Canada's Home Renovations Depot

Rating: 4.5 out of 5

Canada's Home Renovations Depot reviews (55)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2020

    Honest Experts

    These guys are honest and know what there doing. I was having some problems with my AC (caused by poor work by Reliance home comfort). This company provided honest advice and were able to solve my problem. They tell it like it is, and don't try to sell you stuff you dont need. They will be my future go to company for any HVAC needs!!

    Answer from pro:

    Thank you very much for your kind words, If we can be any further help in future, but least let us know. Thank you again. Management.

    Reply created 24 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2020

    Mini split air conditioner indtsllstion

    Brendan and his team came and did our installation actually on 2 homes one a mini split the other a heat pump in DT Toronto with a temperature of 40 degrees C. They worked long and hard and were extremely courteous, tidy and professional! They were a pleasure to have working on my system and they exceeded my expectations! I would highly recommend this team for all your cooling needs!! Thanks guys for a super job.

    Answer from pro:

    We are glade to hear, you are very happy and satisfied with our product and service, if we can be any further help in future please kindly let us know. Thank you very much for your Buisnes. Brian white

    Reply created 21 Jul 2020
  • Review from Customer of Canada's Home Renovations Depot
    Rating: 5 out of 5
    Review left on 6 Nov 2019

    Mitsubishi Slim Line

    Two years ago, I had a Mitsubishi slim line installed by Canada Home Renovation Depot. Alex, the representative for this company, was very knowledgeable and helpful. The company technicians who installed the unit were very professional. When I needed another unit installed, I called Alex and he immediately came to give a quote. Alex is very excellent and I would strongly recommend Canada Home Renovation Depot.

    Answer from pro:

    Thank you very much for the appreciation of our service. Our professional team is committed to provide excellent service to out all respectful client's since 1995. Thank you again. Management

    Reply created 21 Nov 2019
  • Review from Anita Romano
    Rating: 5 out of 5
    Review left on 11 Oct 2019

    Furnace Repair

    I have been dealing with Alex for approximately 8 to 10 years. I dealt with him at my old house and now my mother's home. I have found him very helpful. He is always eager and willing to answer any questions and assist you with issues that you may have. My 88 year old mother's heat wasn't working he was right there to solve the issue. When they installed her furnace 6 years ago after a flood the installers were very courteous and knew what they were doing. I would recommend Canada's Home Renovation Depot to anyone. Alex and the company are the best.

    Answer from pro:

    Hi Anita, First, thank you so much for the positive feedback and review. We at Canada's Home Renovation Depot not only pride ourselves on offering quality products at affordable prices, but understand customer satisfaction is and always will be one of our top priorities. Should you have any other questions or inquiries, please feel free to reach out to us, no matter how big or small. Thank you again for choosing Canada's Home Renovation Depot. No duct, no problem!

    Reply created 15 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Sep 2019

    Mitsubishi Ductless Unit

    I recently had a Mitsibishi slim line install by Canada Home Renavation Depot. Alex the representative for this company was very knowledgeable, and helpful. His service was outstanding. The company technicians that install the units where very professional and pleasant. Their work was perfect. They where very detailed and took pride in the work they did. I would strongly reccomend this firm.

    Answer from pro:

    Dear Mr. Marrello, We would like to thank you very much for taking the time out of your busy day to write about our company. We take pride in our customer satisfaction and we at Canada's Home Renovation Depot are very happy you were pleased with our services.

    Reply created 3 Oct 2019
  • Review from Customer of Canada's Home Renovations Depot
    Rating: 5 out of 5
    Review left on 5 Sep 2019

    Mitsubishi Mr. Slim

    Recently I purchased Mitsubishi Mr. Slim Air Conditioner unit and have it installed in my room. Alex ,the sales guy was very professional and answered all my questions. On the installation day, the tech team was punctual and efficient and took care all the details and friendly. Mr. Slim enabled me to have good night sleep and put my hot flashes away. Sounds like a lot of money for the unit however I enjoy every single minute. Even I turned off the unit, the room remained cool for hours. The only regret is I wish I have done it sooner. I am very happy for the product. Cleaning is very easy and no hassle.

