Belyea Bros Limited reviews (628)

I had an issue with my combination boiler and water heater back in October last year where the unit was producing error codes and not heating my house consistently. I called Belyea Bros three times and left messages for an appointment. Finally, I called their customer service after hours line to get a human to book an appointment. Finally when I did get an appointment, the president showed up and proceeded to take measurements, pictures, etc to make it look like he was professional. He then proceeded to sell me a system for $12000! After all that was done, he then indicated that he had to charge for the assessment. I was very annoyed because he should have told me the cost of the assessment up front. In the end I wasted $175 for advice that was not helpful. DO NOT WASTE YOUR TIME OR MONEY ON THIS COMPANY.

After the December 2013 ice storm, one of our radiators burst on Christmas morning at 1am. I called Belyea's emergency line. A tech called me back, came over and inspected in the morning. I slept in a cold house that night to wait for the visit. They told me the obvious which was that my rad had to be replaced but were not able to do anything to cap or bypass the line (due to lack on parts) so that I could close the loop and turn on my rad system. The technician literally 'left us in the cold' while charging their standard $200. I ended up getting a handyman who bypassed the line with 2 elbows and a bit of copper piping from Home Depot. I had to complain to their customer service before the President showed up to give me a quote for a rad replacement but he was not able to give me an exact install date until I paid a deposit. A peculiar way to run a business but not one that reflects great customer experience. I am sure Belyea performs great service elsewhere but in our particular instance, the customer experience was lacking. Obviously, I went elsewhere to get the job done.

Don't use this company for any repairs or service unless you have money to burn. Our 3 year old Navien water heater required repair to a specific part. Navien's are great as their error codes let you know what the issue is. Belyea charged $124.95 for coming to the house to look at the error code, then an additional $227.00 to replace a $27.00 part for less than 10 minutes of work!!!!! An incredible rip off and a $400 (with tax) lesson to myself and others.

The best. Good product. Good people. Good work. Good support. Replaced the old one and even fixed issues that were left from that one. They are our go-to for all HVAC now.

I call Belyea Bros for a new furnace based on recommendations from friends. Everyone from the person who took my call, to technician who diagnosed our problem to the install crew were very professional, courteous and helpful...not to mention that the furniture suggested by the sales crew has improved the overall heat in our house.

I have been experiencing trouble with my heating for two seasons. Finally I called someone, who diagnosed the problem with the water heater that was supplying both infloor heating and domestic hot water. He gave me three different solutions to solve the problem and to upgrade the system. This person was a very nice thoughtful guy. My neighbours convinced me to ask for another quote. The second small company, again reliable people gave me a completely different solution. So, I realized, you get these honest quotes on what the actual company can do best, not necessarily what the best solution is for your house. Another neighbour just had a complex system installed by Belyea, so I called them. Craig from Belyea has put in quite some thought into designing a system that would fit our ideas and the house. Craig called us the day prior to the planned job in the wake of a fresh severe weather warning and advised against starting something on the Tuesday that would have left us for three days with only electric heaters in <<-20. He had us house rescheduled on the coming Monday. Andrew and Richard did an excellent job in executing the job in crammed places in the basement, while keeping everything neat and clean. I would recommend Belyea to anyone without hesitation, and will certainly have them service the heating in the future.

During the ice storm in Dec, 2013 my home caught fire. We had to move out and let the cleanup crew do their job. Two weeks into the project my furnace failed while I was out of town. My niece had used Belyea Bros to replace her furnace so I called and set up the appointment to assess the situation. Work had stopped on my house as the workers couldn't function at 2 degrees celsius. Thankfully David Frost and his team found a great replacement furnace and installed it two days later. He explained to our insurance company why the previous furnace failed prematurely so that they may consider including it in the fire claim damages and they instructed us to protect the new furnace from drywall dust during the renovation as this will damage it and shorten it's life expectancy. They really know their business and I'm thankful they responded so quickly. As an insurance broker, I'll certainly recommend them to clients.

The house had been heated entirely by baseboard electric heaters and was costing a fortune. Only Belyea responded and estimnated promptly and handled all aspects of this complex job. They installed rads in each room plus Veissmann Vitodens 100 boiler with Veissmann Vitocell indirect tank. All work was done on time and within budget and overseen with constant feedback and communication by Craig Hood. I recommend Belyea Brothers without hesitation. Mike MacConnell

We recently come to terms with replacing our furnace and air conditioner as the furnace was 25 years old and the A/C was at least 20. We were also exploring the options of going to a tankless hot water heater to free up some space in our crammed furnace room. Craig, the company's system consultant came to our house to explain the options. He proposed that since we were changing the furnace and looking at tankless, that we should consider a Rinnai combined system. This meant that the tankess would heat an air handler, rather than a furnace and that we would only have one piece of equipment to vent out the wall. The concept was foreign to us, but after being explained to on how it would work, it made the most sense for our home. When it came to deciding on an A/C, we chose a Keeprite side discharge model that was mounted to our exterior wall. we didn't have a lot of space in the backyard, so getting it off the ground was a great option. Our new A/C is also so much more quiet than our old one! Overall, the installers (Mike, Julio, Petar and Vojka) we on time, proffessional and tidy. They took every care to ensure that their work was neat and explained what they were doing throughout the process. Our house heats up more evenly than it ever did and we no long run out of hot water! We couldn't be happier with Belyea Bros. and would recommend them to anyone!!

After a recent basement renovation we received an Enbridge warning tag on our water heater. I reviwed my options for Enbridge approved partners and decided to give Belyea Bros. a call. I had heard the name before so it seemed like a solid option. I was contacted immediately to setup a time with their Systems Consultant. At the inspection I was appraised of my options. Since the original configuration was not up to code if they touched anything it meant the water heater would need to be decommissioned. The original configuration wasn't optimum anyway to heat the in-floor heating and our two bathrooms. The recommendation was to get a Navien combination boiler which was very ergonomic fitting snugly into the space where we had our furnace and water heater. And, it would power everything easily. This option made the most sense since the water heater was coming to term anyway and would need to be replaced. To help us with the installation, Belyea helped us to secure payment plan which made the up front cost much more managible. I would work with them again and I highly recommend them. They a very professional, honest and quick. The area was cleaned up very nicely and the old talk removed.