Juffs Roofing Ltd reviews (98)

I have upgraded my review to a 9, despite some initial bumps in the road. Juffs has been professional and courteous to a tee. I really appreciate their friendliness and quick response to every issue we had. Thanks!

We called in Juff's based on their reviews on homestars. They came out and gave us a quote for replacement of the front of our roof. They did an excellent job - we know this because shortly after we sold our home and had three home inspections, all of which looked at the roof. They accomodated our short deadlines and fit us in despite bad weather and a sale deadline. I called to complain about them forgetting a small patch on the side that I assumed was covered by the cost and they sent someone back the next day to fix it. All of their employees were courteous and professional. They swept up the yard afterwards and even took care not to get debris on my flowerbed - which i appreciated. They did have to call me to include work that wasnt covered in the original quote but it a was reasonable additional cost and in the end we were happy with the job they did.

Juff's Roofing just replaced my roof 1 week ago. I was very impressed with everything; professionalism, knowledge, quality of products, qality of work, tming, phone calls to keep me abreast of what was going on. This Company is top notch. They are honest and they made me feel very comfortable. You get what you pay for folks, highly recommend this company and it is worth every cent.

Much like others reviewers, I found Juffs on Homestars. I was actually very impressed with all the companies I found on this site. I chose to go with Juffs because I felt most comfortable that they had done the most through job reviewing my situation. Shay is outstanding! The site crew was prompt clean and did a great job, as noted by all my neighbours. Shane and his crew were done the entire roof ahead of time and even managed to do something I think is borderline unheard of, they came in under the quote by about 10%! I would also like to point out that one concern I did have was corrected right away by Shane who spent an extra three hours himself touching up the concern which I felt was above and beyond what I was expecting.

The house is a 90-year old semi and I had waited too long to get the roof replaced. It had several layers of old shingles and was leaking in two places (at least two places I knew about.) I called Juffs and their rep, Shay, made an appointment very quickly. He went on the roof and took several photos to show me the damage and what was required. He explained the process in detail, showed an extensive portfolio of comparable jobs, and the detailed contract that Juffs uses. He provided various shingle samples, explained what products would be used and all the steps involved. As we were getting into mid-Fall, there were some reasonable delays in the start date given how roofers requires the cooperation of the weather but Susan in the office was great about updates on the start date. Getting this new roof was an extensive job which took 4.5 days. Half the house has a flat roof which was more difficult to repair, new attic vents were installed, all the old wet insulation was removed and new insulation blown in, and new eaves installed. Once the work started, Chris and his crew of four guys were all very professional and helpful in all ways, answered all my questions and kept everything cleaned up each day. Since the job ran into Thanksgiving weekend and the guys had to return on the following Tuesday, they arranged to have the dumpster which was parked in the driveway, removed for the weekend and returned after the holiday. A few days after the job was finished, a severe windstorm blew off one of the downpipes and the guys returned within a day to repair it. I recommend this company.

I recently had the front, shingled part of my roof replaced by Juff's roofing. I found them on Homestars and was impressed by the good reviews. Although I had a bit of trouble shceduling to get an estimator over to my house, when I finally did, I was impressed with the knowledge and professional Neil brought. Unlike many other quotes we got, Juff's Roofing acutally GOT ON THE ROOF. (Hard to believe, but many didn't). They took pictures and came up with a plan for venting our old attic. The price was good, not the cheapest, but I would never hire the cheapest company. The installers were very fast, very clean and very courteous. We had a very belligerent neighbour who screamed at them for putting some shingles in the shared laneway between our houses (she screams at everybody) and I was impressed that the lead installer remained calm and managed to diffuse the situation. They cleaned up their mess and according to a separate company that I hired to do my siding, "they did a really good job". The price ended up being slightly more than quoted because they found two more layers of shingles on the roof (which were not visible from the sides) - including some of the original cedar shake. All in all, a very good roof installed by a very good company.

Skylights can be a very nice addition to any home. But when they leak they can become your worst nightmare. Our house has several skylights. As a result of a defunct DIY roof repair about 5 years ago our skylight problem had worsened. The time had come to take action so I started to research roofing contractors. Having used Homestars.com for other services I went to them again for this project. We chose Juffs Roofing based on the number of positive reviews from other satisfied customers. The job started out as a replacement of 4 skylights, and removal of another. We anticipated there would be some additional costs due to water damage from the leaking skylights. This job evolved into a larger scale renovation project. This was NOT because they were trying to up sell us – rather it was their attention to detail and commitment to completing the job as if it were their own home. The Juffs crew showed us the extent of the damage and thoroughly explained our options. Trust me: these guys know their stuff. A wealth of knowledge combined with many years of experience. Everyone we spoke with during the job was very professional, compassionate, courteous, and pleasant to deal with. After living though the uncertainty and headaches every time it rained we now have peace of mind. A very special thanks to Steve, Bob, Phil, Shane, and the rest of the crew. I will happily recommend anyone I know to your company for their roof repair needs. Best regards, Chris

Juffs Roofing put a new roof on for us, and we were very pleased with the high level of quality provided and the speed in which the work that was completed. The only issue we had was that there was additional work that needed to be completed as part of the job, that had not been completed in our estimate. This is part was due to the fact that the roof they were taking off had some bodges that they had to fix in addition, and this is not something they could have foreseen, but also that the initial sales guy had not done a through job of estimating the work in the beginning. Everything was resolved and we would use them again and would recommend them too.

We hired Juff's to replace our roof which had multiple leeks throughout the house. They were extremely professional and descriptive about what needed to be done to solve the problem and took the time to explain what was causing the problems, and then provided a detailed recommendation of the products they supply and why they believe in them. Once we decided to go forward with Juff's they scheduled us in and they started on time. The workers were very professional and explained a lot to us as the progressed through the job - essentially we received a status update each morning. The foreman in particular was a great guy to work with and went above and beyond the call the duty (he replaced rotted wood that was not part of the roof installation but something they discovered when they were working on the roof) to ensure we had a quality product. Overall,I would highly recommend them as their product and their service, including the responsiveness of the staff, was great.

Everyone was very helpful and accomodating. Shay was an absolute pleasure to work with, answering all of our questions completely, and patiently. The entire work crew were courteous, hard working, and fast. We would definately recommend Juff's to anyone. Thanks Shay