Cozy World Inc.

Rating: 5 out of 5

Cozy World Inc. reviews (1436)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2016

    Modulating Furnace and AC installation

    Modulating Furnace and AC installation It was time to replace our 20 year old furnace ad AC. Searched for a good, reputable HVAC contractor and found only a few with 4 and higher star ratings. We called 4-5 HVAC companies and discussed with all of them in detail. In the end we decided to go either with Cozy World (Lennox dealer) or another manufcaturer system (another HVAC company that was a bit cheaper, but did not have recent reviews). Cozy World provided to us the best combination of expertise, experience and value. What also made us decide to go with Cozy World was the excellent reviews on Homestars and the outstanding and prompt communication with Farhad who answered all our questions and provided all the documentation needed as well, prior to making the decision. Farhad was also able to give a very competitive price, compared with the other Lennox dealer. We had a new top of the line modulating Lennox Furnace and AC installed (XC25 and SLP98) along with a Wi-Fi enabled thermostat in March 2016. The house temperature remains constant and comfortable and the system is really quiet. The complex installation was performed flawlessly by Kam and his crew and it took almost 11 hours, due to the fact that the AC unit had to be installed on the other side of the house and everything had to be re-routed. The installation was professional and everything was cleaned up before they left. Farhad performed a follow up with us and also helped by completing the warranty registration and submitting for the Lennox and OPA rebates. Many thanks to Cozy World for their excellent work. We would recommend Cozy World to anybody in need for HVAC work.

    Answer from pro:

    You chose the best possible equipment on the market - SLP98 and XC25 - the most efficient and the most quiet combination. And it will remain the top of the line for years to come. Congratulations!

    Reply created 11 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2016

    Furnice and AC replacement

    Great work from Cozy World to replace old furnace and AC. Everything went flawless - no-obligation quote, professional installation and support after (to file rebates, everything is working just fine now). Highly recommended.

    Answer from pro:

    Vladimir, thank you very much for your kind words. Enjoy the system.

    Reply created 11 Nov 2016
  • Review from Tim
    Rating: 5 out of 5
    Review left on 20 Apr 2016

    Furnance Replaced

    I got home from vacation on January 2nd and my furnace gave out on me. I called Cozy world and they were there the next day to check things out, and we had a new furnace up and running a few days later. Everyone there was very helpful and friendly. The installation was very smooth and now we have a great new high efficiency furnace. They also followed up to make sure that we received our rebate of $250. I would definitely use them again or recommend them to anyone that needs to tend to their HVAC needs. Regards, Tim M Happy Customer

    Answer from pro:

    Hi Tim, This is all we want to hear - "Happy Customer".

    Reply created 11 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2016

    Furnace and AC replacement

    Farhad and his crew were extremely professional. I had a new top of the line Lennox Furnace and AC installed. (XC25 and SLP98). Very clean installation. Would highly recommend to anyone! Farhad was a pleasure to deal with. Answered all my questions and gave me a very competitive price too!

    Answer from pro:

    XC25 and SLP98 is top of the line system for years to come. Enjoy!

    Reply created 11 Nov 2016
  • Review from Elena Secretova
    Rating: 5 out of 5
    Review left on 12 Apr 2016

    Furnace repair

    I had my furnace installed by Cozy World in 2009, and had no issues until today - no heat, cold air coming from ducts. Looked at the furnace, noticed that combustion motor is not rotating. Rotated it by hand, it started to work but with a lot of noise like from dead bearings. 5 pm in the evening, called the company, talked to Fred - to my surprise he was at my door half an hour later with the motor in hand. Another 15 minutes -motor replaced, furnace works. All covered by warranty, parts and labor. Highly recommed to anybody. Thanks Fred!

    Answer from pro:

    Hi Elena .. Thank you for writing this review .. We do try to take care of our customer warranty right away .WE do give our own customer 24 hrs service Thanks again Fred

    Reply created 11 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Apr 2016

    Fixed my furnace

    My furnace broke and I immediately called Cozy World at around 10pm. Farhad was willing to come out late that evening but instead came early the next day. End result, my furnace was fixed before 9am.

    Answer from pro:

    HI Ari . Thanks for writing this review . I really appreciate your kind words Best regards Fred

    Reply created 11 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2016

    Furnace Service

    Our furnace started giving off a burning smell and I called Cozy World Inc, Farhad got back to me within an hour and came that same morning. The motor was seized and he was able to replace it with a new motor as well as giving our furnace a general service cleaning and had the furnace up and running within an hour. Great service, would highly recommend.

    Answer from pro:

    Hi Jennifer Thanks for taking the time and writing this review . I really appreciate it . Keep in touch if you have any concern in future Best regards Fred (Farhad)

    Reply created 11 Nov 2016
  • Review from JC
    Rating: 5 out of 5
    Review left on 16 Mar 2016

    New Furnace & Air Conditioner

    Outstanding experience. We had several HVAC companies come in to quote, but Cozy World was able to provide the best combination of expertise, experience and value. After making several excellent suggestions, we opted to go with a higher-end Lennox furnace & air conditioner, along with a Wi-Fi enabled thermostat. We have had the system for several months now and it continues to work flawlessly. The house temperature remains consistent & comfortable, and the system is whisper-quiet. Bravo to Cozy World for their great work!

    Answer from pro:

    Thank you for taking the time and write this review . I really appreciate your kind words Best regards Cozy World Inc.

    Reply created 11 Nov 2016
  • Review from Rob
    Rating: 5 out of 5
    Review left on 23 Feb 2016

    New Furnace

    Had to bite the bullet after our 20 year old Lennox furnace starting having issues, water leaking & gas valve malfunctioning. Searched for a good, reputable HVAC contractor and found a few. We had no heat and I definitely wanted a Lennox again, so Boris got the job as he was quickest to head over and take a look. He gave his estimate and recommendations. I completely agreed and the next morning unit was installed by Kam in a fast, tidy manner. Boris followed up by completing the warranty registration and submtting for IESO rebate.

    Answer from pro:

    Hi Rob . We appreciate you taking the time and write this review . We are glad you are happy with our service Best regards Cozy World Inc.

    Reply created 11 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2016

    Furnace & Air Conditioner Installation

    We were out of town in January and our son-in-law checked our home to find the furnace dead and the house temperature at 49 degrees F. Fred came to inspect our 13 year old furnace and discovered that the CO readings were at unacceptable and at dangerous levels and that our furnace had serious corrosion issues. After providing us with several replacement options we chose a Lennox combination system that more than meets our needs and has excellent rebate opportunities. We worked with Fred from our vacation location and he was very accommodating in meeting our scheduling requirements. We would absolutely recommend Cozy World to anyone needing Heating and Air Conditioning systems and service.

    Answer from pro:

    Thanks for writing this review.. I appreciate you taking the time and write this review . I am glad I could make your house safe first and give you heat right away .. CO is not something we can mess around with Thanks again Fred

    Reply created 11 Nov 2016