After approximately 10 years of service, I needed Fieldstone Windows to come back to repair a problem that had developed in the connecting area of the deck and bay window. I spoke to the manager Ken and requested his assistance. He replied right away and came to view the problem, then arranged for their installer to totally re-clad the window. This man did an excellent job, and the bay window should now be no problem. Well done, Fieldstone! All the people I talked with in their office and management were VERY pleasant and helpful. I totally recommend them!