Fiber Protection Services Inc.

Rating: 5 out of 5

Fiber Protection Services Inc. reviews (187)

  • Review from Customer of Fiber Protection Services Inc.
    Rating: 5 out of 5
    Review left on 3 Jun 2018

    Protecting new sectional

    Paul was fast to respond, took time to explain services, was flexible in scheduling appointment, and professional in delivering the services. No surprises! Could not have been a more pleasant experience.

    Answer from pro:

    Thank you. We try hard to meet expectations. We are hopeful this is the beginning of a long and satisfying time of working together. Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2018

    Banana silk area rug protection

    The work was on time, very informative, and Paul was amazing to work with. I felt like I was in good hands and will invite him back as we add more items to the house. I’m skeptical of reviews that seem too perfect but now I can see why they are rated so strongly.

    Answer from pro:

    We always try to exceed expectations. We look forward to a long and ongoing association with you and your family. Thank you for you kind words. It was a privilege to be of service. Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 8 Jul 2019
  • Review from Bianca
    Rating: 5 out of 5
    Review left on 28 May 2018

    Stain protection - sofas and chairs

    I used the company to protect our brand new furniture for our living and family rooms. This included two light coloured pieces. The personal service was outstanding. This was our first experience with the company and Paul attended with the technicians to explain the process and ensure the application went smoothly. He was available by telephone, text and email whenever we had questions. All in all, a pleasure to work with him and we are now ready to entertain!

    Answer from pro:

    It was a pleasure to be of service to you and your family. We look forward to working with you for years to come. Thank you. Fabric Protection Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 9 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2018

    Quality work with excellent customer service

    Paul is very customer service oriented, He spent lots of time explaining the materials and the process used to protect our dining room chairs. He delivered on all promises, and is the essence of trust-worthiness, He stands behind his work, and the quality of the materials he uses. The actual protection process went quite quickly, and we have no doubt that it will achieve our goal of protecting the fabrics. Paul is friendly, easy to deal with, and we won't hesitate recommending him.

    Answer from pro:

    We will work extremely hard to service all your household furnishing maintenance needs. We will aspire to have you, and your wife as. clients for many years to come.

    Reply created 24 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2018

    Furniture protection and household cleaning products

    We needed to get all of our furniture protected against spills etc as we had a newborn on the way, and just moved into a new home with tonnes of brand new furniture. These guys were quick, dropped by the house to give us an estimate, and then came back a week later to do the work. Our furniture is in great shape, the product works, and best of all, its not toxic. Same goes for their awesome household cleaning products. The customer service was imperccable.

    Answer from pro:

    Thank you, Fariah. Of course we will be there for you, and your family's needs for many years to come. Congratulations on your new arrival!

    Reply created 18 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2018

    Sofa protection

    Paul was very professional and explained all parts of the process. He thoroughly explained how to maintain the life of our sofa and answered all of my questions with patience. I will definitely recommend him to my friends.

    Answer from pro:

    Jason. It was a pleasure to be of service. We look forward to meeting your needs as they develop. Thank you for your kind words. Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2018

    I called to get 2 different jobs done. The first was to protect an expensive new new sofa and rug .

    The first of 2 different jobs was the protection of new furniture which was completed quickly with a full explanation and expectation and what to do if we had any minor spills. We were staying at a neighbours’ while our house was being renovated and our large dog urinated on their new couch. (Unisisl for our dog but he was in a stange place) I called Paul ASAP and he had a professional spot clean. it the the next day. It looks like new! Whew !!! I’d definitely recommend Fibre Protect. Excellent results.

    Answer from pro:

    Thank you for your kind words. It is not unheard of for good dogs to have accidents in strange places. We were pleased to be able to save your neighbours sofa. If you need us in the future, we are there for you. Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 8 Jul 2019
  • Review from Charisma Carinci
    Rating: 5 out of 5
    Review left on 10 Apr 2018

    New home

    I chose this company because of the great reviews they had. We have just moved into our new home and had a lot of furniture and rugs to protect against our toddler. Paul and his team cleaned and protected a few rugs we brought to our new and protected all of our new furniture (family room sofas and kitchen chairs as well as bar stools) I have to say I was sceptical about their product and service. I have been pleasantly surprised! Amazing customer service and great protection against our little monster. This is a company I will recommend to anyone.

    Answer from pro:

    Thanks you for this great review! Your new home is beautiful, and we will continue to be there for you, and your family when ANY mishaps occur.

    Reply created 10 Apr 2018
  • Review from nazafarin kochakpour
    Rating: 5 out of 5
    Review left on 27 Mar 2018

    Furniture Fiber Protection

    I got these Italian furnitures, with delicate and very bright fabric. Talked to a couple of doffrrrnt companies to inquire about protecting them with stain resisting sprays, something that is effective but not toxic as I have young children. Paul was the one that was very honest and thorough explaining everything. He has an outstanding customize service. His fees might seem a bit high at the beginning but considering the service he provided for us, I had to pay much more of I had gone anywhere else. I am glad I chose him and would highly recommend you call him if you want high quality service and honest person.

    Answer from pro:

    Thank you for this strong review, Naz. You have very high quality furniture that requires the most effective Stain Protection. We are higher priced than our competition, but our Protection works better, and last longer than ANY other Protection on the market. We look forward to having you, and your family as clients for many years to come:-)

    Reply created 28 Mar 2018
  • Review from Leslie Frazer
    Rating: 5 out of 5
    Review left on 27 Feb 2018

    I had all of my area rugs and new furniture protected.

    I have young children and it was important to me to protect our furniture and carpets against the inevitable spills. Paul and his team were friendly and the service provided was quick and efficient. In addition, when I contact Paul for an additional job (new carpet) he is able to accommodate my request very quickly. Thanks so much!

    Answer from pro:

    Thank you for this fabulous review. We hope to be of service to you and your family for many years to come.

    Reply created 7 Mar 2018
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