Dr Green Lawn Care Services reviews (1265)

I started using Dr.Green in the spring of 2014, my wife and I were in the process of planning our daughters wedding. Several events were scheduled for our back yard and with Dr.Green's care and attention our lawn looked amazing. Many of our guests commented on how lush and green the lawn looked. I am extremely pleased with Dr.Greens customer service and attention to detail, our yard is broken up into several sections and they never fail to treat each area. Thanks for doing such a great job.

I have been with DR. Green for several years now and have been satisfied. They have serviced my lawn on a regular basis and provided me with feedback on any issues that come up. Things like aeration, insect infestation, thatch levels, over seeding etc. My lawn looks very good and all I have to do is mow it. They do the applications of weed control and fertilizer at the proper times of the year so I do not have to worry about it. I can customize the kind of package I want for my lawn. At times they offer value incentives for some of their offerings. Overall it has been a good experience.

I booked services for weeds control last year. It is good service and it works. Very few weeds left now and most are gone by only 3 services. Thank you. By the way, I booked and paid for 4 services. So I am waiting the last one for weeds control. Thank you very much for the excellent services

Dr. Green is the best company I've ever had. Even after one year of service my lawn looked much healthier. But after two years... it's perfect. I am absolutely satisfied with there service. Thank you very much.

WE are very happy with our service by Dr. Green. You always come on time, give us notice and are very friendly both with our service and our account. Our lawn has shown great improvement since we started our programme with you approx. two years ago.

I contracted Dr Green in April to do seasonal maintenance on my lawn with 5 applications scheduled throughout the season. Two weeks later, the first application had not been completed. I contacted Dr Green and they said the first application had been applied, but we never saw the technician, we were not notified 24 hours prior about the scheduled service as stated was procedure by our rep, and there was no evidence of an application being performed. I contacted Dr Green and waited a week for a response on when my first application would be applied, and what the typical application schedule for each visit would entail. With no response, I decided to cancel the service. The customer retention rep offered me a $150 discount and would apply the credit back to my account to keep me as a customer. I agreed but then a day later, they said they could not offer me this deal and offered me a token winter booster service instead to keep me as a customer, as long as I paid the original amount quoted in April. I said no to this token deal. The only reason I give them 1 star is that they are crediting me my account in full. Otherwise, they were a complete waste of time to deal with and my experience with them was frustrating and terrible overall. Think twice before hiring Dr Green.

I've been a Dr. Green customer for several years. I have opted for your Deluxe package and have been very pleased with your professional service. I'm happy to recommend Dr. Green to anybody looking for quality service at reasonable prices.

Having been a Dr. Green customer for over 15 years now, we had our Very Best First Visit on May 6 and so far so good. Thank you DR. Green

This is the first lawn service I used and unfortunately did not read the reviews. First, I was promised that someone will call before coming to the site, no one did and I was provided an excuse that the email was wrongly entered in the system (I was told that someone will call me on my cell phone !). Secondly, after the first run, the weeds started growing very fast in the backyward and even after days, I couldnt manage to get an email response from the representative. I am now going through the complete process of BBB, Consumer Protection and further if required for resolution of the issue. **** EDIT on 13 May 2015 **** I was able to get a Point of Contact who provided prompt and immediate assistance to resolve the communication issues. The teams came in thereafter and did good work since I mentioned the issues here. I recommend others to contact the POC who responds to feedback here and I have been surprised with the level of engagement provided.

I used Dr. Green lawn care for the first time and am very disappointed. I expected spring weed control to be completed but they informed me this will not be done until mid June. When is the summer weed control??? Currently my lawn is full of dandelions. I paid for a service and I expected results. In previous years, I used a local company which my neighbor continues to use. They have been out for three visits already. His lawn looks like a carpet. I am embarrassed the way my lawn looks. I have made three attempts to speak to a supervisor but was told they are not available and I will receive a return phone call. I am yet to receive a return phone call. Very disappointed with Dr. Green's service. I do not recommend using them.