Drain Rescue Plumbers

Rating: 4.5 out of 5

Drain Rescue Plumbers reviews (769)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2015

    Spa

    Very pleased with the service of the technician and how everything was explained in detail, as well as the promptness of the service and competency during the job. Well done Denys, and thank you Drain Rescue

    Answer from pro:

    Thanks, Barb! We do appreciate your review and thank you for taking the time to share your experience here with others. It is a good feeling to know that we could be of assistance in a timely manner that suited your needs. Thanks for choosing Drain Rescue. We do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.

    Reply created 22 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2015

    We had frozen pipes and needed them rescued before they burst

    Great and efficient service! Terry was here super fast and resolved the problem in short order. We were very relieved! I would recommend Drain Rescue plumbers to my friends and neighbours in emergency plumbing needs. Thank you!

    Answer from pro:

    Thanks, Christine. We are grateful for the review. Thank you for choosing Drain Rescue. It is very rewarding to know that you were so satisfied with the service; glad we could be of assistance. We do look forward to being the plumbing and drain service providers you will consider relying on.

    Reply created 7 Apr 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 6 Apr 2015

    Plugged kitchen drain

    The first contact with this company is Linda on phone she is very, very nice and very informative regarding scheduling appointment times a followed up to confirm technician was his way. The technician was also polite and did his work very efficiently. Good job by all.

    Answer from pro:

    Thanks Paul for sharing your positive experience with our technician Terry and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Terry has done just that! Thank you for choosing Drain Rescue!

    Reply created 7 Apr 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 5 Apr 2015

    Plugged kitchen drain

    The first contact with this company is Linda on phone she is very, very nice and very informative regarding scheduling appointment times a followed up to confirm technician was his way. The technician was also polite and did his work very efficiently. Good job by all.

    Answer from pro:

    Thanks for the kind words, Paul! I'm happy to hear about your positive experience and will make sure that the individuals involved with your issue know as well!

    Reply created 23 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2015

    sewage back up in the basement

    Denys arrived within the hour and was very pleasant. He did a complete inspection and found out what the problem was and also where it was. He explained everything he was doing and also gave me an estimate for different solutions prior to starting the work. Very satisfied.

    Answer from pro:

    Hello Kathy and thank you for sharing your positive experience with Drain Rescue and our technician Denys. We are happy to hear that you received the excellent service that you deserve and that Drain Rescue is always striving for. We would gladly appreciate any recommendations for plumbing/drain services! Thank you for choosing Drain Rescue!

    Reply created 2 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Mar 2015

    unplug washroom sink drain

    The technician from Drain Rescue was great , friendly , knew what exactly needed to be done didn't waist any time very happy with the individual and his level of skill and honesty. Would use again and highly recommend the company

    Answer from pro:

    Thanks, Mike! We are very grateful for the review. It is nice to know you were so satisfied with the service. Thanks for choosing Drain Rescue, we look forward to being the plumbing and drain service providers you will rely on.

    Reply created 23 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Mar 2015

    drain inspection and drain cleaning

    Denys the plumber came promptly at the time he said he would, examined our drain and quoted us the price. He did his job efficiently, professionally and courteously! He gave us some vital information regarding our drain and was extremely knowledgeable and polite. Without hesitation would recommend Drain Rescue and Denys!

    Answer from pro:

    Thanks, Nancy! We are grateful for the review. Thank you for choosing Drain Rescue. It is very rewarding to know that you were so satisfied with the service; glad we could be of assistance. We do look forward to being the plumbing and drain service providers you will consider relying on.

    Reply created 5 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Feb 2015

    Repair/replacement of burst pipe in the ceiling

    Great work done by Terry(your guy on the job).Never had any problem explaining to me what was the problem and the repair was done in less than 30minutes. Way to go. Nicknamed him Terry the Rescuer. Thank you guys.

    Answer from pro:

    Thanks Bradford for sharing your positive experience with our technician Terry and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Terry has done just that! Thank you for choosing Drain Rescue!

    Reply created 3 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Feb 2015

    Plugged drain

    The service technician was on time, polite, and provided excellent service. He explained the situation well and provided tips on how to prevent similar things from happening in the future. The service was very reasonably priced, and I was very satisfied overall and would not hesitate to recommend the service to others.

    Answer from pro:

    Hello Marta and thank you for sharing your positive experience with Drain Rescue and our technician Dwayne. We are happy to hear that you received the excellent service that you deserve and that Drain Rescue is always striving for. We would gladly appreciate any recommendations for plumbing/drain services! Thank you for choosing Drain Rescue!

    Reply created 19 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Feb 2015

    Service call - sewer backed up.

    MANY MANY thanks to Dwayne - fantastic customer service. Dwayne was the rep who literally came to our "drain rescue" a few years ago, and was again here today braving the insane cold. While I don't envy Dwayne having to work in those conditions, I am VERY glad that it was Dwayne who was able to come by today. Also, great customer service on the phone too...Melissa I think. You guys really do 'get' customer service.

    Answer from pro:

    Thanks Jordan and Nathalie, We are grateful for the review. Thank you for choosing Drain Rescue. It is very rewarding to know that you were so satisfied with the service; glad we could be of assistance. We do look forward to being the plumbing and drain service providers you will consider relying on.

    Reply created 17 Feb 2015