All reviews (1432)

Very happy with our new furnace and heat pump installed by Cozy World. Installation was smooth with no hiccups. Saeed and his team were very professional and communicated throughout the process. We definitely recommend Cozy World for HVAC needs.

Everything about our Cozy World experience has been fabulous, from the quotation to the installation. We were quoted on a conventional A/C as well as a Heat Pump and Mr. Sherman was great with explaining the pros and cons of both. We got a new Hi Efficiency furnace and a Heat Pump installed along with a new thermostat. The installation was done professionally and they were very careful to clean up after the work was completed. Highly recommend Cozy World, great service and competitively priced. Big added bonus is that there are super rebates available now if you go the Heat Pump route. As noted had new furnace and heat pump installed in the spring and now when the furnace kicked in the humidifier wasn't working with the heat pump. Cozy World sent Ram out and he quickly determined that a wire needed to be reconnected and all is well. Very happy with the quick response and outcome. This is a great responsive HVAC company!

Furnace originally installed by Cozy World about 7 years ago (my first review on HomeStars). The draft inducer motor failed in January 2023, the second time since installation (not the fault of Cozy World) and both times Cozy World were quick to respond and provided excellent service. During the last visit the technican showed me his troubleshooting steps which lead to the surprising conclusion the motor failed a second time (previously replaced in 2020) and the furnace started working again. Parts were covered under 10 year manufacturer warranty and only paid for one hour of labour. I continue to use Cozy for the annual furnace maintenance.

Our 10y old gas furnace stopped working during one of the coldest days of the year. We had a repair done but were told the furnace would need replacing sooner rather than later. I called 3 companies for quotes and options. Boris from Cozy World immediately took my call and discussed initial options by phone. Then he came by the house shortly after to do a proper assessment. He examined the furnace but also took the time to examine other appliances as well as the outdoor gas hookup. I was very pleased with the thoroughness of his approach. He then took time to present and discuss options, as well as pros and cons. Less than 24h later, his team was on site installing a new gas furnace. The team was very friendly, communicative, and tidy. They did a great job and were happy to answer any questions. Now the house is warm again and we have the reassurance that the furnace will work dependably for years. I'm very pleased with the entire experience and will unreservedly recommend Cozy World to others.

We wanted to replace our old water heater with a tankless one, but were told by a (big, reputable) company that it wasnt possible. We live in a small row house and because of various factors, they said it couldnt be done. I called Cozy World and Farhad showed up the next day, had a look, agreed it would be tricky but said no problem. He gave me a very reasonable quote and the guys - Said & Mo - came within the week. They were knowledgeable, friendly, professional and conscientious. They removed our big old tank, did all the work & cleaned up - everything went smoothly. They had to move our oven at one point and after they left, our oven wouldnt turn on. I was going to have our electrician come look but Farhad came back the next morning and fixed the issue for us. Cozy World was wonderful to work with - its clear they take pride in doing a great job and I highly recommend them.

Great service, cozy world. Just got a new furnace and tankless water heater installed by them. They were quick to respond, friendly, professional, and, most importantly, reasonably priced. Highly recommend them. Thank you, Farhad

Came home from vacation to a broken furnace. Called Cozy World and someone was here within the hour. He repaired the furnace and got it working again. He also did a thorough check. All at a reasonable price.

Professional, kind, quick, clean, easy to work with. Nothing but good things to say! Replaced our heater- could not be happier.

Our old furnace stopped working on a cold winter day. I called Cozy World and Boris was at my house within 45 min. to check it out. He is so knowledgeable and explained how our old furnace was too big for our house and as a result was not heating our home efficiently. He told us his recommendations and two hours later two technicians came over and installed it. It took about 5 1/2 hours to install. We are so happy with our new Lennox furnace. Our house heats up much more evenly now! (Before there were some rooms that were so much colder than other rooms.) We definitely would recommend Cozy World!

Cozy World installed our furnace and thermostat in a timely and professional manner. This is the second time we have used this company and are completely satisfied with them.