AtlasCare reviews (2544)

Our furnace was installed by another company who notified us they were no longer servicing the brand we had installed. They recommended AtlasCare for future service. We are glad they did. Very good experience. Courteous, prompt and professional service.

Please note: the above-indicated amount of 36.91 CDN was the monthly fee that I am paying according to the terms and conditions of my insurance plan provided by AtlasCare for me as a user of the HVAC equipment (in this case, the furnace and the related control devices). On this particular occasion (09/25/2015) the service tech. (Mr. Matt) took care of the "Lennox" heater (model 90UGFA2-50-6, ser. #5802K01624). The said tech. did the following: the check-up of filters, flame sensors, electrical connections, pressure switches, cleaning of the blower, evaluation of the functional parameters of the system, etc. This tech. was simply outstanding. Not only did he perform the job thoroughly and very professionally, but also gave detailed explanations at virtually every stage and gave recommendations. Like in my preceding review (re: AtlasCare visit on 07/25/2015 for the purpose of the AC unit maintenance), I would like to mention that the service of my previous provider, Messrs. Reliance, by contrast, used to involve the engagement of the third-party subcontractors, the North-Western Gas company (who were not employees of the Reliance company itself) and, on occasion, was faulty (even though less expensive).

We called Atals at 4:30 and Quinton was at our hose by 5. He went above and beyond to get our furnace working including working well past quitting time .. We love AtlasCare

These guys are the best. They are not the cheapest but you get what you pay for. I have used them on 2 furnace replacements and 3 hot water tanks. They have also done yearly maintenance. They are pros who know what they are doing. One of the best companies I have ever dealt with. Highest recommendation.

I had the ducts cleaned in my home this week. Garrett and Travis came to do the work. Both young men were extremely polite and knowledgeable. Garrett thoroughly explained how the process worked, and what I could expect as a result. The work took exactly the amount of time Garrett predicted, and he showed me where he had patched the entry point on the furnace. Garrett also took the time to show me the air filter and suggest that it be replaced soon. Travis worked very hard putting things in place and taking direction very well from Garrett. Travis was most respectful and polite as well. It's always a pleasure, and easy, to have AtlasCare employees in my home, due to their knowledgeable and polite manner. Travis and Garrett are yet another example of this. I will continue to use AtlasCare whenever I need heating or cooling products and service. P. Wilson

Installation crew John and Ricardo prepared outside site and laid out floor protection for attic access. Neatly completed equipment installation and changes to attic equipment. Explained everything and cleaned up afterwards. The A/C works wonderfully and electricity costs have gone down.

If you are looking for a great technician, I would highly recommend Jeff E. from Atlas Care. Jeff is very knowledgeable and very courteous. He is certainly a great asset for Atlas Care. Thank you Atlas Care.

Dave D., Jordan and Venecio did a superb job of the furnace installation today. They worked so efficiently and overall did a wonderful job. Sorry about the attack of the bumble bees.

Alex B was the tech. He showed us before and after pictures. Clean up and patch work was well done. Also all Atlas techs wear their boot covers. Job well done.

FYI, the cost was covered under the maintenance contract. The Technician, Quinton G. was pleasant, courteous and experienced. I asked him if he could also install an Eccobee Unit that my son gave me (as he works there), and to my surprise he did with no questions asked. I really appreciate the service! It's nice to know that your team is empowered to go beyond the normal requirements, and in my case, installing something that was not scheduled - now that is customer service! Many thanks John