Dodds Garage Door Systems Inc.

Rating: 4.8 out of 5

Dodds Garage Door Systems Inc. reviews (1079)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2016

    Garage Door repairs

    I have come to rely on Dodds as my go to company for Garage Door and opener repairs/replacements. They are excellent in the quick response and came out to my place to repair my garage door opener and get it back on track. The service I receive from them is excellent from Roy the Sales Manager to Maria in dispatch and the technicians. My tech was ready with a replacement garage door opener if we needed one. He was quick, thorough and polite. This came on the heels of our car being taken off our driveway back in January. They came ready to replace a garage door remote and reprogram our remote. I would whole heartedly recommend them to anybody.

    Answer from pro:

    Thank you for this review Rich. At DODDS your satisfaction is guaranteed. Our job is never done until you are completely satisfied.

    Reply created 29 Jun 2016
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 27 Jun 2016

    New garage door

    We contacted Dodd's after being referred. The salesperson was on time and professional. He helped us select the best door option for our home making sure colour and style matched our home and also functioned the way we needed it too. Installation was timely and clean. Our new door is great and so quiet when it opens. We are very happy with it and with the service we received.

    Answer from pro:

    Thank you very much for this review. At DODDS you only pay for the door that you need at the price that is comfortable for you. Your friendly and knowledgeable DODDS garage door professional will always inform you of the choices that you can make that will impact the options and price of the garage door that is right for you and your home.

    Reply created 28 Jun 2016
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 17 Jun 2016

    Garage Door Installation

    The person who installed my door pointed out that the original builders didn't have things done properly (I am not surprised as it never seemed stable). He takes his trade very seriously and did an outstanding job. They cut no corners and have installed almost every door in my neighborhood. Can't go wrong with Dodds.

    Answer from pro:

    Thank you very much for this review. A DODDS garage door professional will assist you every step of the way as they help you to understand all the choices and options that you have.

    Reply created 20 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jun 2016

    Replaced two garage doors

    My experience with Dodds was very positive. All my contact with them, from sales to appointment to installation, was very professional and pleasant. Garaga doors look great and the installation went well. I was recommended Dodds by a co-worker and I would certainly recommend them to others.

    Answer from pro:

    Thank you very much for this review Joe. Doing business with DODDS is easy. A knowledgeable and professional DODDS garage door expert will visit you in the comfort of your home and give you all the time you need to build a no-pressure, no obligation FREE estimate.

    Reply created 14 Jun 2016
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 3 Jun 2016

    new garage door and followup

    back about 2 years ago someone backed into our garage door ...it was winter, snowing and very cold. I called Dodds and spoke with Mr Al Grant who listened and even followed up by personally coming over to check out the damage and give me a quote....I was amazed....even more so since he was just about to go on vacation with his wife. He assigned his best man, Mr. J. P. Moore and in less then a week I has a new garage door and the cars were safe again from the elements. WOW WOW WOW....amazing and excellent service ......thank you Al and thank you JP. NOW..............flash forward to two weeks ago and sadly My wife did not wait for the garage door to open completely before she began to back in, ripping off the rubber bottom to the garage door. I called Mr. Moore and in less then a day he popped over to our home, estimated the damage and said if I agreed he could repair it then and there ! again..................WOW WOW WOW....amazing service and Mr. Moore had the whole door repaired in less then a half hour ! Dodds Garage Doors..............you are amazing. You do great work and u really care about your customers. Thank you sooooooooo much ! review by Murray Sherman

    Answer from pro:

    Thank you very much for this review Murray. We at DODDS are proud of our unique achievement and recognition in excellent customer experience. DODDS has been awarded the Consumers Choice Award as the best garage door company in the G.T.A. as voted by you the customers for 16 years in a row!

    Reply created 6 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2016

    Great Service & Produce

    The Dodd's team was terrific from sales to installation. The product is absolutely beautiful and the quality of work is excellent. Angie in installations was especially helpful. I definitely recommend Dodd's and Garaga doors.

    Answer from pro:

    Thank you very much for this review Debbie. DODDS unparalleled reputation is based on one thing only-the satisfaction of our customers. Each and every one, day in and day out, 365 days a year.

    Reply created 6 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2016

    Quick, professional, not expensive

    Everyone I dealt with at Dodd's was friendly and efficient. They came to the house and measured, showed us samples, and we picked a style and colour. The door was ready in about a week, we scheduled a day for the install and it was all done in about 2 hours (simple replacement, single garage, reusing the existing opener - your mileage may vary :) ).

    Answer from pro:

    Thank you very much for this review Martin. Buying a quality garage door from DODDS is easy, comfortable and affordable and YES we will definitely go the extra mile for you.

    Reply created 2 Jun 2016
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 28 May 2016

    Garage doors

    We have been using Doods for many many years They are alwYs reliable and honest We recently had another call, they fixed the problem and suggested next year the installation of new doors. We will definitely use them!!

    Answer from pro:

    Thank you for this review. When DODDS repairs your garage door you only pay for what is needed. Unlike many other door companies in the G.T.A. our technicians are NOT paid commissions. Do not be fooled by companies that quote a lower price on the phone and when their commission driven technicians arrive the price suddenly shoots up.

    Reply created 30 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2016

    Garage door

    Very very impressive company from the initial email .dodds contacted me right away.salesman showed up and was very helpful and professional .they showed up when they said they would,with two very experienced and polite tradesman.they were in and out in no time. I would highly recommend dodds for your garage door installation.. Great people. Thanks again dodds . Keep up the good work..

    Answer from pro:

    Thank you very much for this review. DODDS reputation for excellent customer experience is on the line every moment of every day. We are always there for you and will never let you down.

    Reply created 25 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2016

    Replace old wood garage doors

    The salesman, Michael, was polite and courteous and came the next day to provide a quote. I waited about 3 wks for my doors to come in. I was surprised only one person came to install, but it was done within the day. My garage doors are insulated with windows and they look amazing! For an unexpected expense, it worked out really well. I'm very happy.

    Answer from pro:

    Thank you very much for this review SAG2. At DODDS we serve one customer at a time and that is you! Every customer has their own unique tastes and needs and our job is to ensure that we meet them.

    Reply created 24 May 2016