Belyea Bros Limited

Rating: 4.7 out of 5

Belyea Bros Limited reviews (628)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2015

    HVAC maintenance

    We called the Belyea Bros to set up a maintenance package for our Furnace and Air conditioning. After checking out more then a few companies, we chose Belyea Bros because they had the most comprehensive package and were the most personable. When Anthony showed up to start our contract he was very thorough and professional. We feel confident to recommend them to other people.

    Answer from pro:

    Hello AW Thank you for the great review. Belyea Bros Ltd will like to offer you a savings off your next service with us. Please call 416-425-1200 to active the savings. Just ask for Stephen Thomas – Operation Manager.

    Reply created 1 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2015

    Air Conditioning repair

    I recently bought the house and this is my first experience with central air conditioning. There was water leaking on the basement floor under the furnace/fan. Anthony was knowledgeable friendly and efficient. He recommended a full maintenance check and cleaning of the system, both the outside Lennox A/C unit and the inside AirFlow furnace/blower. The drain tubes from the condenser were clogged and after cleaning, the system is running fine again. Thanks.

    Answer from pro:

    Hi Chris, Thank you for the review. Your review shows the importance of having regular maintenance can keep a system running it's best. As a thank you we will give you a savings off your next service with us. Thanks again from all of us at Belyea Bros Ltd.

    Reply created 19 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2015

    Air Conditioner Service

    I contacted Belyea around 9am on a Monday morning because my air conditioner wasn't cooling sufficiently. Technician Anthony M was at my location before 11. He diagnosed the problem as low freon, caused either by a leak or by the slow loss that occurs with repeated checking of the freon levels (through annual condo maintenance). Anthony added freon to the system, brought the cooling temperature down to the appropriate level, and was done in about 30 minutes. He explained everything to me -- even the painful part that IF this solution doesn't work, it does become a much more expensive repair (pressure test to find the leak, fix the leak, etc). I appreciated his knowledge about the subject and his transparency so that I know exactly what to expect. AND, I appreciate him trying the current solution first instead of trying to sell me an expensive repair. He was prompt, professional (even kept putting the shoe covers on and off when he had to go in and out of the condo), and polite. I'd recommend Belyea for future services.

    Answer from pro:

    Hello T.J Thank you for sharing your experience and great review. As a thank you we will post notes on your account for a savings off your next service with us. Thanks again from all of us at Belyea Bros Ltd.

    Reply created 19 Aug 2015
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 12 Aug 2015

    Boiler repairs

    I contacted Belyea when our boiler stopped working due to issues stemming from a faulty installation by another company. They took apart the boiler, replaced the motor and pressure gauge, and repaired a pipe leak, Despite costing over $2,000, I was happy to have our hot water back and was satisfied with the work. Until two weeks later, that is, when we noticed a small pool of water forming around the base of the boiler. Belyea came back out and diagnosed that the leak was due to a rupture in the tank itself, which apparently they didn't notice when they originally took the tank apart(!). The good news - the tank leak was covered by a manufacturer's warranty. The bad news - Belyea charged me $2,300 + taxes for the removal and reinstallation, which ended up taking a couple of hours. So in the end, close to $5,000 to replace a tank that was under warranty. They get a 1 instead of a 0 because it was my fault for agreeing to the egregious removal and replacement fee (thinking that it was bigger job than it turned out to be), without doing my due diligence and getting another quote. But in the end, Belyea did not diagnose the leak when taking apart the tank in the first place, which would have avoided those original charges, and they completely overcharged on the removal and replacement. Buyer beware. UPDATE: Belyea had told me someone would contact me the first week of September to discuss the charges. It is Sept. 21, and I'm still waiting for that call.

    Answer from pro:

    Belyea Bros always quotes a client before repairing or installing any piece of equipment. This is one of those unfortunate circumstances where a major component of Mr. Shawn's special combined heating system broke prior to evident of a tank rupture. It is never our intent to suggest the premature replacement of equipment if it appears that a repair will resolve an issue. Homeowners should consider that it is always possible to find someone in a truck that will do a repair for less than a full service company. It is the responsiveness, warranty, and knowledgeable support you receive from a company like ours combined with our ability to deploy resources to address an issue that sets us apart from the people who originally installed this system. In this case, an extra team member was even added to the crew to expedite the installation.

    Reply created 13 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2015

    Boiler

    I called at 8:30 am this Thursday and Anthony Mazzatenta was at my door at 10 am. He resolved the problem in the Boiler and now I want him to come back and service the AC.

    Answer from pro:

    Good day Adriana, Thank you for the review in Anthony. He's an excellent technician. As a thank you we will give you a savings off your next service with us. Thanks again from everyone at Belyea Bros Ltd.

