Drain Rescue Plumbers

Rating: 4.5 out of 5

Drain Rescue Plumbers reviews (769)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 26 Apr 2018

    Leak at toilet

    It ended up that I needed a new toilet. The plumber went to get the toilet and installed the new toilet. Installation was fast and well done.

    Answer from pro:

    Thank you Ross for your feedback and description of the job that was done at your home. We are happy to hear that our plumber provided a fast and efficient service for your drain/plumbing needs. Thanks for choosing Drain Rescue.

    Reply created 27 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2018

    Sump pump repair

    Non functioning sump pump. Problem was due to clogged intake and was repaired without need to replace pump.

    Answer from pro:

    Thank you dear customer for taking your time to share your experience with others about our services. It is rewarding to hear that our technicians are knowledgeable and carrying about our customer's expense regards replacement if sump pump could be repaired. We appreciate your opinion and valuing all recommendations. Thanks for choosing Drain Rescue for your plumbing needs.

    Reply created 27 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2018

    Sump pump replacement

    Wayne not only replaced my old sump pump with a new one he fixed a faulty drainage pipe at no additional cost. He was polite and answered all our questions.

    Answer from pro:

    Thanks dear customer for sharing your positive experience with our technician Wayne and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Wayne has done just that! Thank you for choosing Drain Rescue!

    Reply created 27 Apr 2018
  • Review from Katelin Walton
    Rating: 0 out of 5
    Review left on 21 Apr 2018

    Clogged drain

    Do not use this service. They charge a flat fee for clogged drains. I spent $250 plus tax for the plumber to snake my drain in less than 15 minutes and then had to clean up the trail of slime he left in my bathroom.

    Answer from pro:

    Thanks Katelin for sharing your experience with others. It is sad to hear that you was not satisfied with our service. The price you paid for a snaking your drain is a flat fee, we do not charge by the hour, we charge by the job and our technician uses a price guide at each specific job. It is good to hear that our technician were able to clear your drain in so short time frame and he didn't waste your time. Dear customer you called a plumbing service not a cleaning lady to clear your drain, we were responsible for the drain functioning not a cleaning your washroom.

    Reply created 27 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2018

    Master bathroom shower fixture broke. The water flow would not stop. The water supply for the whole house had to be stopped until a plumber could come to resolve the problem.

    Andrew reviewed the fixture at midnight the evening of our problem report. He took pictures of the fixture to research the replacement part (mixer). He returned the next day at noon. After 30 minutes of removing calcium build up and installing the mixer, the problem was resolved.

    Answer from pro:

    Thank you very much dear customer for taken your time to write in about our services and a plumber who assisted your needs. We are great full to hear that our effort to provide an excellent service were well received by you. Thanks for choosing Drain Rescue for your plumbing/ Drain Needs.

    Reply created 26 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2018

    Kitchen sink snaking

    Our kitchen sink was clogged after some renovation was done. What I liked about drain rescue plumbers were they facts that they were going to visit for no charge quotation as well as the visit would be on the same day! I got a plumber within the hour and he fixed the sink with a snake! Will definitely call again for future plumbing!

    Answer from pro:

    Thank you Abu for your feedback about our services! It is rewarding to hear that our plumber provided a service that you deserve for! Thank you for choosing Drain Rescue service as your drain/plumbing provider. We appreciate your loyalty and opinion!

    Reply created 26 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2018

    Drain Service

    Denys the Technician was very informative , told me what he would do to find the problem and have it fixed before he leaves & what the cost would be. He also arrived on time and same day! I would highly recommended Drain Rescue to my Family & Friends. Very satisfied customer! Thank you!

    Answer from pro:

    Thank you, Maureen for your review and feedback about our technician Denys and the service that he provided at your home. We appreciate your opinion and very proud to hear that you receive a great service. Thanks for choosing Drain Rescue for your plumbing/Drain needs!

    Reply created 19 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2018

    Sump pump.

    Fast, friendly service. Very professional. We will definitely recommend to anyone who is looking for a sump pump!

    Answer from pro:

    Thank you so much ELAINE, for your feedback regards our service. It is rewarding to hear that our technician was very professional and provided an excellent service which is all our customers deserve for. Thanks for choosing Drain Rescue for your plumbing/Drain needs.

    Reply created 16 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2018

    Snake kitchen sink

    Very happy with the job, they were quick and efficient. Just thought they were a bit expensive.

    Answer from pro:

    Thanks Sandra for taking time to write in your feedback about our service. It is nice to know that our plumber resolve an issue with your drain/plumbing in a quick and efficient manner. Thanks for for choosing Drain Rescue for your plumbing needs.

    Reply created 12 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2018

    Washroom pipe

    He fixed it in a timely manner and ensured that there was no more leaking . His work was very neat and clean and professional. He did a great job and I will be more than happy to recommend him to my family and friends.

    Answer from pro:

    Thank you Juliet for an honest feedback about our plumber service. It is rewarding to hear that our service was excellent and are a happy customer. Thanks for choosing Drain Rescue!

    Reply created 12 Apr 2018