Drain Rescue Plumbers reviews (769)

We had an issue with a toilet overflow and needed immediate attention. Drain Rescue showed up within an hour, fixed the problem and gave excellent advice . Two days later Isaac installed a new toilet, quickly and efficiently. He gave excellent advice and was very professional - leaving the bathroom in a very clean, and orderly state. Excellent work!

Replaced taps for laundry and video snaked the sewer drain. Work was professional and no problems after. Highly recommended.

We contacted drain rescue for a second opinion. The gentleman Matt that came out was precise and explained the problem in full detail. He also outlined just what the job would entail and that is exactly what took place. The work crews were professional and did an excellent job. My property inside and out looks clean and tidy, you would be surprised that this extensive work was done in just 2 days. Thank you drain rescue for your professionalism and hard working crew.

DRAIN RESCUE PLUMBERS DID SUCH A GOOD JOB FOR A REASONABLE PRICE.HIGHLY COMMENDABLE WORK!

I had a sewer backup and called the Drain Rescue. I had the problem a year earlier (previous Spring) and I had called another company to come and clear the routes and the problem was fixed for the year. When the plumber came to my house, I was quoted 375$ for a camera examination of the problem and for the blockage to be cleared. The plumber needed to remove the toilet to access the plumbing and then showed me the route blockage with the camera. He did not, however, clear the drain and instead only poked a small hole through with his camera he also said that the 'main trap' was underneath my floor. He then replaced the toilet. He told me that I could only use very minimal plumbing until a piece of pipe underneath the floor (where he thought the main trap was) was replaced so it should be done immediately and that if I signed off on him to do the work, then he would refund the clear/examination fee. He then told me that a valve was too old on the toilet he had removed and it was now leaking so it could not be used and he turned the water off on the toilet. He said he would only fix it if he was coming back to do the larger job (which he also insinuated could turn into an even larger job upon examination). These pressure tactics were enough to raise my suspicion so I researched local companies (which I should have done initially) and had two additional plumber assess the situation. Both plumbers agreed that there was no way that there was a 'main trap' underneath the house and that it is definitely possible to clear the roots from the pipe (the Drain rescue plumber said it was impossible because of the size of the access). Not wanting to pay for another camera and wanting to have the problem solved for good, I hired another company to come and replace the piece of pipe. They were able to predict what the plumbing was like (prior to digging it up) and were kind and informed. They looked at the toilet valve and saw that all that it needed to stop leaking was to be turned with a wrench (it took them two seconds). They also said that the pipe could have easily been cleared instead of replaced and I should have been presented with this option as well. I believe the above facts speak for themselves so I don't think I need to tell you my own opinion about the company. While I waited for another company to come do the job ( incidentally companies recommended were overbooked because of recent flooding) I could not do laundry or dishes or properly use the toilet because the toilet was not actually cleared. I called to talk to the manager twice and left messages and they were not returned. Plumbing problems are inherently stressful - in this case the problem was made much more so because of the above.

Called this company to have a backwater valve installed. Phil came out the next day and provided an estimate and break down of work. I agreed and the workers showed up two days later to start. The where prompt, polite and and left the site clean when finished. Had to wait till the next day for the inspector to come before back filling. This was the only downside as the inspector was really late but drain rescue cant be blamed for city guys. Phil did show up and snaked and did point out some issues and cracks in clay pipes and provided an estimate of 17000.00 to repair and gave us time to think it over. Called back later ans declines as it was not in the budget...there was no pushy sales man tactics as stated by others. They totally understand. The site was left clean and all works well

Called on Wednesday afternoon May 3rd. Requested Blair Seaton. They complied with my request for next day service. I had met Blair on the previous toilet leak problem and found him outstanding both as a plumber, person and human being. Very pleased with everything! He very quickly put the quote together for multiple changes and then shopped what was decided and had the complete job finished in less than four hours. I would not hesitate to call for his services on my next upgrade!

Blair was friendly, efficient and timely. He gave us many options at various price points with a thorough description of each one. He worked thoroughly but quickly. We will look forward to requesting Blair for future maintenance checks in our home. Thank you!

Blair replaced my leaky faucets & attended to the leaky hose pipe we've put up with for years. He worked efficiently and explained his procedures to me A big thank-you also for arriving so promptly.

Original Sump pump in my house failed. Called Drain Rescue on a Friday, and they were willing to send someone the next day (Blair Seaton). Came early - and replaced the sump pump...a little expensive, but work was done in 2-3 hours, and I wanted it completed quickly. Had a back-up pump put back as well, but installed incorrectly. I called the company back a few days later and Mr Seaton came back later that week and reset the back up pump and now works perfectly. Overall, am satisfied with service, willing to answer my calls and addressed my concerns. I would recommend