Maple Air Inc
Maple Air Inc reviews (508)
Review from HomeOwner Review left on 8 Apr 2020Rating: 5 out of 5Great job was done by the installers . The carrier furnace is very quiet and efficient. Ali RazaviReview from HomeOwner HomeOwner
Review left on 29 Mar 2020Rating: 5 out of 5New furnace/AC
Efficient and punctual with high standard of quality and attention to detail . Extra touches done which were appreciated.Review from Repeat Customer Repeat Customer
Review left on 21 Mar 2020Rating: 5 out of 5Tankless hot water
What terrific service! Based at least partly on Homestars reviews, we called Reza at Maple Air to quote on a tankless hot water project for our home. Reza showed up at the scheduled time and was very professional. He patiently answered all our questions and explained various options/ pros and cons to us in clear, simple language. We hired Maple Air the next day and scheduled a date to do the install. The installers arrived on schedule. They put down drop cloths throughout so as to keep floors clean and undamaged while they went back and forth to the truck. Very impressive. Very clean. Very professional. Reza himself even popped by to support his crew and check up on things, very professional. My kids were curious as to all the back and forth and clanging from the basement, took them downstairs with me to check in on the crew to make sure they were ok (offered some water and pop to the guys). The installers were very friendly and warmly greeted my kids, talked to them kindly, and showed them what they were doing. Obviously they have kids themselves, they were really kind. Special thanks to Farshid, the lead installer, for not only a superb technical job and also for his particular kindness towards the kids. The next day Reza even followed up to make sure everything was working and to ensure our satisfaction. Wow! Great way to build a loyal clientele. A really great experience. Great job. Great team. On the day of installation,Review from HomeOwner HomeOwner
Review left on 13 Mar 2020Rating: 5 out of 5New furnance
I had a great experienced with these groups of people from maple air Inc, Highly skilled Individuals from( BDM) Frazad and there installation team,They installed my new furnace within No time. Very professional People with immaculate service.Highly recommend them.Review from HomeOwner HomeOwner
Review left on 26 Jan 2020Rating: 5 out of 5Furnace installation
Maple air replace my old furnace with a new one. Thank you Reza for such detailed information and suggestion about the product. Installer was highly professional and cleaned up after work was completed. You guys definitely gain a new customer.Review from HomeOwner HomeOwner
Review left on 2 Jan 2020Rating: 5 out of 5Hot water tank.
No hot water on the Sunday after Christmas. Service technician Hamid diagnosed the problem Monday morning, a part was ordered and Hamid installed later in the day. He was efficient, friendly and explained what we needed to know. Sam in the office was also friendly and helpful. I recommend this company!Review from HomeOwner HomeOwner
Review left on 18 Dec 2019Rating: 5 out of 5Furnace installation and maintenance
I bought my furnace and got it installed from them. The installation team were knowledgeable and professional. I also have been getting done my annual maintenance thru them. They are responsive and come on time and get things done.Review from HomeOwner HomeOwner
Review left on 13 Dec 2019Rating: 5 out of 5Furnace malfunction
Last night our furnace stopped working with below zero temperatures outside. We called Maple air Inc. in the evening and they sent their technician Hamid over within the hour! Their service and knowledge of HVAC equipment is phenomenal. Our furnace was up and running within minutes after the technician arriving. Thank you so much for attending to our emergencyAnswer from pro:
Thank you Sue for your positive feedback! At Maple Air we do strive in providing positive experience to all of our clients. We truly appreciate your trust and business and we look forward having you as our valued client. Thank you, Customer Success Manager Maple Air Heating-cooling-fireplaces
Reply created 17 Dec 2019Review from HomeOwner HomeOwner
Review left on 12 Dec 2019Rating: 5 out of 5Gas Ignition and diagnostics plus cleaning.
I would highly recommend Maple Air Inc., Heating and Cooling for repairs. Our repair professional, Hamid was friendly, knowledgeable and efficient. The repairs were done on the same day. Outstanding work! Outstanding customer service.Answer from pro:
Thank you for your positive feedback on our furnace repair service. Our goal at Maple Air is to provide quick and quality service to all our clients. We welcome you to our Maple Air Family! Thank you, Customer Success Manager Maple Air Inc.
Reply created 18 Dec 2019Review from HomeOwner HomeOwner
Review left on 9 Dec 2019Rating: 5 out of 5The project was a 2 property renovation, top to bottom
Farzad, at Maple Air, provided a great customer experience during the purchase and installation of 2 Heat Pump units. The project was the renovation of 2 properties. The Heat Pumps were used on each of 2 properties to provide air conditioning and heating. Customer service was great, Farzad fully explained the options to me and recommendations for purchase. Delivery and installation were on-time and performed in a very professional manner. Maple Air had to work on a tight deadline. The installers did an excellent job, clean and neat, very professional. The installation itself was difficult and there was a lot of client interaction to make sure everything worked in the space provided. The units in place are very quiet and provide an excellent amount of heat for each property. After sale service and follow up to make sure everything was in order was very much appreciated. The various trades have commented on the efficiency of operation. Top 10 marks and fully recommended!!Answer from pro:
Thank you very much for you positive feedback on your ductless heatpump installation. You had electrical baseboard heaters which were significantly using your electricity and by changing them to Ductless Heatpump you are going to save a minimum of 3/4 of the cost of baseboard heater operation. We're glad you chosen Maple Air for your Ductless project and we look forward serving you in the years to come! Thank you and welcome to our Maple Air Family! Regards, Customer Success Manager Maple Air Inc. heating-air-conditioning-ductless-heatpump
Reply created 18 Dec 2019