Maple Air Inc

Rating: 4.8 out of 5

Maple Air Inc reviews (508)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2019

    Boiler servicing

    Hamid serviced my boiler, and gave me detailed report complete with photographs. He made sure that every part was working perfectly. I have piece of mind, and know that Maple Air will keep my boiler working efficiently during the winter season. Thank you Hamid, and Maple Air. Ann Sublett

    Answer from pro:

    Thank you Ann for your positive review on Maple Air heating and cooling. At Maple Air we do specialize in boiler installation, repairs and maintenance. We're happy your experience with our service technician has been positive and we look forward serving you in the future for all of your HVAC inquiries. Thank you and welcome to our Maple Air family! Customer Success Manager Maple Air Inc. heating-cooling-boiler-toronto

    Reply created 18 Dec 2019
  • Review from Jeffrey Fraser
    Rating: 5 out of 5
    Review left on 27 Nov 2019

    new humidifier

    Decided I needed a new humidifier so the furnace would not do all the work this winter. Called Maple Air and Hamid showed up. He was very efficient. He showed me what he accomplished, demonstrated my new machine and now I feel warm all over. A great job! Why did I wait so long to call Maple Air?

    Answer from pro:

    Hi Jeffrey, Thank you for your positive feedback on our humidifier installation. Humidifiers are a must accessory for all homes during cold Canadian winters. Not only it is good for health and furnitures in the home it is also beneficial for making the home feel warmer. Again we do appreciate the trust and business and we truly look forward serving you for years to come! Thank you, Customer Success Manager Maple Air Inc. heating-cooling-humidifier-vaughan

    Reply created 18 Dec 2019
  • Review from Frank Giordano
    Rating: 5 out of 5
    Review left on 25 Nov 2019

    Excellent and Reliable Service

    My furnace stopped working Friday, November 22nd. That same day, a Maple Air technician came to diagnose the issue. The furnace motor, still under warranty was ordered, and by Saturday afternoon the furnace was repaired and working properly. I've been using Maple Air for over 10 years for all my heating and AC needs. They are reliable, efficient, and very professional. I highly recommend their services. Frank G. -Toronto

    Answer from pro:

    Thank you Frank for your positive review on our furnace repair service. We do truly appreciate your loyalty with Maple Air and we're glad your experience with us has been positive since 10 years ago. Thank you for being our valued client and we look forward serving you in the future! Customer Success Manager, Maple Air Inc. heating-cooling-furnace-repair-toronto

    Reply created 18 Dec 2019
  • Review from Christina B.
    Rating: 5 out of 5
    Review left on 23 Nov 2019

    Gas line leak repair

    I walked into my home late one night to smell gas and after Enbridge investigated, found nothing and red tagged the meter, Maple Air called me as soon as they opened, came in the same day and found the leak they couldn't. The technician was thorough and got our heat back on in a few hours - a blessing with two young sons! The cost was reasonable, especially for a rush request. I'd happily recommend usimg Maple Air for gas service needs.

    Answer from pro:

    Hi Christina, We truly do appreciate your positive feedback on our gas line repair. Thank you for choosing Maple Air for your service repair. Our goal is to provide same day service to all of our clients. We welcome you to our Maple Air family! Thanks, Customer Success Manager, Maple Air Inc. heating-cooling-furnace-gasline-service

    Reply created 18 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2019

    Repair, clean and check gas fireplaces

    Efficient clean and fix my problem in a timely fashion. They stand by their work And will come back if anything should go wrong I will recommend them to my clients

    Answer from pro:

    At Maple Air we do specialize in fireplace repair and installation in the Greater Toronto Area. We trully appreciate your positive feedback on our fireplace service. Thank you for your business and trust and we welcome you to our Maple Air family! Customer Success Manager Maple Air Inc. heating-cooling-fireplace-toronto

    Reply created 18 Dec 2019
  • Review from Customer of Maple Air Inc
    Rating: 5 out of 5
    Review left on 18 Nov 2019

    Furnace Repairs

    Furnace stopped working last week. Called Maple air and they immediately sent a technician to my home to appropriately diagnose the issue. They co-ordinated getting the new parts and efficiently replaced and repaired the furnace. They were also amenable to any follow up questions I had with respect to the repairs and it feels like it's brand new!

    Answer from pro:

    Thank you for your positive review on Maple Air. We truly do appreciate the business and trust. We always try to provide the best client experience for our customers and we're glad your experience has been a positive one. Thank you for positive feedback for our furnace repair and we look forward having you as our client for years to come. Customer Success Manager MAPLE AIR INC. Heating-cooling-fireplaces

    Reply created 19 Nov 2019
  • Review from Rabia Cinar
    Rating: 5 out of 5
    Review left on 14 Nov 2019

    Fast Technical service

    Today all if sudden my furnace stopped working, called Maple Air at 4:35pm and they were able to send a technician even they were fully booked. Technician came around 6pm and fixed the issue in 30min. My daughter and I did not have to wait for the heat much. Really appreciated. Technician Kevin was very friendly as well.

    Answer from pro:

    Hello Rabia, Thank you for your positive feedback on furnace repair. We're glad that you've chosen Maple Air for your furnace repair service. We're glad that you're experience with us has been positive. We welcome you to our Maple Air family and we look forward serving you for years to come! Regards, Customer Success Manager, Maple Air Inc. heating-cooling-furnace-repair-toronto

    Reply created 18 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2019

    Installation of furnace and water heater

    My heating system and combi water heater failed suddenly just before deep cold. House has no alternate heating means. You can imagine me seating in a totally cold home. Four electrical heaters could not maintain heat in the house. Called Reza an he arrived immediately and offered the price and guarantee that was beast I got from other installers. No hard sell and pressure tactics. We agreed and next day team arrived with all materials. Took until 11pm that day to complete the work and Sam continued work until all was done. Installation was fast and furnace and water heater works. Thank you very much . Jim PILAVDZIC

    Answer from pro:

    Thank you for your positive feedback. We appreciate your business for furnace and water heater. We're glad your instllation went smoothly and you're happy with your products and our services. Welcome to our Maple air family. Thank you, Customer Success Manager Maple Air Inc. Heating-Cooling-Furnace-Water-Heater-Toronto

    Reply created 18 Dec 2019
  • Review from Customer of Maple Air Inc
    Rating: 5 out of 5
    Review left on 9 Nov 2019

    Honest and great customer service

    I live in a condo. My heat was not working. I needed to find someone to fix it ASAP. Maple air arranged a appointment for me without 24 hours. The technician was very honest. He recommended me to contact another company who has all the parts I need to fix the issue because the other company will save me time ordering parts. They can order parts for me too but may take longer. He provided his best recommendation for customers and let the customers choose.

    Answer from pro:

    Thank you for your positive feedback on Maple air heating and cooling. We do strive in providing quality and fast service and ultimately we want to bring a positive experience for our clients. We appreciate your business and we lookf forward serving you for years to come! Thank you, Customer Success Manager Maple Air Inc. Heating-cooling-fireplaces-toronto

    Reply created 23 Jan 2020
  • Review from WP
    Rating: 5 out of 5
    Review left on 31 Oct 2019

    Heating and AC upgrade

    Rodrigo was a very knowledge person as he explains every thing in detail and simple words. He was very informative in regards the potential savings from the Enbridge Home Efficiency Rebate program. Installation work by Farshid was thorough and very professional, being completed in a timely manner. Would highly recommend Maple Air and their team to anyone who is in need of their services.
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