Superior Air Duct Cleaning

Rating: 5 out of 5

Superior Air Duct Cleaning reviews (152)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2014

    Air duct blown out in entire house

    After moving in we hired this company to blow our the air ducts, they arrived on time and hooked everything up, things went very smoothly, no mess, and they even did the central vac upon request. Thank you!!

    Answer from pro:

    Hi Bella, The punctuality of our staff is very important to us as we understand that people live very busy lives these days. I can confidently say that we make 99% of our appointments on time and the odd time we may not would be due to reasons beyond our control. Cleanliness in a home is a big concern of ours as we don't want to burden our customers with the task of having to clean up after us. The odd time we get any blow back the technicians are equipped with cleaning equipment to ensure we leave your home as we found it. Thanks for the feedback Bella..

    Reply created 25 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2014

    Air Duct Cleaning

    Tech's Mark & Jeff were awesome. Very informative, punctual, precise, polite. They explained the whole procedure and also informed us of additional options and completed the work in under 2 hours. Would recommend this outfit and will definitely use them again in the future. Well worth it!

    Answer from pro:

    Hi Laura, Im glad to hear that your appreciated some of the characteristics that we pride our staff of having. Above all else, making sure that our customers are well taken care of is of the greatest priority. IF you every need anything please do not hesitate to contact us. If we cant help you, we will certainly try and help you find someone that can. Thanks you very much for your review. Have a great day.

    Reply created 25 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Oct 2013

    Air duct cleaning-residential

    Tech's Helder & Jeff were awesome. Very informative, punctual, precise, polite and good at what they do. Would recommend this outfit and will probably use them again in the future. A few bucks more but well worth it.

    Answer from pro:

    Hi Jim, Thank you for your review. Its nice to know that our technicians are out there on the field performing at their best. It takes a certain type to succeed with our company and our lead technicians have been a large part of our success in this industry. Their commitment to excellence is evident in the long list of satisfied customers behind them. Thanks again for the review and we look forward to servicing you in the years to come.

    Reply created 25 Aug 2014
  • Review from Greg Crossley
    Rating: 5 out of 5
    Review left on 23 Sep 2013

    Duct and Dryer Vent Cleanout

    Luke and Josh arrived right on time, explained every step of the process, cleaned up after they finished and were out of the house in less than 2 hours. Totally satisfied, would definitely use them again.

    Answer from pro:

    Hi Greg, Thanks for taking some time to write a review on our service. I’m glad to hear that you appreciated some of the traits that we have built our business on. Our technicians are all trained using the same principles including punctuality, care for customer property and being efficient while performing the most thorough service possible. As always we greatly appreciate the feedback from customers such as you. Thanks again for the great review and have a great day.

    Reply created 23 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2013

    Duct Cleaning

    I was very tempted to go with a duct cleaning company that charges $79, but after watching Dateline's NBC warnings about choosing the best company & after speaking with Steve about Superiors Duct Cleaning Service; the answer was very clear to spend the extra money to ensure it was being cleaning right! Steve answered all of my questions (and I had many), plus had the technology to capture his teams work on camera of the vents to prove the inspection after service was impeccable. I would definitely recommend Superior ADC to my friends and family. The level of education, patience and quality time well spent with him and his team made this a memorable experience! I thank them royally! Cheers to your team for working so hard to improve the quality of our air! Many THANKS!

    Answer from pro:

    Hi Jennifer, Thank you for your review. It’s good to know that your appreciate quality in the service industry. Our company’s price is by no means expensive compared to other certified companies in our industry but it’s important to know that you cannot have it done right for $80. Through educations and reviews like yours the general public will learn how to avoid getting taken advantage of by the fly by night operations that plague our industry. Thanks again for the praise and I will make sure the technicians that were responsible for your service get to read your message as well. Have a wonderful day and enjoy the rest of your summer.

    Reply created 6 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2013

    Duct Cleaning

    I never write reviews online but after I got this service I thought WOW I have to share my experience!!!! Unbelievable service. From the moment I called in for a quote to the moment they left my house they provided me with outstanding service and professionalism. The technicians where extremely knowledgable and went out of their way to explain every detail. I would recommend Superior Air Duct Cleaning to all my family and friends. Haven't been this happy about hiring someone in a long time!!

