Superior Air Duct Cleaning
Superior Air Duct Cleaning reviews (152)
Review from steve Review left on 13 Oct 2021Rating: 5 out of 5Jeff and Nestor ffrom Superior Air Duct Cleaning were very friendly and professional. Jeff was very patient answering all my questions and educated me with my dryer vent. They were very thorough with their work and really took time to make sure everything was done very well. I asked to put their sticker with contact info on my furnace because i will definitely call them again on my next air duct and dryer vent cleaning. Keep it up Superior Air Duct.Review from Darren Joblonkay Darren Joblonkay
Review left on 3 Sep 2021Rating: 5 out of 5Air Duct Cleaning
I recently booked air duct cleaning services through Superior and I can't recommend them enough. The onsite technician's were Heldr and Javier - they were quick and efficient and were more than happy to answer the various questions I had about the duct system, etc. as I just recently purchased this home. Heldr, the lead technician, went above and beyond during the service to ensure that the whole duct system was operating as it should. The past owners had neglected the ducts and some were completely disconnected, which Heldr remedied. He also walked me through how to access and change the filter on the furnace. We also happened to be having a new washer and dryer delivered today and the connection for the dryer was broken. Heldr stuck around for half-hour or so after the delivery to fix the connection and ensure that the dryer was hooked up correctly - saving me the time and headache of having to find another contractor. The teams knowledge and attention to detail is something I really appreciated and I will definitely be using their services again in the future. If you need air duct cleaning services, particularly in the Lakeview area, these are your guys.Review from Natalie Krawec Natalie Krawec
Review left on 5 Aug 2021Rating: 5 out of 5Amazing Service
Highly recommend them!! Their staff are very professional, organized, efficient and friendly. Appointment was set up quickly and they arrived on time, everything went very smoothly and were very thorough. They did an excellent job and provide quality service!! Lemon/thyme scent that comes through the vents at the end is the best part. Everything is clean & smells fresh!Review from Anu Narasimhan Anu Narasimhan
Review left on 1 Jun 2021Rating: 5 out of 5Amazing Service
One of our neighbours recommended Superior Air duct cleaning when we were looking for reliable duct cleaning services. They did a fantastic job cleaning and sanitizing the vents. We also got the dryer vent cleaned (the amount of lint accumulated in the vent was unbelievable). We have already recommended them to family and friends, if they are looking for duct cleaning services look no further.Review from HomeOwner HomeOwner
Review left on 5 Feb 2021Rating: 5 out of 5Great high quality service
Jeff and his associate cleaned the ducts of our home and our second property, which was fairly complicated and definitely in need of attention. They were prompt, polite, professional and very thorough! they took all the time need to do the job right. I highly recommend this company.Answer from pro:
Hi Aerie, We really appreciate you using our company to clean your multiple properties and its very rewarding to hear of your satisfaction. Thank you for taking the time to share your experience and we hope to see you again in the future. Let us know if there is anything else that we can do for you. Have an awsome day.
Reply created 12 Mar 2021Review from Monique Boyd Monique Boyd
Review left on 26 Jan 2021Rating: 5 out of 5Home Duct Cleaning
Our contractor suggested we use Superior Air Duct Cleaning and we were really glad we did. We recently purchased the house, and thought it was a good time to get the ducts cleaned. Javier and his crew were organized, efficient and did an excellent job. We were extremely pleased with their work. We did take their suggestion to purchase the all natural cleaner, that is put through the ducts at the end of the cleaning. We could smell the Oregano oil(I believe) and immediately the air was cleaner !!Answer from pro:
Hi Monique, Thank you so much for your review. We are delighted to hear that you are satisfied with us and we lived up to contractors referral. We receive many referrals from contractors and HVAC professionals because at some point most of them have seen us in action and understand we know what we are doing. We really appreciate you taking the time to write in about your experience and hope to see you again in the future. Have a great day and stay safe.
