Superior Air Duct Cleaning
Superior Air Duct Cleaning
55152 reviews

All reviews (152)

  • Cameron Lore
    Rating: 5 out of 5
    Review left on 12 Jul 2020

    A+++ duct cleaning and sanitizing

    If you need your ducts cleaned and/or sanitized, Steve and Jeff are the guys you need to call. Complete professionals at a great rate. Although they were fully booked for a week and a half, Steve listened to my predicament and found a way to schedule and emergency service for my house in a couple days of calling them. Once on site, Jeff took the time to explain the process and get the job done thoroughly while also offering tips/hints at other things he noticed with my house that could be fixed/updated to keep it running clean and safe for years to come. Definitely will be hiring them again for future maintenance work.

    Answer from pro:

    Good day Cameron, Thank you so very much for your time in writing in your review. We always try our best to help our customers and I am glad to hear that we were able to squeeze you in sooner that our availability allowed. Jeff is a great technician and has been with our for about 12 years. He takes care of mainly the residential side of our company but with tremendous pride. Our job in your home goes beyond just providing a good service, we want to educate our clients. The more information we can pass along, the better off your home will be for years to come and that's a big part of what we do and how we get our customers to remember us. I hope that you and your family have a safe and happy holiday season and don't hesitate to contact us if there is anything else that I can do for you.
    Reply created 16 Dec 2020
  • Mahendra Shah
    Rating: 5 out of 5
    Review left on 9 Jul 2020

    Duct Cleaning

    Very accurate explanation of various aspects and work and cost estimates by owner/ manager Numo. Excellent service by Technician Jeff and Nestor. Arrived on time, explained the whole process and completed their work in the most efficient way. They don't try to sell any extra service or they don't scare you off with wrong information. Jeff checked our dryer and kitchen exhaust fan and outlets and explained us that they are in great shape no need to spend extra money. No surprises. When they claim they care for their customers, they are serious about it.

    Answer from pro:

    Hello Mehendra, Thank your for taking the time to share your honest feedback on our services. We try and be as transparent as possible when taking appointments. Its a reflection of the character of our company all that way from the owners to the technicians. We are honest about everything that we do and its nice to know that it is noticed. We really appreciate your business and are delighted to hear about your positive experience. Wishing you and your family a safe and happy holiday season.
    Reply created 16 Dec 2020
  • Mehrnoosh Ne
    Rating: 5 out of 5
    Review left on 25 May 2020

    Condo HVAC inspection and cleaning

    I leave in a condo so a couple of floors are being serviced every day. So I was very worried that my home will be contaminated with the COVID19 that might be transmitted through the service. However, I was surprised by the service. Helder and Lucke changed their shoe cover before entering my home. They had all the required PPE. They cleaned the HVAC super fast and sanitized everything they have touched before leaving. Superfast, super super clean, and very professional. I would definitely recommend them. I was super happy and satisfied with Heldrer and Lucke service. today. I haven't paid them directly this was part of scheduled HVAC service by the condo management so I don't know the actual cost. Aslo I have't paid for this service it was part of the condo annual service so I don't know about the cost.

    Answer from pro:

    Good morning Mehrnoosh, We appreciate your feedback on your corporation paid service. As a service company that performs large scale projects in not only high-rise but also commercial spaces, its important for us to be safe. We have a very strong COVID policy to help protect our staff and the residents of suites we enter. If a mutual effort to help everyone stay safe and limit the spread of the virus. I am glad to hear of your satisfaction and hope that you and your family have a safe and happy holiday season.
    Reply created 16 Dec 2020
  • Sheldon Williams
    Rating: 5 out of 5
    Review left on 14 Feb 2020

    What a great job!

    In a nutshell, Helder and his team came through and took time to thoroughly clean our ducts that have NOT been cleaned for 9 years. Not only dis they do an EXCEPTIONAL JOB, but they also took the time to educate my wife and I on filters to use, maintenance and details on recommended thermostats. I recommend Superior Air Ducts to anyone who appreciates quality and service.

    Answer from pro:

    Good day Sheldon, We very much appreciate your time and effort in sharing your experience and thoughts on our company. Helder has been a loyal part of our company for over 15 years, and like the rest of us, takes great pride in what he does everyday. He is very well educated in the HVAC industry and loves to help our customers in educating them in proper maintenance of their systems. Our commitment to customer satisfaction starts with transparency and through providing top quality service and education, we are able to stay on top of the industry as a leader. We appreciated your business Sheldon and please do not hesitate to contact us if there is anything else that we can do for you.
    Reply created 28 Feb 2020
  • HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2020

    Highly Recommended for Ducts / Vents Cleaned

    Nuno responded the same day I submitted my request via HomeStars. He answered all my questions and more. There are no hidden fees or additional sales pitches. I called to book the service the next morning at and Steve was very pleasant. He was able to book the service crew the same day. Timing was important for me as I’m moving into a newly purchased home. Steve explained the Whole process would take 1.5-2 hours (which it did). Steve also answered my questions about the Sanitization product used and reassured me it was all natural products. Service crew: Jeff and Patrick were exceptional. Jeff explained everything they were doing and also provided me with feedback on the status of the furnace and humidifier. The job was done seamlessly. Many thanks to the team! I will definitely highly recommend to others and will use Superior ADC again.

