Tasco Appliances

Rating: 1.9 out of 5

Tasco Appliances reviews (264)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Oct 2009

    venthood

    we'd been looking for stainless steel chimney styled vent hood for a long time and found the one at Tasco * huge selection * excellent price Will definitely come back and make additional purchases.

    Answer from pro:

    Purchasing ventilation hoods can be harrowing but at Tasco we make it easy! Huge selection and and over a hundred years of sales experience combined make it a pleasant experience. Please do come back for your future purchase at Tasco!

    Reply created 20 Oct 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2009

    sub-zero fridge

    bought a fridge in thirty seconds. The staff was very friendly. There was a lot of products to choose from. The staff were knowledgeable and very helpful. it was awesome.

    Answer from pro:

    Fast and efficient is one of Tasco's unspoken mottos! We value your comments and hope you come back!

    Reply created 20 Oct 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2009

    new appliances

    non rushed well stocked and well knowledged staff..pricing is very good compared to the big 3 box stores, we saved over 1800 dollars by shopping there. delivery on some non stocked special order items was acceptable. great place too shop

    Answer from pro:

    This is so pleasing to hear that we were able to save you money on your appliance purchases. Thank you for purchasing at Tasco!

    Reply created 20 Oct 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2009

    Appliances

    We chose Tasco Appliances to purchase all our new appliances(all 5 of them)when we renovated our kitchen. Tasco provided us with the best price on the bulk purchase and the salesman was well-informed, reliable and punctual in faxing the exact appliance specification to our kitchen designer. There was no problem for Tasco to store our appliances in their warehouse until we were ready for delivery which was a seamless experience.

    Answer from pro:

    Tasco appreciates the time that you put forth in sending this review. Thank you. We glad that everything worked out well and that you had a fantastic experience.

    Reply created 20 Oct 2012
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 9 May 2009

    new oven repairs

    A kitchen accident resulted in a smashed glass oven panel. I was very disappointed by the lack of service we received at Tasco. We were told since it was not covered under our warranty, that they couldn't help us. I realized that we'd be on the hook for the cost but was surprised that they would not facilitate the repair for us. After repeated attempts to speak with a manager I finally gave up, and guess what, called Sears. The matter was dealt with immediately. Sorry but Tasco will not get any future business from us.

    Answer from pro:

    Thnak you for your comments. At the very least we as a company should have at least recommended an authorized technician or service center as we (unlike Sears) have technicians. We apologize for the inconvenience.

    Reply created 17 Nov 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2009

    Cooktop, hood and microwave

    It took us a while to figure out with which product we were going to replace our old over-sized built in cook-top. Greg was very helpful and patient with during our discussions, order changes and delays caused by an eventual minor renovation of our kitchen. We're still adjusting to the spontaneity of the heat produced by the new Electrolux induction cook-top but so far so good!

    Answer from pro:

    Good work Greg! If you have further questions or need advice please call Tasco Customer Service! 416 642 5600 or you can email at customerservice@tasco.net.

    Reply created 20 Oct 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 21 Mar 2009

    Kitchen appliances

    Tony made sure i saw the appliances that would suit my needs and made sure I got great value! he was personable and accommodating. the appliances are beautiful and my kitchen will be beautiful!

    Answer from pro:

    Tony has a keen eye when it comes to choosing appliances to fit into a beautiful kitchen! His Kitchen Design experience is top notch! Please visit again!

    Reply created 20 Oct 2012
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 1 Mar 2009

    kitchen apliance set

    Bought Dacor stove, dishwasher and Fridge brand new. Too many problems with dishwasher and Fridge encountered after delivery. Dishwasher was inoperable and the technician came to fix problems with it 3 times in the span of 4 months. Until now I continue to experience problems with the unit but chose not to deal with them anymore. Tasco refused to replace the unit even though it is obvious that it was defective. I came to the store so many times but i was always given the run around. My experience with the store and management after the purchase was terrible. Don't be fooled how nice they are when they try to sell you their product.

    Answer from pro:

    Our sales staff has no prior knowledge or statistics that an appliance is going to fail within a certain amount of time. To replace a defective appliance under manufacturer's warranty( which Tasco does not hold) a serice report must indicate that the appliance is not repairable to apply for a return authorization.

    Reply created 27 Oct 2012
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 28 Feb 2009

    Kitchen Appliances

    Ok price but very poor customer service afterward. We needed parts on our new fridge. It took 3 months to arrange them to supply the parts. I had to go talk to the GM to get my parts delivered. Go to [removed competotors name. ed]

    Answer from pro:

    Tasco is sorry that you went through that long wait. Sometimes if the parts are cosemtic it can take sometime, most parts distributors and manufacturer's don't stock cosmetic parts. We hope that you do come back and purchase again.

    Reply created 20 Oct 2012
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 11 Oct 2008

    Kitchen rebuild

    Great price but very poor customer service afterwards. we needed service on a fridge within the year and they wouldn't help us. I t took 30 days just to arrange a time for them to come in. When they got here, the repair guy was rude and didnt fix the issue Go to Sears

    Answer from pro:

    Hi Tracey, Depending on the repair and if its cosmetic (not certain your circumstance, its not clear from the description above) manufacturer's do have cosmetic reporting guidelines, functionally speaking is a different matter. We are sorry and hope you visit Tasco again for your future appliance needs.

    Reply created 27 Oct 2012
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