Enercare Home Services reviews (4662)

The technician was very polite and courteous. It was the same technician l had last year, He was very courteous then too. I am a very happy Direct Energy customer!

I have had several service plans with Direct Energy for years and l'm very satisfied with the service. That is why l have continued to renew again and again. I would recommend Direct Energy.

Service Technician was amazing! He knows my furnace and was extremely helpful in explaining the problem, solution and other tips for me to consider! I am a happy Direct Energy customer!

Impressed with professionalism, no pressure. Appreciated follow up phone call after installation. Technician Rick had a print out of "Frequently Asked Questions " which he shared with me. All three individuals that I dealt with during this process were friendly and Knowledgeable.

Charlette was the Customer Service person whom called me about a previous issue. She was great and extremely understanding about the mess up of our account last year. The service i received was excellent.

I couldn't ask for a better service. I was without water with a flooded basement and the effort to fix my problem was excellent. I am a happy Direct Energy customer!

Your service technician checked the carbon monoxide detector to make sure it was functioning properly and still current. Appreciate the extra care. I am a happy Direct Energy customer !

Your employees were very kind when l called and the installer you sent to us was also very kind and professional. I am a happy Direct Energy customer ! !

The service from start to finish was excellent. They came to our house and gave us a quote and then once we selected the unit the process was very easy.

Have a warranty service with them. Booked to have leaky taps fixed. Waited 4 hrs. No one showed up!! Just called Direct Energy - oops sorry. No reason - just sorry for my inconvenience!!!!!!!! TERRIBLE SERVICE. Now I get to wait another 4 hrs and HOPE someone shows