AtlasCare reviews (2544)

Dave D, Adam N and Teddy arrived on time and did an excellent job installing our new furnace and air conditioner. Clean, polite, excellent installation, courteous and respectful asking first if they could use our facilities. A credit to Atlas Care, congratulations.

Eric did an excellent job of replacing our furnace motor. He arrived on time, located the problem and fixed it quickly and efficiently. He double-checked all furnace functions related to the problem and kept me updated as he worked. Eric was very friendly throughout and answered all my questions without hesitation. Thank you Eric, and AtlasCare, for the great service.

Our furnace stopped working. Appointment was easy to make, technician (Chris Wilson) was available early and called to see if we were free which was great. He was tidy, friendly, and very informative. He patiently answered all our questions even unrelated to the problem. He gave us multiple pricing options and everything in writing for our future reference. Great service.

We previously purchased an a/c and was extremely satisfied with installation and service when needed. We decided to purchase the furnace, however we have had difficulty with installation (an extra unnecessary hole was drilled in the exterior wall) and service. I was last told I would get a call from the install department to arrange service (that was two weeks ago). My YORK furnace is very loud and I find that very annoying for a new 'quiet' high-efficency furnace. have kept our old furnace -but it had aged out.

Excellent Service provided by Eric from AtlasCare. He arrived on time and did all the work in a timely and professional manner. Highly Recommended!! I would be happy to use Eric and AtlasCare again in the future.

Long winded, but justified - Needed a new AC system (2014), AtlasCare did a great job installing, however had technical product issues with compressor within the week, rare... While trouble shooting AC, AtlasCare technician identified the furnace (~25 yrs old) had a major safety concern that my previous service provider had not identified after years of service now requiring a new furnace as well. After much frustration due to major upcoming unexpected costs (furnace) and lost work days trouble shooting the defective AC, AtlasCare was able to offer a package deal at a discount to help cushion the cost of requiring a new furnace and AC at same time. Thanks to Dick Thomas who personally took the time to manage my case. A new furnace was finally installed along with a brand new replacement AC system. The day of install was booked promptly, and the crew arrived early that day. A big thanks to the professionalism, enthusiasm and 'A1' care provided by the AtlasCare technicians, McCloud, Harold and Mike. A high quality install, and no issues one year later. I waited a year to write this review as I wanted to ensure it was deserved. Great job and excellent service, I highly recommend this company for anyone looking for a first class service. Thanks, Rui and Michelle

Mark and crew arrived as scheduled, removed old unit and set up new unit with a new pad, line, coils and outside electrical box. Very efficient and professional. Explained what was done and how they had tested unit to ensure it was working well. Impressed. Highly recommend.

Stephanie came to our house to find the problem with our furnace. She was so professional and friendly. She explained what she was doing at each stage of the diagnostic, and happily answered all our questions. It turned out that no air was getting into the system due to a dead bird in the intake vent (a bit of a grisly discovery). The vent was cleared out and further tests showed no other issues with our furnace. Thanks so much for the great service. We have heat again!

We decided to finally get our furnace looked at after many years of neglect. Quinton Gardner came to our door and greeted us in a very professional and kind way. After watching and listening to him I could tell he was very well trained and competent. He answered all my questions and assured us the furnace was in good operating condition, noting the age of the furnace. We will be looking to replace it in the next couple of years. We will be calling AtlasCare and hopefully seeing Quinton again!

In the middle of summer we had our AC break down. We called Atlas Care, and within an hour we had a technician come and assess the situation. He gave us options, but because it was a really old AC, we knew it was on its last legs. So we decided to get a new one. A friend recommended Jeff Maund of Atlas Care, and we are glad she did. Jeff came to our house much sooner than we would have thought, was very professional and approachable. He made the entire experience as painless as it could possibly be. He filled out all of the paper work to get our efficiency incentive, and held out and through the entire process. We highly recommend both Jeff and Atlas care!