Drain Rescue Plumbers

Rating: 4.5 out of 5

Drain Rescue Plumbers reviews (769)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2018

    Fixed leaking connection

    I found out on the Friday evening before our open house that the home inspector detected water in our wall. I knew right away that it was our outside water connection because it was know to leak if left on. I called Drain Rescue Plumbers on Saturday morning and they sent someone there that evening. The whole job was done and our problem fixed within an hour or two. I’m greatful to have found them as they were quick, reliable and professional start to finish.

    Answer from pro:

    Thanks for the kind words, dear customer! Glad to hear that the problem was solved before a potential incident could cause immense damage to your home. Thanks for choosing Drain Rescue Plumbers; we do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

    Reply created 17 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2018

    Repair a leaking faucet

    Our bathtub faucet started leaking. We called Drain Rescue Plumbers. They came promptly and found we needed a new cartridge. Brian went directly to the supplier and picked it up. Unfortunately, the supplier gave him the wrong cartridge. At no additional expense, they went back a secured the correct cartridge. He was very friendly and courteous at all times. I would certainly use Drain Rescue Plumbers again.

    Answer from pro:

    Thanks dear customer. We are very appreciative of the review. Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue Plumbers; we do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

    Reply created 17 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2018

    not for now thanks

    good service and information thanks waiting for the corporation to finish the job .will give the video to the superintendent and explain is the pipeline need to be work to keep my drain flow working good

    Answer from pro:

    Thanks Cesar. We are very appreciative of the review. Thank you for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue for your plumbing/drain needs!

    Reply created 9 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2018

    Toilet overflow, Shower drain overflow

    The workman knew his stuff. He was prompt even early, and very friendly. Cost was very high, but i understand this as it was a last minute, day of request, especially after the ice storm and all flooding in our area

    Answer from pro:

    Thanks for your review, Rob! Glad to hear that the problem was solved before a potential incident could cause immense damage to your home.

    Reply created 9 May 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 3 May 2018

    Drain plugged

    For everyone else's reference, they charge a $285 flat fee for drain snaking. I have no idea if this is competitive or not because basically none of the plumbers in Toronto post prices on their website for obvious reasons. The service itself was good in every other way.

    Answer from pro:

    Thank you for your feedback about our services. It is very rewarding to know that you were so satisfied with the service; glad we could be of assistance. Regards reference about pricing: we do not charge by the hour, we charge by the job, all our plumbers are applying charges based on a price book as Every problem is different, especially if it comes to drain and plumbing system in a house.

    Reply created 9 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2018

    back water valve install

    Very professional company - all communications throughout the process are cataloged so ongoing interactions are efficient and expectations are met. The crew worked really hard, and my property was left the same condition as prior to the work.

    Answer from pro:

    Thank you Gerald for taking the time to share this feedback with us. It is nice to know that our efforts were well received and left you a very satisfied customer. Thanks for choosing Drain Rescue Plumbers; we do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

    Reply created 9 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2018

    Water heater

    Repaired leak in pipe from water heated. Same day service very professional and knowledgable of product

    Answer from pro:

    Thanks Edward. We are very grateful for the review. It is nice to know you were so satisfied with the service. Thanks for choosing Drain Rescue, we look forward to being the plumbing and drain service providers you will rely on.

    Reply created 3 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2018

    Happy Happy Happt

    They came. They snaked. They conquered. An effective and efficient rescue. Your service man was great and charges for service was good Am very pleased with your secvice Thank You Gus

    Answer from pro:

    Thank you dear customer. It was a pleasure to read your review to learn just how happy you were with Drain Rescue service. It is rewarding to know that our efforts to make customer service top priority were well received by you. Thanks again for choosing Drain Rescue, we do look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 2 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2018

    Leaking kitchen sink

    Plumber was professional and worked in a timely matter. Very friendly service and was very easy to set up appointment.

    Answer from pro:

    Thanks dear customer. We do appreciate your review and thank you for taking the time to share your experience here with others. It is a good feeling to know that we could be of assistance in a timely manner that suited your needs. Thanks for choosing Drain Rescue. We do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

    Reply created 2 May 2018
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 26 Apr 2018

    Laundry room. Move faucets

    The faucets were too low for washer to fit in. He had to move them up. Wry expensive for wok done.

    Answer from pro:

    Thanks Russell to share your experience with others about our services. It is a good feeling to know that we could be of assistance in a timely manner that suited your needs. Regards expense for a jobs provided by us, we do not charge by the hour and our technicians are relying on a price book which is very comparable to other companies on a market. Thanks for choosing Drain Rescue for your plumbing issues.

    Reply created 27 Apr 2018
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