indicating the timeframe in which to expect the technician. He was very professional and brought a pair of booties to cover his outdoor footwear. After completing the service work, he showed me how to operate the humidifier, reviewed the inspection checklist with me and asked if I had any questions. I would highly recommend Aire One Heating & Cooling.

    Answer from pro:

    Thank you, Cheryl. We appreciate the kind words, and we are extremely happy to read that our technician and staff went above and beyond for you - from the courtesy call, to our technician covering his boots so your house would not get dirty. We take pride in assisting our customers with their total home comfort needs..thank you for scheduling a furnace tune through Aire One Heating and Cooling. Thank you in advance for any recommendation(s).

    Reply created 7 Nov 2017
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 7 Nov 2017

    Customer service

    Jason was friendly and patience to explain the kind of filters I need it for the furnace on my new house. Explain different services they offer to mantain my furnace on top condition. Happy!

    Answer from pro:

    Thank you for your feedback! We take pride in going above and beyond for our customers. We appreciate your business and look forward to your next visit/phone call.

    Reply created 7 Nov 2017
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 6 Nov 2017

    Service

    I came in to pick up filters for my furnace unit, Jason was very helpful knowledgeable and able to get me my filter in a quick fashion.. would recckmend aireone to anyone

    Answer from pro:

    Good afternoon. Thank you for the kind words and feedback. We are happy to hear that Jason went above and beyond..something that we take pride in. Thank you for spreading the word.

    Reply created 7 Nov 2017
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 4 Nov 2017

    Furnace filters

    Very welcoming and helpful. They answered all my questions and made sure I understood what they were telling me. They also offered several other helpful services that I will be sure to use.

    Answer from pro:

    Thank you for the glowing review. We are happy to hear that you are in good hands. We appreciate your business, and look forward to doing business with you again.

    Reply created 7 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2017

    furnace blowing cold air

    I had to call aireone for emergency checkup of my furnace when I noticed cold air coming out for entire day on weekend. with temperature dipping to near zero , aireone was quick to send someone with in an hour to take a look at the problem.The service technician was very friendly exactly knew what are points to look at and with in 5 -10 min was able to identify the problem was with pressure relief valve. Since original part was not available technician was able to place temporary valve for providing heat for the weekend and also assured me a new original part # valve would be put back on furnace free of cost by their technician next business day. It was great to meet very friendly interaction, quick and very resourceful knowledgeable person.

    Answer from pro:

    Good afternoon, and thank you for your kind words. We are happy to hear that you had a wonderful experience with each member of our team. We take pride in making sure your furnace and air conditioner needs are met. We are glad to hear that our staff went above the call of duty and that we dispatched our technician as soon as possible..it is a pleasure to hear that he was able to provide you with a working furnace. Feel free to reach out to us with any furnace and air conditioner, and or maintenance, questions. Thank you, Aire One Heating and Cooling

    Reply created 8 Nov 2017
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 3 Nov 2017

    Furnace and A/C Tune-up

    Great experience from booking the appointment with Dave to the Technician Peter. Both explained the services, cost and were knowledgeable when I asked questions. Aire-one installed our AC Unit last spring, we were happy with the Salesman and Installer. Would recommend Aire-one.

    Answer from pro:

    Thank you for your feedback! We pride ourselves on giving excellent customer service, and we are happy to hear that our staff went above and beyond. Thank you for your dedication to Aire One Heating and Cooling, and we appreciate your business.

    Reply created 7 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2017

    Pleased with new furnace and AC

    Had a new furnace and AC installed in fall 2016 after my AC stopped working and system was 20+ years old. Installer was helpful, accommodating with the install and working within the limitations of my condo rules. Made two install trips, one to get the AC back up and running, and a second one to finish venting the furnace after signoff from the condo corp. Also had service visit from James who provided helpful feedback on maintenance and was right on time for the service window provided.

    Answer from pro:

    Thank you, Ryan. We take pride in making sure your total home comfort needs are met and that you are comfortable at home. Each member of our team (office staff, consultants and technicians) works together to make sure our customers happy and content with their HVAC needs. We appreciate your business, and it's great to hear you received top-notch service from our staff.

    Reply created 7 Nov 2017
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 3 Nov 2017

    Excellent

    Full service company. Very friendly and knowledgeable staff both in office and field. Always timely and efficient. Fully explain service and results. Equipment is well maintained and updated as required.

    Answer from pro:

    Thank you for your feedback. We are happy to hear that you had a wonderful experience with each member of our team. We take pride in making sure your furnace and air conditioner needs are met. Feel free to reach out to us with any furnace and air conditioner and maintenance questions. Thank you, Aire One Heating and Cooling

    Reply created 8 Nov 2017
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 3 out of 5
    Review left on 2 Nov 2017

    Furnace service

    The service was fine, but the hours are not very friendly for people who work standard 9 to 5. I'm a contractor, so when I don't work, I don't get paid. I requested the first morning appointment so that I could get to work at a reasonable time, but the technician arrived at 11:00 am. I lost 3.75 hours of pay. I'd like to suggest you do service calls one evening a week or Saturday mornings like many other companies do. This would be a great help for people in my situation.

    Answer from pro:

    Good afternoon. I was hoping that you could reach out to us and further discuss your concerns. Please feel free to call us at 519-569-8200. Thank you

    Reply created 8 Nov 2017
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