Drain Works Plumbing reviews (1699)

Review from Darryl, Ajax
Rating: 5 out of 5
Review left on 25 Nov 2025
Unclog drain and sewage pipes: Drain slow or clogged; Sink / basin
Lou was great! Extremely thorough and provided salient advice on future actions. I would recommend Lou to anybody looking.
Answer from pro:
Thanks Darryl for this 5-star review! We’re happy to hear that Lou provided thorough service and helpful guidance. We appreciate your recommendation and are glad you chose DrainWorks Plumbing. If you ever need us again, we’re here to help!
Reply created 16 Dec 2025
Review from HomeStars user from Toronto
Rating: 5 out of 5
Review left on 20 Nov 2025
Repair toilet or toilet flush: Flush not working
Great job! Showed up on time, clearly explained what needed to be done, and got to work right away. Great service!
Answer from pro:
Thanks for the 5-star review! We’re glad to hear everything went smoothly, from arriving on time to clearly explaining the repair and getting the job done efficiently. We truly appreciate the positive feedback and thank you for choosing DrainWorks Plumbing!
Reply created 16 Dec 2025
Review from Rand, Toronto
Rating: 4 out of 5
Review left on 15 Nov 2025
Install or replace water supply and drainage: Repair faulty plumbin...
Job was completed quickly (same day) and professionally. I would have preferred less non repairable damage be done to the rear of the cabinets, i.e., using the same route of the old pipes, but it was a difficult space to work with so I won't complain too much. I am happy that it was done well (to code) in the same day.
Answer from pro:
**Thanks Rand** Thanks for taking the time to share your experience with us. We’re glad to hear that the work was completed quickly, professionally, and to code for you the same day. We always aim to minimize disruption wherever possible, and we appreciate your understanding given the tight working space. Your feedback is truly valuable, and we’re pleased that you’re happy with the final result. If you ever need anything in the future, we’re always here to help. Thank you for choosing DrainWorks Plumbing.
Reply created 20 Nov 2025
Review from Rebecca, North York
Rating: 4 out of 5
Review left on 25 Oct 2025
Install or repair bathroom fixtures: Replacement, Removal; Sink
The job was done really well. We needed it urgently. They called at 5.30 evening before, and someone came at 9 a.m. and assessed the issue, gave a good price and finished the job at 12. Will use them again.
Answer from pro:
**Thanks Rebecca** We appreciate your review and thank you for taking the time to share your positive plumbing service experience; it means so much to us. It is rewarding to know that you were happy and that we have gained your trust to use us again in the future, and we hope to earn that final fifth star next time. Thanks for choosing DrainWorks Plumbing!
Reply created 27 Oct 2025
Review from j b, Scarborough
Rating: 5 out of 5
Review left on 25 Oct 2025
Unclog drain and sewage pipes: Sewer smells in the house; Sewage pipe
Answer from pro:
**Thanks Joan** We are very grateful for your 5 star review and happy to know you were satisfied with our drain replacement services. Thank you so much for taking the time to share this feedback. We look forward to hearing from you should you need any drain or plumbing service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 27 Oct 2025
Review from Liesa, Scarborough
Rating: 5 out of 5
Review left on 17 Oct 2025
Install or replace garbage disposal: Install a new garbage disposal...
Excellent job, very happy to with the results. Would highly recommend and will be using again. JP was very helpful, and responsive. Chris did an incredible job. Thank you DrainWorks
Answer from pro:
**Thanks Liesa** We’re so happy to hear about your experience and thank you for taking the time to share it! We strive to be our best and It is so rewarding to know that you were happy with J-P and |Chris's services from start to finish. Your kind words and recommendation mean so much to us. We truly appreciate your trust and look forward to helping you again whenever you need us. Thank you for choosing DrainWorks Plumbing!
Reply created 17 Oct 2025
Review from HomeStars user from Toronto
Rating: 5 out of 5
Review left on 9 Oct 2025
Unclog drain and sewage pipes: Drain slow or clogged; Bath / shower
On time, job well done.
Answer from pro:
**Thanks** We are very grateful for your 5 star review and thank you for taking the time to share your experience regarding your clogged drain clearing. We are thrilled to know that you were happy with our drain service and we look forward to hearing from you if you require expert plumbing service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 16 Oct 2025
Review from Barb, North York
Rating: 5 out of 5
Review left on 24 Sep 2025
Install or repair faucets: Install faucets; 2 faucets
They came the same day I booked the job and completed the work within the hour.
Answer from pro:
**Hi Barb. Thank you so much for sharing your review. It was our pleasure to be able to provide the plumbing service you needed when you needed it. We strive to provide the best plumbing experience from start to finish and we're so happy to have your 5 star acknowledgment of our efforts. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 1 Oct 2025
Review from Steph, Brampton
Rating: 5 out of 5
Review left on 24 Sep 2025
Stop leakage: Unknown problem
I woke up to a leak coming through the ceiling in the dining room. They were able to send somebody out in less than 2hrs, quickly addressing the problem and got to work cutting away at the drywall in ceiling. Very professional and informed me that wax flange on toilet was damaged causing the leakage. They were done the job in less than 3 hrs and updated me every step of the way, even gave me suggestion on what plumbing equipment is best moving forward. Very happy with the job.
Answer from pro:
**Thanks Steph** We appreciate your review and thank you for taking the time to share your experience. It is rewarding to know we could address your ceiling leak quickly and effectively to your satisfaction. Thank you for choosing and trusting in DrainWorks Plumbing, it means the world to us. We are here for you should you need plumbing or drain service again in the future.
Reply created 24 Sep 2025
Review from Edward Paradise , Scarborough
Rating: 5 out of 5
Review left on 22 Sep 2025
Repair toilet or toilet flush: Flush not working
Armando and Josh did a fantastic job for us. Being seniors we’ve had bad experiences in past regarding home repairs, couldn’t ask for a more professional, respectful couple of guys. We thank you so much for your assistance. We’ve booked again for another job this week. Thank you.
Answer from pro:
**Thanks Edward** We truly value your feedback and thank you for sharing the details of your plumbing service experience here for all to see. Customer service is the bedrock of DrainWorks Plumbing; we value and respect all our customers and treat their homes as if our own. It is so rewarding to have our efforts acknowledged by you. Thank you for choosing and trusting in DrainWorks Plumbing! We are here should you need any assistance again in the future.
Reply created 24 Sep 2025