Milani Plumbing, Heating & Air Conditioning

Rating: 4.5 out of 5

Milani Plumbing, Heating & Air Conditioning reviews (993)

  • Review from Sandra Rodriguez
    Rating: 5 out of 5
    Review left on 19 Nov 2017

    boiler replacement with poly b pipes

    I would like to personally thank and recognize Adrian and his assistant on a job very well done just this past week. I talked to the competitors, got different quotes and was requiring financing to go ahead with a pricey boiler replacement job. I spoke to Alim in sales and I'd like to mention that he assisted me beyond what was required to ensure my job was set up, financed and executed with ease. He always called me back, emailed and followed up anything that we spoke about. He really made the difference on getting the job going. After it was set up, Adrian and his assistant were professional, clean and didn't quit until this tedious job was done. They arrived on time, made sure my place was clean and protected it with the correct equiptment. They didn't cut any corners and I feel like they really did a fantastic job. Would recommend Milani and its trusted reputation for a job well done in every way possible. Thanks !

    Answer from pro:

    Hi Sandra, thank you for the kind words about your experience with Milani! We are glad to see that Aleem and Adrian were able to solve your problem efficiently. We look forward to working with you again in the future on any plumbing, drainage or heating needs you may have.

    Reply created 21 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2017

    bathroom toilet

    The water kept running in the toilet, we contacted Milani Plumbing was told they would be there that day. Within an hour, he came one hour later fixed. Mohammed was so nice polite, I would highly recommend him.

    Answer from pro:

    Margaret, thank you for the thoughtful comment! We always love to hear when our customers are happy, and will be sure to pass on the kind words to Mohammed.

    Reply created 21 Nov 2017
  • Review from Customer of Milani Plumbing, Heating & Air Conditioning
    Rating: 4 out of 5
    Review left on 6 Nov 2017

    Harry S

    The technician, Fareed, was polite, friendly and competent. He described the problem and our options - repair or replace. He recommended we replace our old furnace (a 12-year old medium efficiency). We rate him 5 stars. The scheduling, however, was very poor. Our furnace stopped working on Friday morning and we were promised service between 12.00 and 3.00 pm Saturday. After two frustrating calls to the dispatcher, the technician arrived at about 5.40 pm. The excuse was that the freezing weather had caused a customer back-up. Hmmm ... 3 stars.
  • Review from Customer of Milani Plumbing, Heating & Air Conditioning
    Rating: 5 out of 5
    Review left on 6 Nov 2017

    Poly B pipe replacement

    after years of ongoing leaks from my Poly B water pipes had work quoted that ranged up to $15,000 to replace all my water pipes- Milani came in and within two weeks of my accepting their much cheaper quote had everything complete and tidy with in 4 days. Jeremy and Sandro were great and kept me constantly informed of the progress -

    Answer from pro:

    Hi there, we are so glad to hear that Jeremy and Sandro were able to solve the issue quickly and efficiently. Our technicians spend classroom time in our technical training center every week to make sure they are well prepared when they get to your home. We will be sure to pass on your kind words to the technicians, and look forward to helping you with any plumbing, drainage or heating needs you may have in the future!

    Reply created 21 Nov 2017
  • Review from Customer of Milani Plumbing, Heating & Air Conditioning
    Rating: 5 out of 5
    Review left on 2 Nov 2017

    Furnace annual matinance

    Jay D was very professional and polite did a great job with giving our furnace its annual matinance . We have use Milani in the past and are very happy with the service
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Nov 2017

    hot water tank replacement

    called in the morning, they were able to come out in the afternoon. very professional, and friendly. Mohammad was able to explain things and talk me through the process. I wouldn't hesitate to use them again
  • Review from Mike B Berthiaume
    Rating: 5 out of 5
    Review left on 30 Oct 2017

    Thorough and Honest

    We had Milani come in to do a safety inspection on our gas furnace. We called several places before we decided on Milani. Some were a bit cheaper but as this was a safety issue we felt in this case cheapest was not necessarily going to be the best option. We had a list of all the things we wanted them to do (based on recommendation by Fortis BC) and they covered it all. They were thorough, honest, friendly and offered some helpful recommendations. We have no hesitation in calling them again in the future.
  • Review from Customer of Milani Plumbing, Heating & Air Conditioning
    Rating: 5 out of 5
    Review left on 13 Oct 2017

    Boiler

    One of the zones for our radiant hot water heating wasn't working well. A technician came in and changed the valve for us. He listened to me explain the problem then offered a solution. He also let me know that there were alternatives if this didn't work. He was courteous, quick and efficient.
  • Review from Mirjam Mai
    Rating: 5 out of 5
    Review left on 12 Oct 2017

    Furnace tune up

    This is the first time we have worked with Milani and we are very satisfied. Scheduling the appointment was easy and the technician arrived on time. He was friendly and knowledgeable and addressed a few other safety issues. No pushy sales tactic.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 4 Oct 2017

    Furnace Maintenance Call

    Paul Young is an excellent technician: thorough, timely, careful, courteous, knowledgeable, and helpful. He is my favourite technician and I have recommended him to others. He always cleans my burners and other parts of the furnace, checks, my vents to make sure they are clean and no gases emitting. Checks to gas leaks and gives me a full report. He also notes if any parts may need replacing in the future & puts that into my file. Milani also calls to give you an idea of just when the technician will be arriving, which is also helpful.