Casa Bella Windows Inc.

Rating: 5 out of 5

Casa Bella Windows Inc. reviews (647)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2017

    New Doors

    I had German and the crew quote and proceed with doing a small job on two new doors -- this just months after we had 20+ windows done on the house from them!! GREAT YET AGAIN. The sales service and the install crews again were top notch!

    Answer from pro:

    Hello Brad - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we provide excellent customer service and deliver a quality product, no matter the size of the job. Our team takes pride in their work and in making sure it's a clean and seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review and your repeated business - we really do appreciate it. We hope you enjoy your new doors. Sincerely, Paul Gitlin - Marketing Manager CBW

    Reply created 26 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2017

    Installation of windows

    Overall, the crew of Billy, Donny, Andrew & Jeff did a fantastic job. They were very quick, organized & detailed. They cleaned as they went so they didn't have a huge clean up job at the end. We had very little dust as they vacuumed continously. They even added a few little details they didn't have to - there were a few tiny issues that were addressed immediately. The crew were very easy to talk to and even shared a few laughs. Once completed, they did a walk through to make sure everything was done and cleaned properly....Casa Bella was a recommendation from very close friends and we would definitely recommend them to others. We have already had compliments on our windows. Thank you Casa Bella - Terry & Anna

    Answer from pro:

    Hello Terry - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. We feel by using our own factory trained employees to install your windows makes a big difference. Our team takes pride in their work and in making sure it's a clean and seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review and your kind words - we really do appreciate it. We hope you enjoy your new windows. Sincerely, Paul Gitlin - Marketing Manager CBW

    Reply created 24 Jul 2017
  • Review from Sohphia Chou
    Rating: 5 out of 5
    Review left on 11 Jul 2017

    Front Entry door and side door

    I am really impressed the service from the company and the sale representative, Dan. Actually, I am satisfied their all service from starting the quote to the door installed. I have written a reviews here few months before , but I don't know the reason why it is pending. But after yesterday, I told myself I should spent my time to re-write a reviews for this company again. My both of door lockers did not work very well since few days ago, I called the sale representative and he responded right away and coordinated the technician to check and solved the problem for me within 2 days. I have nerve received a service as fast as them .so I will recommend to all surveyors.

    Answer from pro:

    Hello Sophia - Thank you for submitting a review for Casa Bella Windows and Doors and for your kind words for Dan and the rest of the team. Our main focus is to ensure we provide a quality product and an excellent customer experience. From manufacturing to sales to installation and service, our entire team takes pride in their work and in making sure it's a clean and seamless process. Thanks again for taking the time to submit a review and for your business. We know you have a choice and appreciate that you chose Casa Bella Windows and Doors. Sincerely, Paul Gitlin - Marketing Manager CBW

    Reply created 23 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2017

    All new 2nd floor windows replaced.

    The windows and trim are beautiful. Mike and his team did a great job installing them and tidying up after themselves. At first I couldn't quite picture the trim in my head even though Mat showed me pictures but it looks better than I could have dreamed.

    Answer from pro:

    Hello Jennifer - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. Our team takes pride in their work and in making sure it's a clean and seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review and your kind words - we really do appreciate it. We hope you enjoy your new windows. Sincerely, Paul Gitlin - Marketing Manager CBW

    Reply created 7 Jul 2017
  • Review from Anita
    Rating: 5 out of 5
    Review left on 6 Jul 2017

    New windows and doors

    An excellent renovation experience from start to finish. Dan our salesperson was very patient and responsive with all my questions. He suggested removing our shutters which was a great suggestion - really improved the look of our house. The installation crew- Mike, Manny and Al were fantastic. Their workmanship was very professional and they were very pleasant to have in our home. Work was completed on the exact timeline Dan estimated when we submitted the order.

    Answer from pro:

    Hello Anita - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. Our team takes pride in their work and in making sure it's a seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review - we really do appreciate it. We hope you enjoy your new windows and doors. Sincerely, Paul Gitlin - Marketing Manager CBW

    Reply created 6 Jul 2017
  • Review from Scott and Sue
    Rating: 5 out of 5
    Review left on 25 Jun 2017

    Window replacement for whole house

    From the great saleman who patiently waited while we changed our minds a few times to the wonderful installation team, Casa Bella is a great company to work with. We are very satisfied with the window installation. The new windows look great and function so well. The new window sills and trim look terrific too--impressed by the carpentry skill. We chose triple pane casement windows for the upstairs bedrooms and already hear a difference in the reduction of noise. We're eagerly awaiting our hydro bill to see the difference!

    Answer from pro:

    Hello Scott - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. Our team takes pride in their work and in making sure it's a seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review - we really do appreciate it. We hope you enjoy your new windows(as well as your peace and quiet). Sincerely, Paul Gitlin - Marketing Manager CBW

    Reply created 26 Jun 2017
  • Review from Burlington
    Rating: 5 out of 5
    Review left on 23 Jun 2017

    Windows in bedrooms, dining room

    Well done! From the first encounter with Ronnie, our salesperson, to the measure with Devon to the install with Billy and his crew we were pleased with the professional service and quality of products. Prices were competitive and everything was well explained and delivered as promised. They exceeded our expectations .

    Answer from pro:

    Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. Our team takes pride in their work and in making sure it's a seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review - we really do appreciate it. Sincerely, Paul Gitlin - Marketing Manager CBW

    Reply created 26 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2017

    Entire home window replacement

    I had a great experience with the Casa Bella team starting with Matt as part of a major reno that involved replacing all of the windows and a patio door in our home. Matt provided great attention to detail, was responsive and provided exceptional post sales experience. The install team decended on our home and within 4 days had replace 18 windows and a patio door. They did a great job, were professional and did a few things that were above and beyond...amazing. Thanks guys !!

    Answer from pro:

    Hello James - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer's needs before, during and after the project. Our team takes pride in their work and in making sure it's a seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review - we really do appreciate it. We hope you enjoy your new windows and door. Sincerely, Paul Gitlin - Marketing Manager CBW

    Reply created 26 Jun 2017
  • Review from Vivian
    Rating: 5 out of 5
    Review left on 21 Jun 2017

    Replaced French doors to sliders at patio and replaced kitchen sink window

    Very clean and efficient. They knew exactly what had to be done and completed the work very quick.

    Answer from pro:

    Hello Viv - Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. Our team takes pride in their work and in making sure it's a seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review - we really do appreciate it. We hope you enjoy your new windows and doors. Sincerely, Paul Gitlin - Marketing Manager CBW

    Reply created 22 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2017

    New windows

    Bill's team was professional, friendly and they really cared about the quality of their work. They paid close attention to detail and, at the end of the day, you wouldn't even know they had been there as they cleaned up all their mess and left nothing behind. My husband and I are pretty picky and we were 100% happy with the work. The job was done on time and took the estimated number of days. Our windows look beautiful thanks to Oliver, Bill, Donny, Jeff and Andrew!

    Answer from pro:

    Hello Patti, Thank you for submitting a review for Casa Bella Windows and Doors. Our main focus is to ensure we take care of our customer and provide you with a product that best suits your needs. We take great pride the quality of work and in making sure it's a seamless process with as little disruption to the homeowner as possible. Thanks again for taking the time to submit a review - we really do appreciate it. We hope you enjoy your new windows. Sincerely, Paul Gitlin - Marketing Manager CBW

    Reply created 21 Jun 2017
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