    Answer from pro:

    Hi Ilona, It really is a great feeling to have someone write in the way you have. Especially if it is something that you do not normally do. When a service such as a duct cleaning can cause you to feel so motivated to share your experience it really must have been a great one. We always appreciate feedback and something like this is among the best we can get. The way that we have educated and trained our staff is clearly reflected in their onsite conducts. It is very important that we educate our customers on proper system maintenance and what to expect out of a professional service. This will ensure the system is properly maintained until we return and also allows our customers to understand the service so that are not taken advantage of by poorly operated companies in the future. I hope you take the time to share your experiences with your family and friends as well. A referral is the greatest compliment! Have a wonderful day and enjoy the summer as it creeps around the corner!! Thanks again!

    Reply created 13 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2013

    Dryer duct cleaning

    Dryer was non-functional due to lint buildup. Recieved prompt service. Clean and courteous. They even took the time to remove and then replace a screen in a basement window so they could run their equipment directly out from the laundry area rather than all the way through my house.

    Answer from pro:

    Hi Andrea, Cleaning the dryer exhaust is a service that is often neglected by homeowner and often only remembered when it’s causing a problem. As our second most popular service (next to duct cleaning of course) we are very well equipped to professionally clean even the most challenging of systems. Since this is a very routine process for our staff, they are always thinking of the most efficient ways to not only clean the line but to also do it in a way that minimizes the risk of damaging customer property or inconveniencing them in any way. We normally take care of the entire service from start to finish! Thank you for your time in sharing your experience and thoughts on our service. Have a great day and we hope to service you again in the near future.

    Reply created 13 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2013

    DUCT CLEANING

    Fantastic work. Friendly and knowledgeable. Thank you Helder, Nuno and Josh for all the advice and work. I have already mentioned Superior ADC to many others and I hope you gain business from it. Thank you

    Answer from pro:

    Hi Darryl, We greatly appreciate your feedback and even more any referrals that you may have passed along. There is no greater compliment then that! Reviews like yours are some of the reasons that keep our staff and management very proud to be a part of this company. Thanks you and please feel free to contact us if you have any questions or concerns in the future. Have a nice day and thanks again for the kind words!

    Reply created 13 May 2013
  • Review from George
    Rating: 5 out of 5
    Review left on 30 Jan 2013

    Air Duct Cleaning

    I was shopping for Air Duct Cleaning on the yellow page, and decided to choose Superior Air duct cleaning in mississauga expecting a good service since they are a certifies company, but in fact I had an amazging service starting from (a) the adminstration who was frank and with varity of choices, to (b) Technicians Helder & Luke who arrived on time, were efficient through out the process, very informative on all the cleaning stages with valuable advices and excelent costomer service. I would definatly choose this company for my next duct claning and strongly recommend them to others. Writing this review about them is the least i can do.

    Answer from pro:

    Hi George, As many reviews that we go through I still can’t help but feel like I am a part of a fantastic and growing service company. When I go through a review such as your It makes everything that we do in the background well worth it and makes us want to be even better. It’s not every day that a customer has such wonderful words to share on every part of their experience. We always print out these reviews and hand them out to the staff and although it may not mean much to you, it really makes us proud of what we do. Thanks again George for your time and your business. Have a great day and we are looking forward to seeing you in a few years.

    Reply created 13 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2013

    Duct and Chimney Cleaning

    Nuno and a helper came to our new house after being very prompt and informative in emails. He gave us a call the day of service and was running early and wanted to know if it was ok to come by. The did a very thorough job, our house had a few more vents that the standard, so there was a small charge for those. They cleaned up any debris, they sealed all the holes and added a optional scent to the vents. We will recommend them again and will use them again. Thanks.

    Answer from pro:

    Hi Clinton, Thank you so very much for your review. Many of our first time customers find our company online and use websites such as homestars to get an idea of the kind of operation they are dealing with. Since customers such as yourself take time out of their busy days to share their experience it helps in generating new leads for us. There aren’t any words that could describe how grateful we are as a staff for your efforts in promoting our company. Thanks again Clinton for sharing your experience and appreciating our hard work and commitment to customer satisfaction. Have a great day.

    Reply created 13 May 2013