Reply created 27 Jan 2021Review from Tina Desrochers Tina Desrochers
Review left on 1 Dec 2020Rating: 5 out of 5air duct cleaning / chimney cleaning
We had Superior Air Duct Cleaning come in to clean our air ducts and sweep the chimney for the wood burning fireplace. The technician (I don't recall his name), was at our home on time (a huge plus). He was very personable and took the time to go through everything with us. He did an amazing job, including with the chimney. The area around the fireplace was completely clean when he was done (considering all the soot that comes down). I would not hesitate to recommend this company and am so impressed with the process from beginning to end. Thanks to all.Answer from pro:
Hi Tina, I just wanted to say thank you for your kind feedback on our service. Its really nice to know that you noticed the efforts put forth by our staff in the clean up portion of our work. Our policy puts great emphasis on care for our customers property so its reassuring to know our techs uphold that on field. Thank you again for your time in sharing your experience and I want to wish you and your family a safe and happy holiday season.
Reply created 16 Dec 2020Review from HomeOwner HomeOwner
Review left on 22 Oct 2020Rating: 5 out of 5Highly recommended - Air Duct cleaning
Steve help me book the service appt over the phone. Luke and his team came on time, very professional, friendly, honest and did an amazing job. And their rate is very reasonable comparing to the service they provide. Thank you team.Answer from pro:
Hi Kathy, Thank you very much for your 10 star review. It nice to know that people appreciate our service in comparison to our rates. Unfortunately our industry faces challenges with fair pricing due to the high amount of low rate solicitations through telemarking firms but its important to know that those rates always shoot up with hidden fees. We do our best to keep our pricing as low as we can afford to. We have been in this business for over 16 years now and within the certified industry we remain very competitively priced. Thanks again for your review and have a safe and happy holiday season. We look forward to servicing again in the future.
Reply created 16 Dec 2020Review from Ashley Monahan Ashley Monahan
Review left on 28 Aug 2020Rating: 5 out of 5Exceptional Service
After months of renovations in our home, the dust had settled and we needed to get our Ducts cleaned out. We have asthmatic children and so it was important to get this service done - especially before back to school germs are exposed. We called Superior Air Duct Cleaning and after speaking to me and understanding my sense of urgency at needing this service to be completed ASAP, Steve was able to offer immediate service. Our service tech, Helder, was incredible! He was friendly, informative, thorough and clean. The service was completed in less than 2 hrs, He even cleaned and vacuumed the work space he used. I am so pleased with this service. This will be our only company I use for air duct cleaning in the future.Answer from pro:
Hi Ashly, I wanted to take a minute to thank you for your feedback. Its really nice to hear about your positive experience, it keeps us motivated to continue doing what we do best. I am glad that we were able to respond quickly to your service during a time of year where lead times could be up to several weeks. We get the most satisfaction from what we do knowing that we could help make your home safer and more comfortable for you and your family. We wish you and your family a safe and happy holiday season and look forward to seeing you in future services.
Reply created 16 Dec 2020Review from Suzanne McKenzie Suzanne McKenzie
Review left on 12 Aug 2020Rating: 5 out of 5Duct Cleaning
We used Superior Air Duct Cleaning last month to clean our ducts after some renovation work. They came highly recommended through friends, and we were not disappointed. They came on time and did an excellent job. They're busy, which in my opinion is a good sign. The wait time was about 10 days, but well worth the wait. Would highly recommend and would definitely use them again ourselves. Thanks for the good work guys!Answer from pro:
Hi Susanne, Thank you for your review on our service. This year we really struggled to keep our lead time down but with our new COVID 19 protocol, there were times we we may have had close to 2 weeks wait. We have a core group of excellent staff and we do not over hire when we are busy and this allows us to maintain a firm grip on quality but sometimes causes longer wait times. We are blessed with customers like yourself and continue to work hard to provide you with exceptional service at competitive rates. I want to wish you and your family a safe and happy holiday season.
Reply created 16 Dec 2020