    Reply created 19 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2015

    replace thermostat

    Mine was a straightforward replacement of a thermostat. The technician, Anthony, was friendly helpful and careful. He was early and then made sure everything was working properly and took the time to explain the controls. I was satisfied with the work.235.

    Answer from pro:

    Hello Catherine, Your job was a straightforward one and we treat every service with the same consideration. We ensure we spend the time explaining the system and controls along with answering any questions you may have. Notes have been made to your account for a savings off your next service. Thanks again from all of us at Belyea Bros Ltd.

    Reply created 19 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Aug 2015

    HVAC, tankless hot water

    I know this review is a little late; however it’s better late than never. I had a new hvac and tankless hot water heater system installed towards the end of June (June 25, 26 to be exact). I decided to replace my furnace at the end this brutal winter season, knowing that it would not make it through the next one. I thought I’d give a call to Belyea Bros. after years of receiving their flyers in the mail advertising their products and services. My initial call was left on voicemail which was promptly returned, after explaining what type of work I was interested in I was told that a gentleman by the name of David (last name escapes me… sorry) would call back with further questions and information. My returned call from David came within 15-20 mins, we talked about the type of work I was interested, along with the pros and cons of certain systems; David said that he’d have one of their reps call to set up an appointment, and again I received a phone call that was returned promptly by Craig Hood. My scheduled appointment with Craig was on time, I found him to be very pleasant and informative. We quickly were in discussion about the types of systems available, how they work and placement of the units, which was a concern of mine as I’ve seen units placed around homes that end up ruining the surrounding aesthetics. With a new system settled on, I scheduled my installation date. The day of my scheduled installation date, Bryan & Julio arrived early in the morning and proceeded to go over the installation process of the units in particular the A/C unit. My original plan was to have the A/C mounted on brackets to the home rather than on the ground; however the installation concern was in hitting the hollow spots in the concrete blocks, plus the vibration from unit itself when operating. The suggestion was to have the unit sit raised off the ground and on added vibration pads. This was a very acceptable alternative and it did not in any way alter the aesthetics that I was hoping for. Bryan & Julio, and a long with a second team that came in to do the tankless hook up worked were great; they worked tirelessly and professionally over the course of 2 days. All in all, I am extremely satisfied with the system; the A/C has worked wonderfully during this past heat wave, through experimenting I have a proper setting for a consistent cool not freezing home to come home to. The tankless hot water unit is absolutely the best; works like a charm I can’t say enough, I love it! There was a very minor issue with the unit right after the installation, but was quickly resolved by cutting a hose going into the condenser which kept it above the waterline; my thanks to Baylea for sending out Damion on a Sunday morning in order to troubleshoot the problem. Now all I have to wait for is this coming winter to test the heating system. I would definitely recommend to anyone looking to replacing any type of heating, a/c or hot water system in their homes to give Baylea a call. I look forward to continued service from Baylea in order to keet the equipment in tiptop shape.

    Answer from pro:

    Hello Ms.T, Thank you for the awesome review. It shows the commit we have for our clients. As a thank you we will give you a savings off your next service with us. Notes have been made on your account. Thank you from all of us at Belyea Bros.Ltd

    Reply created 4 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2015

    HVAC service

    Belyea brothers was very helpful with our HVAC issues. Helping to ensure the warranty was covered and getting the part quickly. Dylan came to do the install and went above and beyond with his service, patience and support to explain what he had done and get it all up and running. Would definitely use again & would definitely request Dylan.

    Answer from pro:

    Hello Mrs. Cairns, Thank you for the wonderful comment. As an appreciation we will make notes of your account for a savings off your next service. Thanks again from all of us at Belyea Bros Ltd.

    Reply created 31 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2015

    AC repair

    I had Deo from Belyea Bros repair my Fujitsu AC. He was very professional, polite and helpful in explaining the issue. He quickly got the repair done and answered the questions I had. He is also very personable which makes the experience so pleasant. I highly recommend him and would hire him and Belyea Bros the next time. Now I can enjoy the cool again!

    Answer from pro:

    Thank you Jennifer for the great review. As a small gesture we will give you a savings off your next service with us. Thanks again from all of us at Belyea Bros Ltd. -Enjoy the "cool" again.

    Reply created 28 Jul 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 24 Jul 2015

    Air conditioning repair

    Dylan did a great job figuring out why our air conditioning system was leaking--a challenge that had stumped other repairmen at the company. What's more, Belyea Bros was extremely customer friendly in not charging me any additional cost for the work. Thanks very much, Belyea!

    Answer from pro:

    Hi Sunny, Thank you for the review. Dylan will be very happy to read this. Notes have been made on your account for a savings off your next service with us. Thank you from all of us at Belyea Bros Ltd.

    Reply created 31 Jul 2015