    Answer from pro:

    Hello, we really appreciate you taking the time to send in your review on your experience. When we read reviews like yours its very reassuring to know that everything we work so hard to do daily is noticed and appreciated by our loyal customers. We are now approaching our 16th year in business and have been able to grow our company through the same fundamental practices. Providing exceptional, honest customer service while carrying out our services to the best of our abilities, all the while making sure that we take great care of your property. Thank you again for sharing your review and we look forward to seeing you, your friends and family in the near future.
    Reply created 11 Feb 2020
  • Rob Zg
    Rating: 5 out of 5
    Review left on 15 Jan 2020

    Air Duct Cleaning and Humidifer install/repair

    We've use these guys for years even in our older home. Air duct cleaning and humidifier install in both homes. Last time our humidifier failed to work they came out and fixed it under warranty no questions asked. Will be getting our air ducts cleaned by them again this spring. Thanks for all the great services.

    Answer from pro:

    Hi Rob, Thank you so much for your review and for the continued business. As a service company we stand behind every product and service we sell and perform. We believe in taking care of our customers needs and not only at the point of sale but long after. We are very grateful for customers like you and we look forward to helping with your indoor air quality needs for years to come. Happy new year and we wish you and your family the best in 2020!!
    Reply created 16 Jan 2020
  • HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2019

    Duct work cleaning

    Nuno and their team were great. They came the next day. They are clean courteous, explained everything well, and they even put runners down. They did a great job including cleaning of the dryer hose which required them to crawl under my deck to get to the exterior vent and they sanitized our duct work. Just an awesome job, very happy, and will definitely use them again and recommend them to all.

    Answer from pro:

    Hi Angelo, Thank you for your review on our service. Its great to hear that you appreciated the hard work and dedication we have to ensuring a professional thorough service is carried out, even if sometimes that requires some dirt on the pants from crawling under a deck.. Wen we clean a dryer vent, or any other exhaust vent, it is very important to make sure that we access the exterior cap to make sure that it is clear of obstruction and in good working order. Even in unfavourable working conditions. We are glad to hear about your positive experience and would once again like to thank you for your time in writing your review. Wishing you and your family all the nest throughout the upcoming holiday season.
    Reply created 25 Nov 2019
  • HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2019

    Best Duct Cleaning Service

    I had Superior duct cleaning clean my ducts in my home and I was extremely happy with the professionalism and detail. My ducts and returns were so filthy the technician blew out the ducts four times. The technicians were very professional and courteous. I would recommend superior air duct cleaning to anyone looking to get their ducts cleaned properly and in a timely manner.

    Answer from pro:

    Hi Sly, Thank you very much for your review. I am glad to hear of your positive experience and I would like to thank you also for a referral that you send our way. I believe your brother in law has contact us for a duct cleaning and humidifier installation. Working hard and delivering services as advertised has allowed us to grow our company with referral business. We will make sure to deliver outstanding work to your family later this week. We appreciate your review and referral. Have a safe a and happy upcoming Holiday Season.
    Reply created 25 Nov 2019
  • Oliver
    Rating: 5 out of 5
    Review left on 24 Oct 2019

    Excellent

    Superior duct cleaning did a great job. I’m very satisfied with the whole process. Jeff and Patrick were kind and answered all my questions and concerns. I highly recommend getting your duct cleaning done with them.

    Answer from pro:

    Hi Oliver, Much appreciate your time in writing in with your review. Jeff and Patrick have been a great team and really work well together in performing may services we offer. They represent our firm with 100 percent of the pride and dedication that it has taken to build our company. I will make sure that they are aware of your review and it helps to stay motivated as we start into the more difficult months of the year for service. Hope the best for you and your family over the holiday season. Thank you for your review.
    Reply created 25 Nov 2019
  • steven
    Rating: 5 out of 5
    Review left on 24 Oct 2019

    Duct Cleaning in Brampton

    I've been ripped off by a Groupon Air Duct cleaning before, so I wanted to make sure I did my research and get a reputable company with great customer service and reviews. I was also weary of hidden costs (i.e. Furnace Cleaning, Sanitizing) that aren't always included in base rates. I called and emailed Superior Air Duct Cleaning and got an instant reply from Nuno - who laid out all the costs and what is included. He also told me about all potential upgrades and benefits. Very clear, and their pricing was very competitive. They just left my house - showed up right on time, the technicians (Helder and Nestor) were beyond nice and helpful, and passionate about their job. Customer service is above and beyond. They spent time to clean out our system really nice, sanitize it, and review everything afterwards, which was very detailed and helpful to get feedback on the system that most affects the health and well being of your house occupants. Can't recommend this company highly enough. I'm not one to always write reviews but I fully appreciate the company, the dedication, and pride of the employees. Steve

    Answer from pro:

    Hi Steve, We greatly appreciate your time in writing in about your experience with us. Its interesting that you mentioned your past experience with a groupon company because daily we give out estimates to potential customers that compare us to groupon deals. Companies operating on groupon or through telemarketing agencies are the worst investment for your home. Most of the time you end up paying more than a professional company would charge because of hidden fees and they will often leave your system in worst shape then if you didn't bring them in at all. A simply google review of those companies would certainly save many people a lot of head aches. I am glad to hear the you decided to hire our company and that we lived up to you expectations. As I have previously mentioned, we are very proud of what we do. Making sure we deliver a positive experience from scheduling, through the completion of every project is very important to us. We take great pride in what we do and are always trying to do it better. Over the years we constantly improve our system and equipment to make sure we deliver the best possible experience and cleaning results. Thank you so much for your review again. Have a safe a happy upcoming holiday season and we look forward to seeing you again in the future.
    Reply created 25 Nov 2019