High Efficiency Cooling & Heating Inc

Rating: 4.9 out of 5

High Efficiency Cooling & Heating Inc reviews (615)

  • Review from Customer of High Efficiency Cooling & Heating Inc
    Rating: 5 out of 5
    Review left on 21 Sep 2018

    Air conditioner

    High Efficiency A/C company provided excellent installation services in a timely manner. Their technician is very professional, very good customer oriented attitude. The after sales service is exceptional too. Once my tenant complains the A.C. is not working properly. I do not have time to deal with this, so I asked High Efficiency to contact my tenants directly. It turned out that my tenant does not turn on the breaker. I really appreciate High Efficiency to take care of this when I was not even available to be on spot. I would strongly recommend this company to you.

    Answer from pro:

    Thank you very much for your review!

    Reply created 27 Sep 2018
  • Review from Snukem
    Rating: 5 out of 5
    Review left on 21 Sep 2018

    Furnace and air condition

    Rick Li is a great sales person and a great person in general. Explained everything to me from the beginning and every dollar amount was accurate to the penny as quoted. His top senior Man installers came in to install my new furnace and air condition with perfection came in clean and left the job clean. After installation they explain to me how everything is supposed to work and took the time to show me how to use the new digital touch screen thermostat. Upon approval of my finance of the purchase of the units Rick also explain everything i needed to know all about the rebates afterwards. I would highly recommend Anyone to his company to anyone for sales and service!

    Answer from pro:

    Thank you very much for the review. We will pass your words to Rick. Please do not hesitate to contact us if you have any inquires in the future.

    Reply created 27 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2018

    Air conditioning leak

    Jason is a very nice and Knowledgeable technician. He Came in identified the problem and fixed it ontime. I highly recommend this company for all your cooling and heating needs.

    Answer from pro:

    Thank you very much for the review. We will pass your words to Jason. Please do not hesitate to contact us if you have any inquiries in the future.

    Reply created 27 Sep 2018
  • Review from Customer of High Efficiency Cooling & Heating Inc
    Rating: 5 out of 5
    Review left on 18 Sep 2018

    air conditioner repair & filters for hot water tank

    Excellent prompt service. Technician (Jay) was very professional, knowledgeable and helpful. Quick to respond, have used this company a few times and they are always truthful and reasonable pricing they don't over sell.

    Answer from pro:

    Thank you very much for the review. We will pass your words to Jay. Please do not hesitate to contact us if you have any inquires in the future.

    Reply created 21 Sep 2018
  • Review from mark
    Rating: 5 out of 5
    Review left on 16 Sep 2018

    A/C diagnose and repair ON A SUNDAY NIGHT

    Jason arrived within 30mins on a late Sunday night. He was so friendly, and informative. He fixed my AC and cleaned the condenser thoroughly which show how diligent and conscientious he is. you’ll never need another AC or HVAC specialist. Jason is your man! Thanks for being there sir!

    Answer from pro:

    Thank you very much for the review. We will pass your words to Jason. Please do not hesitate to contact us if you have any inquires in the future.

    Reply created 21 Sep 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 11 Sep 2018

    To the rescue...

    Our AC had been ailing for sme time, not kicking out the cold, like it used to. But we had lost our faith in the company that installed it (and our furnace). I looked online for good reviews, and hired these folks. Easy and convenient booking, arrived on time, quick and efficient work, and explained the options clearly and logically. They were able to implement the same day, and all seems well now. Jay the tech was especially awesome. Knowledgeable, personable and patient in explaining things to me. Also gave me some good tips to help plan for the inevitable failure of our furnace. Very pleased.

    Answer from pro:

    Hi Joseph, thanks so much for the review!

    Reply created 13 Sep 2018
  • Review from Jorry Lim
    Rating: 5 out of 5
    Review left on 11 Sep 2018

    AC Installation for new home

    Excellent sales and installation process throughout. Very knowledgable staffs and couldn't be happier with our decision to use the company. I highly recommend to give High Efficiency a call for any future needs.

    Answer from pro:

    Hi Jorry, Thanks so much for choosing high efficiency to install a Carrier air conditioner for you !

    Reply created 12 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2018

    New A/C installation

    Great service, good price We were very happy with our overall experience with the company. We purchased a brand new house this year and needed to install a new A/C unit. Rick came to our place for an initial quote and provided a mini-educational session to us regarding furnace/ac maintenance. The installation was scheduled later that month and was done in a vert efficient and clean manner. They also provided the best pricing out of all companies that we met.

    Answer from pro:

    Hi Jennifer, it is a great honour to install carrier air conditioner for your new house!

    Reply created 11 Sep 2018
  • Review from JK
    Rating: 5 out of 5
    Review left on 6 Sep 2018

    Air Conditioning

    Our not so old Carrier AC malfunctioned on one of the hottest days of the year. We called and was told a tech would come out within a few hours the same day. To our surprise, they called within an hour to say a tech would arrive within 15 minutes. Jason arrived, very professional and knowledgeable. He diagnosed the issue but said he would have to return in a few hours after the ice melted on the unit. And he absolutely did. He repaired the unit but did not rush the job. Thank goodness because the next day was a record breaking day at 35 degrees. Thank you Jason for the excellent service and we will definitely recommend you and High Efficiency.

    Answer from pro:

    Hi Jk, thanks so much for the review!

    Reply created 11 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Aug 2018

    New AC

    After 3 years, Rick Li helped me and my neighbors to install another 5+ AC units. Easy people to deal with including himself, receptionist and installer, smooth transaction and installation, no problem at all, very competitive price for a Carrier air conditioner. Highly recommended!

    Answer from pro:

    Hi Will, Thanks so much for your trust on us for so many years ! We will keep up the good work!

    Reply created 11 Sep 2018
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