Drain Rescue Plumbers

Rating: 4.5 out of 5

Drain Rescue Plumbers reviews (769)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2011

    Fast Service

    We had excavate a 12 feet section of the drain in the basement and replace it with new PVC, re-cement the whole entire floor and have a camera inspection done for us. I was expecting this job to be a long process and never it done. However, the team at Drain Rescue proceeded with the work, they had done a superb job and my wife and I were very happy with their work. They organized their team very well, great knowledge not like any past experiences I have had. They were also very friendly and gave us all the information we needed to know.

    Answer from pro:

    Thanks Samir for taking the time to share your experience with our company. It is rewarding to us knowing that our customers are completely happy with the work that was done. We will pass on your praise to the Drain Rescue team. We look forward to servicing all your drain and plumbing needs in the future. Thank you for making Drain Rescue your drain & plumbing company.

    Reply created 15 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2011

    Clogged Drain

    My family were staying at our house while they were in town visiting. All of our plumbing was backing up. It was a nightmare! I called Drain Rescue and they sent Paul out. He showed up on time and had a very pleasant demeanour and excellent knowledge. He cleared our drains and even left some enzymes so we can keep it clear ourselves. Thanks Paul!

    Answer from pro:

    We want to thank you Martina for taking the time to share your experience with our company. It is rewarding to us knowing our customers are completely satisfied with the work that was done. We will be sure to pass on to Paul how happy you are. Thank you for making Drain Rescue your drain and plumbing company.

    Reply created 15 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2011

    Water pump

    We had a water pump outside our offise building that stopped working. I had called a few companies and was told they don't deal with this problem. I called Drain Rescue and the lady told me that the best way to determine whether it was something that they could fix for us was to send someone out. They send out Terry who took the time to assess the problem and talk to me about solutions. It ended up that Terry came beck and replaced the pump for us. As a company ourselves we seen the customer service and workmanship that we offer our customers that was offered to us. We will definitely pass on the name of Drain Rescue. Patricia - Newmarket

    Answer from pro:

    We want to thank you Patricia for taking the time to share your experience with Drain Rescue. It is rewarding to us knowing our customers are completely satisfied with the work was done for them. We will pass on your praise to Terry. We look forward to servicing all your plumbing and drain needs in the furture. Thank you for making Drain Rescue your drain and plumbing company.

    Reply created 16 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2011

    Fixing a clogged bathtub and sink

    Drain Rescue sent me Shane Rumohr who was smart and personable and best of all, fixed my problem. I had had other plumbers try to fix the problem but he very quickly assessed my problem and was in and out without incident. The receptionist was also very helpful. I recommend this honest plumber to anyone.

    Answer from pro:

    Thank you Louise for the great review. We will be sure to pass on to Shane how happy you are with the work that he did for you. Thank you for choosing Drain Rescue as your drain and plumbing company.

    Reply created 15 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2011

    Plumbing issue

    Just a short note to thank Drain Rescue for the excellent work they did in my bathroom. both my sink and tub were clogged.Their plumber came at our scheduled time. He explained to me what needed to be done and how much it was going to cost. The cost was very reasonable. He made sure that he cleaned up my bathroom when he left. Thumbs up to Drain Rescue.

    Answer from pro:

    Thank you Daria for the great review. It was our pleasure to help you with your plumbing needs. Thank you for choosing Drain Rescue.

    Reply created 16 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2011

    Bathroom Faucet

    I wanted to install a new bathroom faucet so I called a few plumbing companies. Drain Rescue came and quoted me a price for work to be done. Sean came to my home. He installed the new faucet for me. While doing that he found that I did not have emergency shut off valve. He suggested that I have them installed and why I should have them. Awesome job Sean and Drain Rescue.

    Answer from pro:

    We want to thank you William for taking the time to share your experience with our company. It's great knowing that our customer's are completely satisfied with our services. We will pass your praise on to Sean and the Drain Rescue Team. Thank you for choosing Drain Rescue as your drain and plumbing company.

    Reply created 16 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2011

    Leaking Kitchen Faucet

    I went through the phone book and called a few different companies to get prices. When I called Drain Rescue the lady I spoke to asked m somequestions about th problem that I was having. I told her that my kitchen faucet was leaking. I asked how much it was going to cost to fix it. She explained to me that she couldn't price it over the phone. When I told her that other companies would price it over the pone she told me that she couldn't price something that they couldn't see and it could be a number of different problems. I then thought that, that make alot of sense. They sent Terry to my home about an hour later. He found the probem, what he needed to do to fix it and how much it was going to cost. He was very patient with me not knowing anything about plumbing. He was very polite and cleaned up after himself better than before he had starte. I would definately recommend Drain Rescue.

    Answer from pro:

    Thank you Joyce for taking the time to write about our company. It's rewarding to us knowing that our customers are completely satisifed with the work that was done. We look forward to servicing any plumbing and drain problems you have in the future. Thank you for choosing Drain Rescue.

    Reply created 26 May 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2011

    Toilet tank parts not working

    Thinking that I could fix my toilet myself, I went and bought the parts. When I tried to install them, I only made matters worse. I called Drain Rescue. They asked me when I would like someone out to my home. I told the woman that if I could get someone out that eveining it would be great. They sent a Wayne to my home. When Wayne looked at the toilet he told me that I couldnt fix the problem because I had bought the wrong parts. I asked when he could do the work he said right now if you like, I have the parts in my truck. In no time he had y toilet fixed. Great Job Wayne and Drain Rescue

    Answer from pro:

    Thanks Jim for the great review. It was our pleasure to come our and service your plumbing needs. We look forward to servicing your plumbing and drain needs in the future. Thank you for choosing Drain Rescue.

    Reply created 26 May 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2011

    Plumbing issue

    We had just bought our first condo and wanted to change some of the faucets. We called several companies to come out and give us a quote. Drain Rescue was the third company that we had out. After considering all the estimates we had decided to go with Drain Rescue. The gentleman that came out took the time to assess and explain the best faucets at reasonable prices knowing we just bought the condo. When we explained that we wanted to buy the faucets he said that was no problem and that when we had them to call his office and they would set up another appointment for him to come out and install them for us when it was convenient for us. He returned to commence the work and when the job was completed you would never know that we had a plumber working in our home. He then took the time to do a free home inspection of the other plumbing. We will definitely be calling them again for any plumbing issues that we have. Wonderful work.

    Answer from pro:

    We want to thank you for taking the time to share your experience with our company. It is rewarding to us knowing our customers are completely satified witht he work that was done. We look forward to servicing all your drain and plumbing needs in the future. Thank you for choosing Drain Rescue as your drain and plumbing company.

    Reply created 26 May 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2011

    Clogged Toilet

    Having two small children in the house wonders never cease to amaze me. When the upstairs toilet became clogged my first thought was the kids flushed something down it. I tried to plunge it myself but that just didn’t seem to work so I went online and typed in plumbers and found Drain Rescue. The lady that I spoke to asked me a few questions and the one that caught my attention was if I had another toilet in the house. She wanted to make sure that we had access to one having small kids in the house. Then she booked an appointment for a plumber to come to my home. The plumber removed the toilet and the ball that my son had flushed down the toilet. He replaced my toilet and cleaned the work area after himself. He even had patience with my son and all the questions he was asking. Thank you and great job. Emmy and Matt

    Answer from pro:

    Matt, thank you for your great review. It's rewarding knowing our customers are completely happy with the work that our plumbers have done for them. We look forward to servicing all your drain and plumbing needs in the future. Thank you for making Drain Rescue your drain and plumbing company.

    Reply created 26 May 2011