Hickory Dickory Decks

Rating: 4.9 out of 5

Hickory Dickory Decks reviews (500)

Review from HomeOwner
Rating: 0 out of 5
Review left on 14 Jun 2015
New deck
We had a terrible experience with Hickory Dickory Decks. Contractors would show up one day and then we would not see them for days or a week. Very poor communication. 2 week timeframe turned into a 3 month project. Poor quality workmanship. Would never Recommend them.
Answer from pro:
Hello Eileen, Thank you for taking the time to write your review about Hickory Dickory Decks. We are extremely sorry to hear about your negative experience with your deck, as we take customer service very seriously. We remember your project and the issues we had with the carpenter assigned to build your deck. In the end we corrected our mistakes that were made and that particular carpenter is no longer working for us. Again, we apologise for your experience and if there is anything we can do for you at this time please let us know. Hickory Dickory Decks Management
Reply created 15 Apr 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Jun 2015
Backyard Deck/Oasis
I wish I could include a before and after photo in this review, because you would see first hand the amazing transformation that took place in our backyard, thanks to Hickory Dickory Decks. Hopefully the 'after' photos shows you what a great job was done. Not only did the end product exceeded my expectations, the service and professionalism was top notch. I highly recommend Hickory DIckory Decks to anyone looking to put in a deck!
Answer from pro:
Thanks Michelle, I'm glad you are enjoying the deck so much! It really completes your backyard oasis with the pool and stonework. Take care, Geoff
Reply created 11 Jun 2015
Review from Linda West
Rating: 5 out of 5
Review left on 30 May 2015
deck
Many thanks for Bob Robertson, of Hickory Dickory Decks, for taking our vision of the dream deck and designing and leading the project from start to finish, on time and on budget. To his crew of Richard and Evan - We were impressed with your tireless energy, expert workmanship, and commitment to satisfy the customer. You built us a deck that we are proud of, and we are blown away with the results!
Answer from pro:
Thank you to you and Peter, Linda, for starting our year off in your lovely back yard. The seating area and Pergolla you wanted were a great choice and the Veka decking will look terrific until we are all old and grey. The guys miss Peter's bottomless coffee pot. Thanks again, Bob
Reply created 16 Jul 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 May 2015
New deck
When we decided to replace our old cedar deck with composite, we looked at several options. HDD offered not only the widest choices, but also the best service. From the very first, all our questions were answered, all our options explained and all our concerns addressed. The build itself was seamless. We were so impressed, not only with the diligence of the team, but also with their attention to detail. Every cut and corner was done right and the finished product is beautiful. So excited to have a deck we know we can enjoy for decades to come. I'd highly recommend HDD to anyone considering composite; they're a great choice.
Review from HomeOwner
Rating: 4 out of 5
Review left on 19 May 2015
deck
Steve Hall was knowledgeable and completely redesigned our deck. Easy to work with and gave us many options that would work within our budget. Workers were professional, efficient and punctual. Amazing experience and we're thrilled with the final product. Update: 1 year later there are several stains on the composite which have been difficult to remove. Steve Hall tried to come out and clean them for a price, but the result was less than satisfactory. I felt like he should have warned me that a lower level composite will stain easily and permanently. I would have been happier with a wood deck.
Review from HomeOwner
Rating: 5 out of 5
Review left on 19 May 2015
deck
Steve Hall was incredibly helpful and able to work with our budget and requests. We told him what we wanted and he designed an amazing deck. Workers were professional, efficient and punctual. The final product is amazing.
Answer from pro:
Hi Eric, Thanks again for your business and taking the time to write your review. Take care! Geoff
Reply created 20 Oct 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 May 2015
New Deck
Kevin Beamer and his team did a fabulous job on our now very beautiful deck. He helped us with the design, spent a lot of energy on the construction so that it would hold up our new glass roof. Not only was the end result amazing it was a good experience throughout the project. The whole team worked very hard to deliver a job well done. Appreciated.
Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Mar 2015
Deck
From start to finish we were very impressed with Hickory Dickory Decks. First off, we met with Geoff Aucoin who was punctual, knowledgeable, helpful and thorough. We had a lot of questions about different materials, permits, and designs and Geoff took the time to explain everything thoroughly. He came to meet with us numerous times as our ideas evolved, and was always punctual and patient with our planning. With Geoff's help, we planned out our dream deck. This deck was then made a reality by Fred and Adam. They were professional, extremely skilled and worked efficiently. They showed up every morning on time and were always pleasant and polite. They were flexible with a few details we changed along the way and truly passionate about building us an awesome deck. We couldn't have been more happy with the service and quality of work from start to finish.
Review from HomeOwner
Rating: 5 out of 5
Review left on 19 Dec 2014
Deck extension
We hired HDD to build an extension to our cedar deck that was originally build by HDD about 11 years ago. We enjoyed working with Geoff Aucoin on the design and he was very attentive and professional in all our dealings with him. Fred constructed a beautiful deck for us, with great attention to detail and he demonstrated fine workmanship. We could not be more pleased with the project. Thank you Geoff and Fred for a building us a great deck.deck!
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Dec 2014
New deck
Geoff, Erick and the team are a pleasure to work with! I started planning the deck in March with Geoff. He asked the right questions and listened to what I needed. Geoff came up with a design that worked well. Decided to go with a composite deck with a pergola as the cost was reasonable and being the lazy person that I am, I really wanted something relatively low-maintenance that would last. Erick started the work right within the promised time window, and worked until the job was done and cleaned up properly. After the main deck was completed, I called Geoff back to add a set of stairs for the deck. Can't be any happier! Highly recommended.