Fiber Protection Services Inc.

Rating: 5 out of 5

Fiber Protection Services Inc. reviews (187)

  • Review from renamills
    Rating: 5 out of 5
    Review left on 26 Feb 2018

    Stain protection, rug cleaning and customer service

    They came into my apartment on time. They took their time. They seemed to care about their work. They were very polite. I did not have to leave my apt. The workman were really good with my dog.

    Answer from pro:

    Thank you very much, Rena for this strong testimonial . You have been a valued customer for many years, and we hope to have your patronage for many years to come.

    Reply created 28 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Feb 2018

    Protection of Sectional

    Professional service and great product. We had our sectional sofa protected to prevent spills and stains. It has been great even with a toddler running around with drinks and an infant drooling. I would recommend this to anyone with children and for high traffic areas.

    Answer from pro:

    Thank you for saying so. We try hard to exceed expectations. We know the challenge a toddler running with a juice box can present. It is our pleasure to be of help to your family. Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jan 2018

    Protection for fabric on dining room chairs

    Paul was very effective. Calls were returned promptly and and requests were handled effectively. He explained the product and the process in simple, easily understood terms. When asked about other furniture, he was honest, not hesitating to say if he felt it was not justifiable (the rug) economically. He knows the product and is extremely client focused.

    Answer from pro:

    Thank you for this strong review, Wilf. We are always customer service focused at Fiber Protection Services. It was a pleasure talking to you, and your wife about the company, and our services. We hope to service your household needs for years to come.

    Reply created 31 Jan 2018
  • Review from Home Improvement People
    Rating: 5 out of 5
    Review left on 18 Jan 2018

    Not normal!

    It is literally not normal. We had a purple smoothie bomb dropped by one of our children and multiple other episodes that I thought was literally impossible to remove the stains. But they got It done. Like new! Please trust me and trust fiber protect. It's worth every penny! Daniel and Yitty

    Answer from pro:

    Admittedly the purple smoothie bomb was a challenge. It was our pleasure to remove it for you. We look forward to being of service to you for many years to come. Jeff Wasser Fiber Protection Services Inc https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jan 2018

    Fiber Protection

    Paul sprayed four chairs and a carpet to protect from staining. He is easy to deal with and professional.

    Answer from pro:

    Customer service will always be of paramount important at FiberProtection Services. Our client's' satisfaction, has been, and will remain our primary goal.

    Reply created 21 Jan 2018
  • Review from Scott Wicks
    Rating: 5 out of 5
    Review left on 28 Dec 2017

    New couch protected from inevitable disasters!

    When purchasing our new (very expensive) couch, we had inquired as to fabric/stain protection options. Paul came very highly recommended so we gave him a call. Paul was very friendly and took the time explain their service, the protection offered, and after care available with Fiber Protection Services. We scheduled our appointment immediately. Paul arrived on time and ready to get everything done. He was quick and efficient, and took the time explain how to deal with any spills and left us with a cleaning kit so that we are ready to deal with any stains or spills when they happen. The service, communication and work was performed to the highest standard, and would recommend Paul & Fiber Protection Services without hesitation.

    Answer from pro:

    We look forward to looking after your family's Protection & Cleaning requirements for years to come. Thank you for giving us the opportunity to earn your business, Scott.

    Reply created 28 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Dec 2017

    New house

    This company did a fantastic job protecting our new carpets and furniture as soon as it all arrived at our new house. I was given an appointment within a couple of days after I called and the team came back several times as new items were delivered. I've also had a carpet and a couch cleaned and they look beautiful now! They did all of this within a very short period of time so that I would be ready to host our family over the holidays. Many thanks to Paul, Steven and the team!

    Answer from pro:

    You're very welcome, Nadine. Thank you for these kind words...it was our pleasure to Protect, and Clean your beautiful home furnishings. We will continue to provide you, and your family with the highest level of Customer Service. We strive to have you as a client for many years to come.

    Reply created 28 Dec 2017
  • Review from diane s
    Rating: 5 out of 5
    Review left on 26 Dec 2017

    Carpet stain

    Fibre protect was able to get a coffee stain out of my brand new rug. They also fibre protected my couch and 2 carpets and gave me a stain kit. Very professional and very reliable. Service was great. I highly recommend them.

    Answer from pro:

    It was our pleasure to remove that coffee stain from your beautiful new Rug. Thank you, Diane for this strong review...we hope to have you as a client for many years to come.

    Reply created 28 Dec 2017
  • Review from Customer of Fiber Protection Services Inc.
    Rating: 5 out of 5
    Review left on 30 Nov 2017

    Couch protection

    Exceptional customer service experience. As they say, things will happen, it's how you deal with them that counts. An unpredictable sprayer malfunction forced a late reschedule of the appointment to treat our new couch. Paul couldn't have dealt with it in a more professional manner. He was in constant communication, allowing us to reschedule according to our timeline, making sure our small Jon was a priority and personally ensuring the job was done right. I will definitely choose Fiber Protection Services for any similar work in the future.

    Answer from pro:

    Thank you Michelle for this very strong review. It will continue to be our number priority to provide exceptional customer service. We hope to have you, and your beautiful family as clients for many years to come.

    Reply created 1 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2017

    Protection for dining room chairs

    Paul was great! He was very passionate and knowledgeable about the product he used. I would definitely recommend him to my family and friends.

    Answer from pro:

    Thank you very much for the compliment, Lisa. It was a pleasure to protect your beautiful new furnishings. We look forward to looking after you, and your family's household needs for years to come.

    Reply created 23 Nov 2017