Excel Homes

Rating: 3.3 out of 5

Excel Homes reviews (234)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 11 Mar 2014

    New house

    I have been in the home building industry for over 20 years. The house I bought from Excell/centrex has to be the worst display of craftsmanship I have ever encountered. Brand new driveway completely crumbling . Condensation and ice build up on windows like I've never seen before. Exteriors doors not sealed. All interior doors completely misaligned. Interior stairs have pulled away from wall about 1/2".house has major drafts around all windows and doors. Trades completely not respectful of property eg. Garbage bin placed on my lawn. Garbage all over my lawn. Trades backing onto my lawn to gain access to house next door. No quality control whatsoever. I would completely discourage anyone from purchasing a house from these companies Thanks

    Answer from pro:

    Hi A. I've been in touch with the site team responsible for your property and I've also reviewed the communication between you and our guys. I'm sorry to hear you still aren't satisfied with the outcome and thus felt the need to give us 0/10. Excel's motto is "If it's not right, we make it right" and I feel we have fixed every single issue that has been raised. If you'd like to discuss this further offline, I encourage you to contact our Customer Care team who are available to you from 8-5am Monday to Friday on 403-338-4445 or customercare@excelhomes.ca. thank you.

    Reply created 3 Apr 2014
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 21 Jun 2013

    House

    We loved the helpfulness of the sales staff and to this day still do, but the house itself has slowly fallen apart. We've had troubles with the floors, the roof (leaking), and even the electrical. You're paying for what you get, and this was a cheaper house, but it was perhaps built too cheaply and too many corners were cut.
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 23 Jan 2012

    new home

    We took advantage of a promotion and decided to purchase a new home through excel. They offered as part of the promo granite, hardwood, tile', and an appliance package. Overall, things were pretty good with some issues arising with the hardwood install. They agreed to replace all the hardwood throughout,
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 23 Jan 2012

    Purchased new home

    Excel homes was helpful when we purchased our new home in Airdrie AB. We moved from BC and they welcomed us with a welcomed basket on the day of possesion.