Fieldstone Windows & Doors Ltd

Rating: 4.7 out of 5

Fieldstone Windows & Doors Ltd reviews (113)

  • Review from Leslie Coates
    Rating: 5 out of 5
    Review left on 26 Jun 2019

    Sunroom Renovation

    We are repeat customers. We returned to Fieldstone to provide us with windows for a glass enclosed sunroom. The planning and pre-installation was exemplary. The product was excellent and the installation was meticulous. Highly recommended.

    Answer from pro:

    Hello Leslie, We are so glad to hear that you are happy with everything. Thank you for the kind words.

    Reply created 2 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2019

    New Living room and kitchen windows

    This is the second time that we have dealt with Rose and Monika @ Fieldstone (the first time was for a new front door and side entrance window). In this last instance we had new dining room and kitchen windows installed. Their quote was competitive and the installation work was very good with the installer also ensuring that the site was cleaned up after the work had been completed. Rose and Monika are very easy to deal with and we are very happy with the results! Thanks again Fieldstone for a great job! TobyS.

    Answer from pro:

    Hello Toby, thank you for your kind words. It was a pleasure working with you and helping you with your home improvement needs. It is great to hear that you are happy with our product and service. Fieldstone Windows

    Reply created 30 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2019

    Two Exterior Doors

    This was my 2nd project with Fieldstone. The first was in 2009 and was a full replacement of windows and doors which were all fantastic. After a recent move to Hamilton, I checked to see if they would come out to install a new front and side door which was no problem. The doors have been installed and they are beautiful. The workmanship of the trim is perfect. It has been a pleasure to work with Ken, Rose, Monika and the install team.

    Answer from pro:

    Hello Ann, Thank you for your valuable and fantastic feedback. We are so pleased that we you have such a great experience with us and that we were able to help you again with your 2 doors in your new home. We wish you all the best and we are here if you need anything else. Fieldstone Windows

    Reply created 28 Mar 2019
  • Review from srmecca Robertson
    Rating: 5 out of 5
    Review left on 22 Jan 2019

    Window installation

    We had a wonderful experience with Fieldstone windows from the beginning to the end. Rose was friendly and warm, she has a talent in customer service. Oleg installed our windows with his assistant and they were both very considerate and tidy workers. Even though it must have been cold to work through Oleg stayed until the job was done properly right down to custom fitting the mill work on the inside of the windows. Thank you Fieldstone !

    Answer from pro:

    We are so very happy to hear about your wonderful experience. Thank you for all the kind words. Enjoy your new windows :-)

    Reply created 28 Jan 2019
  • Review from Customer of Fieldstone Windows & Doors Ltd
    Rating: 5 out of 5
    Review left on 27 Nov 2018

    Installation of Patio Doors and Windows

    Fieldstone Windows & Doors was a real pleasure to work with. Monika was very patient and understanding with our delays and always available to help. Upon installation, Fieldstone even returned on a Saturday to complete the work. I would certainly recommend them for any window or patio door installation.

    Answer from pro:

    Thank you for your kind remarks.

    Reply created 25 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2018

    Updated windows

    I hired Fieldstone windows to replace the last of the original windows in our house. We did an extensive addition 2 years ago and used Strassburger windows. Love them! When we were ready to change out the rest of the house windows, we chose Fieldstone. We were able to match exactly the new part of the house and the end result is great. The install that Fieldstone did was superior to the one that our contractor did. All of the windows are very smooth to operate. The installers were very friendly as well as knowledgable.

    Answer from pro:

    Dear Diane, Thank you for the kind words. We are very happy to hear everything was top notch and you are happy with the product and service you received. Enjoy your beautiful windows. Thank you Fieldstone

    Reply created 16 Nov 2018
  • Review from Customer of Fieldstone Windows & Doors Ltd
    Rating: 0 out of 5
    Review left on 4 Oct 2018

    Screens that dont fit

    I put 9 new windows in my house fieldstone windows . I had trouble with my screens They bulged out and bugs come in. For years I kept phoning. Now they want nearly 200 (, 100 for each screen ) Delay so now I have to pay

    Answer from pro:

    Hello Marylynn, I am sorry for your frustration. We installed your windows about 5 years ago and have no record of your complaint until this year. The manufacturers warranty is only for the 1st year on insect screens. I can ask for special consideration on your behalf. If we are able to provide your with the 2 screens - you would need to come and pick them up at our warehouse. Please call me on my cell and we can work out the details. Ken Simpson Owner Fieldstone Windows 416-688-4093

    Reply created 11 Oct 2018
  • Review from Paula Biondi
    Rating: 5 out of 5
    Review left on 19 Sep 2018

    Replacement Windows

    I had my main floor windows and sliding door replaced by Fieldstone Windows & Doors Ltd and am extremely satisfied with both the product and service that I received. Rose, Monika and Ken were all very friendly, professional and honest from the start and they all did a wonderful job setting expectations and meeting deadlines. The installers, Gevorg and Nikita, were courteous and diligent. Combined, this team made the overall process a very pleasurable and satisfying one. Lastly, my windows exude quality and beauty! I would highly recommend Fieldstone Windows & Doors Ltd.

    Answer from pro:

    Hello Paula, We are very thankful for your kind words and amazing feedback. We love that you are happy with the service and the product. We are here for you if you need anything else. Enjoy your beautiful windows and patio door. Thank you. Fieldstone Team.

    Reply created 20 Sep 2018
  • Review from Steve
    Rating: 5 out of 5
    Review left on 18 Sep 2018

    Beyond My Expectations

    The owner Ken came out to do the final measurements. Fantastic guy, very patient with all my questions and help guide me through the decisions. The window quality is AMAZING! Installation was efficient and clean. I back on to a GO Train track. We used to hear the train at all hours. Now... almost silent! Many thanks to Ken (owner) Monica (in the office) and Ted my fantastic installer. I would defiantly recommend Fieldstone windows to everyone.

    Answer from pro:

    Hello Steve, Thank you very much for the kind words and great review. We are very happy that we have exceeded your expectation and made you and your family more comfortable in your home. Enjoy the new windows. Have a wonderful day. Thank you Fieldstone Team

    Reply created 18 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2018

    Tilt & Open window

    The team at Fieldstone came and measured the opening and recommended the best style and quality of window for the space. They expertly installed the window and it looks great! We are so pleased with the result and would highly recommend Fieldstone to anyone looking for a quality product and expert service! Thank You!

    Answer from pro:

    Thank you for your wonderful review. We value every customer and make sure we give the best service possible. We pride ourselves in great customer service and quality workmanship. We hope you and your family will enjoy your new window for many years. Kindest regards, Fieldstone Team

    Reply created 18 Sep 2018