    Answer from pro:

    Thank you very much for your excellent review about our products and service. In future, if we can be any further help. Please don't hesitate to contact me for an excellent service of ours. Since 1995 Thanks again for your Buisnes. Brian White Manager

    Reply created 7 Sep 2019
  • Review from Carol D'Souza
    Rating: 5 out of 5
    Review left on 5 Aug 2019

    Air conditioner not working

    Texted Alex on Sunday evening of the long weekend when my air conditioner was not working at a recommendation from my neighbour who used him to replace her air conditioner. Alex called me right away and asked me questions, then he told me what I needed to do to fix it. I followed his instructions and it worked. I know who I will call and recommend for any air cconditioning/heating repairs etc. He could have given me a song and dance and charged me for a visit and repair, but he didn't. That speaks volumes in my books. Thank you Alex.

    Answer from pro:

    Hi miss. D’Souza, Thank you for your kind words. And this is my biggest reward, when customers like you appreciate my services and hard work. Usually I get 10 stars from my wife most mornings, But this time you got me 10 stars. Thank you very much. And please let me know if I can be any further help in future. Thanks again. Alex

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2019

    After Installation Service on Ductless Air-conditioning

    Thank you Alex for so promptly coming to my aid when recently my air-conditioner due to a minor problem, a blockage in the drainage hose, was not functioning during a hot spell. It is this type of after service care and prompt attention which makes your company outstanding when considering the purchase of heating or air-conditioning equipment. I know I can always depend on you for excellent service. Barbara Townshend

    Answer from pro:

    Hi BARBARA, Thank you very much for your kind words. My customers, says I am a star. Your comments made me feel like I am a star. Just to let you know, I go to bed at 1:am every morning. If I can be any help before bedtime. You can call me. Thanks again for your Buisnes. Alex

    Reply created 8 Jul 2019
  • Review from HomeStars User Luigi
    Rating: 5 out of 5
    Review left on 19 Feb 2019

    2 Mitsubishi Ductless Heat Pumps

    I had to replace two offbrand ductless air conditioners because nobody could service them and provide parts. Alex was amazing, and guided us through the options and we decided on the Mitsubishi ductless heat pump, two of them. Jid was the installer, he worked in a professional and efficient manner, worked late to get the two units installed. He took away the old scrap units, cleaned up the worksite and took the time to explain the functioning of the units ensuring that they performed well before he left. Alex checked in with me by phone and then attended on site to ensure everything was proceeding as planned. Alex proved to be very knowledgeable, experienced, and great at explaining the Mitsubishi heat pump. He delivered above and beyond her expectations. We have recommended Alex and his company to friends and they are similarly satisfied. Old style honest service and integrity is alive and well with Alex and his team.

    Answer from pro:

    Dear customer, We at Canada's Home Renovation Depot very much appreciate your kind words. We really appreciate you taking the time out to share your experience with us-and we agree, Alex is truly an amazing rep to have on our team! We count ourselves lucky for loyal customers like you. We look forward to working with you again in the future! Sincerely, Canada's Home Renovation Depot

    Reply created 21 Feb 2019
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 31 Jan 2019

    Mitsubishi Heat Pump

    Just be made aware that these units do not work in very cold weather. Ensure that you have alternative heat source for extremely cold weather (i.e. polar vortex) in southern Ontario. Mine stopped working in the middle of the night when it got down to -21C and this is when you need heat more than ever.

    Answer from pro:

    Dear Catharine, We want to start by saying we at Canada's Home Renovation Depot greatly appreciate your business. We certainly try to deliver the best customer service possible for all our customers. In response to your concern, in the past few years we have installed over 20 units of the same product (Mitsubishi) in your neighbourhood. The night which you are referring to was the coldest night in Canada in the last century. It was -40 degrees with the windchill. The same product which you had a problem with that evening is highly regarded as one of the best units in the world by technicians and all of its users. We apologize for the inconvenience you have experienced, unfortunately the extreme weather conditions that evening caused multiple electrical and structural failures all across the country. However in regards to your discomfort on that particular occasion, we would like to offer you a 15% discount for your next purchase with us. Thank you very much for your business and voicing your concern. Sincerely, Management at Canada's Home Renovation Depot

    Reply created 1 Feb 2019
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