Casa Bella Windows Inc.

Rating: 5 out of 5

Casa Bella Windows Inc. reviews (647)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2015

    Double Entry Doors & glass above

    They are the best! We had our huge windows done with them prior to the front double doors and they are top quality and the staff are amazing. Do not bother shopping elsewhere because you're wasting your time. Matthew Harant is I think the Sales Manager and he is the best to deal with. He will spot an error that I may have missed in colouring and correct it ASAP. They are on time as scheduled and their installation staff are the best. Oliver, Ray and Matthew are so meticulous and I literally had to tell Oliver it's time to go home and he won't leave until everything is perfect! A company is only as good as their staff and Casa Bella's staff knows their work. We had one tiny little spot of paint missing on the inside of the door at eye level and they said they will be there the next day between 10-11 and are always on time and fixed it like new. This company deserves an 11. Always very happy with their customer service, product, professionalism, quality, staff, etc. You will love them too!

    Answer from pro:

    Hi E.Moy, Thank you for such a glowing review. At Casa Bella, delivering quality windows and doors through excellent customer service is our priority. Having our own installation team, not sub-contractors ensures that we continue to meet your expectations by treating your home like its our own - Casa Bella Windows & Doors

    Reply created 26 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2015

    Windows & Doors

    From the showroom sales to the installation we were very happy with our purchase. All was completed on time, on schedule, mess free and at a great price. Sales person German was very knowledgable and helpful with the purchasing process. Installation was impeccable right down to the final finish. Couldn't be happier and would recommend them to anyone.

    Answer from pro:

    Hello Heather & Nick, Thank you for the kind words. We strongly believe that proper installation makes all the difference on how your windows and doors perform .Our priority is customer service, led by an installation process that far exceeds industry standards.Glad to hear you're enjoying your new windows. -Casa Bella Windows & Doors

    Reply created 13 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2015

    Windows

    I believe I made a good choice to have windows installed by Casa Bella. The reason to have the contract with this company was largely the personality of their Sales Manager, Mathew Harant. He was very professional, proficient and seemed very honest and truthful. This is all I look for - a person whom I can trust. He showed great understanding and gave me good advice. Their technician did an incredibly good job, meticulously and diligently. The experience with Casa Bella was very enjoyable, pleasant and beneficial. We are completely satisfied with the project; perhaps very pleasantly surprised would be a better way to describe it. I think most of the other business owners need to take a look at how Casa Bella Windows does business and emulate the way they treat their customers. I would have no hesitation to recommend Casa Bella to anyone.

    Answer from pro:

    Hello Haroon, We're delighted to hear about your positive experience. Thank you for choosing Casa Bella Windows again. Our installation team is highly qualified and mange well in all conditions. Part of the process is making sure we treat your home like our own. That means, making sure all work areas are properly cleaned. Hope you enjoy your new windows.-Casa Bella Windows & Doors

    Reply created 13 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2015

    whole house

    I had all the windows(brick to brick) replaced by Casa Bella. The job was completed professionally and on schedule. I am very happy with both the price and the quality of the installation.

    Answer from pro:

    Hi Francis, We're always honoured when a customer takes the time to provide their feedback. Everyone at Casa Bella truly thanks you for such a glowing review. We're equally proud that we've once again delivered on our promise of Trust. Quality. Service and that you had an amazing experience with our company. -Casa Bella Windows & Doors

    Reply created 13 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2015

    replace all windows

    best service & on time & very nice crew & excellent customer service & work has been done professionally & they pay attention to details . strongly recommended.great work thanks

    Answer from pro:

    Hi Mohammad, Thanks for taking the time to write a review. It's always great to hear from our happy customers in the GTA. The positive customer experience you had, from start to finish, is definitely something we take pride in. Enjoy your new windows! -Casa Bella Windows & Doors

    Reply created 13 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2015

    Windows Replacement

    I would to recommend Casa Bella Windows for an excellent job. The Sales Rep (Mathew) was very clear and provided us with all the necessary and required information. As for the installation team , they were very professional and did an outstanding job.

    Answer from pro:

    Hi Sonia, Thanks for taking the time to provide such positive feedback about Casa Bella windows and our windows and doors products. Our product experts have a wealth of knowledge and depth of installation experience to answer all your questions or concerns. We try to make the process as simple and stress free as possible. Enjoy your new windows. -Casa Bella Windows & Doors

    Reply created 13 Jul 2015
  • Review from Don
    Rating: 5 out of 5
    Review left on 12 May 2015

    windows

    Casa Bella did a fantastic job on our windows, all 23 of them plus a patio door. The sales rep (Mathew) was clear and helpful. Our installers took pride in their product knowledge and specialized skills in renovation and installation. Mike is a true craftsman when it came to the challenging parts. The windows look great! The crew, Mike, Manny and Allan did a remarkable job of dust control and clean up upon completion of project. I would definitely recommend Casa Bella with no hesitation especially with this very professional crew. Don Oakville

    Answer from pro:

    Hello Don, Thanks for entrusting such an important project and investment to Casa Bella Windows and Doors, it really means a lot to our team. Our installers take pride in their product knowledge and specialized skills in renovation installation, so it's always great to get acknowledgement from our customers. Enjoy your new windows. -Casa Bella Windows & Doors

    Reply created 13 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2015

    Window and Door Replacement

    After reviewing many companies here my wife and I picked Casa Bella for our project to replace 11 Windows in our home. From sales to install everything was great, even 2 snow storms during the install didn't delay it to long.

    Answer from pro:

    Hi Stuart, We thank you for your kind review. As a service oriented business, we take pride in understanding our customers’ needs. At Casa Bella, we treat your home like our own. We've been in business for more than 60 years and strive to create the best customer experience possible. Glad to hear you are pleased with your new windows. -Casa Bella Windows & Doors

    Reply created 30 Apr 2015
  • Review from Heidi Kroach
    Rating: 5 out of 5
    Review left on 2 Apr 2015

    Windows and Sliding Door

    My windows and sliding door to my backyard are amazing. Ted, my salesman, gave me a fair quote (I was quoted by two other companies as well). The crew who installed my windows were fast and efficient. They even left my garage cleaner than when they started.

    Answer from pro:

    Hi Heidi, Thanks for taking the time out to write your review. We're always happy to hear when our customers are pleased with our service and product. Our long-serving staff members have a wealth of knowledge and depth of installation experience that works to your greatest advantage. Every window and door is perfectly installed to deliver consistently good results and return on investment. Enjoy your new windows and sliding door! -Casa Bella Windows & Doors

    Reply created 30 Apr 2015
  • Review from Ann
    Rating: 5 out of 5
    Review left on 28 Mar 2015

    replacement of 3 windows

    Casa Bella did a great job on our windows. The sales rep (Jose) was clear and helpful. The installation team was pleasant, professional and efficient, even while working in extremely cold February weather. Couldn't ask for better and the windows look beautiful.

    Answer from pro:

    Hi Ann, Thank you for the review, we're happy to hear you had such a positive experience. Our installers take pride in their product knowledge and specialized skills in renovation installation. We're glad that we lived up to your expectations and the recommendation we received. -Casa Bella Windows & Doors

    Reply created 30 Apr 2015
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