High Efficiency Cooling & Heating Inc reviews (615)

Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Aug 2018
Air Conditioner project
The service was excellent and the product was very good. I would definitely recommend this to other people who may be looking to install air conditioning or other similar home projects.
Answer from pro:
Hi Carolyn, Thanks for buying Carrier air conditioner from us ! We are so glad you are happy with the product and service!
Reply created 11 Sep 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 Aug 2018
Furnace & Air Conditioner Replacement
I selected High Efficiency for my furnace and a/c initially over 6 other quotes because their price was the fairest and the salesperson (Rick) the most knowledgeable and upfront honest. He discouraged me from overspending on items or upgrades with marginal value and also offered assistance in helping me participate in the government / Enbridge available rebates. Because we were going through a heat wave they offered to install the equipment the next day. The tech was very professional and neat and spent plenty of time teaching me to use my new wi-fi thermostat. I would recommend these guys.
Answer from pro:
Hi David, So happy you are satisfied with our work! Thank you so much for your business and support!
Reply created 23 Aug 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Aug 2018
Good products,professional service
I have installed the AC machine for several months. It is in good working condition. I am satisfied. A happy summer with this product. I recommend it to my friends.
Answer from pro:
Hi Kristine, Thank you so much for your support and business! We will keep up the good work!
Reply created 23 Aug 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Aug 2018
New furnace
Rick was great from the start, explained all my options and squeezed me in the next day, WOW, you don’t see that every day, the install was done in 3 hours, very fast, clean and respectful guys. If you call anyone else your making a mistake .
Answer from pro:
Hi John, Thank you very much for choosing High Efficiency Cooling & Heating Inc. to install your furnace! May you need anything in the future, please do not hesitate to contact us!
Reply created 23 Aug 2018
Review from Customer of High Efficiency Cooling & Heating Inc
Rating: 5 out of 5
Review left on 16 Aug 2018
AC and Furnance Maintenance
Jason was very punctual and professional throughout the whole maintenance procedure. He was very considerate to wear covers for his shoes when entering the house. Jason was meticulous to ensure proper procedures were performed on our furnance and AC. He made sure the levels of refridgerant was accurate. Jason showed me and explained why each procedure was done to prolong the life span of furnance and AC. At the end, he went over his written summary of the maintenance completed and forwarded by email.
Answer from pro:
Hi Helen, thanks so much for the review!!
Reply created 17 Aug 2018
Review from Devin
Rating: 5 out of 5
Review left on 16 Aug 2018
Furnace and AC
Went with High Efficiency after getting quotes for 3 other companies. The prices were all comparable but what sold me on this company was the their sales person, Charton Teng. He walked us through everything in detail. He returned all my calls and texts (and there were many). There were no high pressure tactics. He showed up when he said he would and he paid us a visit post installation to walk us through use of the new equipment and to answer any questions we had. He’s great at what he does and is very personable. I feel confident we made the right decision...plus our house is finally not an oven!
Answer from pro:
Hi Devin, so happy to know you are satisfied! We will keep up the good work and pass the words to Charton! All the best to you and your family!
Reply created 20 Aug 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 16 Aug 2018
Air Conditioner installtion
From the initial contact with High Efficiency's sales rep. Charton to the installation by technician Harry, High Efficiency has proven to be a professional company which exceeded all expectations. The air conditioner installation required was more complex than your typical installation. High Efficiency ensured that the system was installed properly. More importantly, they took the time to ensure the system was properly balanced. You should definitely have High Efficiency take a look at your furnace and air conditioning needs.
Answer from pro:
Hi S & D, Thanks so much for giving high efficiency an opportunity to service your family! It is very pleased to work with you!
Reply created 20 Aug 2018
Review from Jaber H
Rating: 5 out of 5
Review left on 3 Aug 2018
New furnace installation
Our furnace blower unfortunately burnt out leaving us without a/c this summer. It felt odd to have furnace replacement in this season. Unfortunately, repair cost was estimated at over 50% of a replacement (after rebates) and we decided to replace as per some recommendations. We contacted a few companies, and found High Efficiency giving a competitive quote, on top of that they were Carrier Factory Authorized Dealer as well which gave us more confidence. Charton was superb in his professionalism and service, and helpful in managing a suitable installation time and also accommodating slight adjustments we had requested. He is also very knowledgeable and a good and effective communicator. The technicians came on time, and performed a fine job. I'm really happy and content with the services from the team.
Answer from pro:
Hi Jaber, Thanks so much for giving high efficiency an opportunity to install Carrier furnace for your family! It is very pleased to work with you ! All the best to you and your family!
Reply created 13 Aug 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Jul 2018
HVAC System Upgrade
After interviewing a few companies we have decided to upgrade our HVAC system with High Efficiency Cooling & Heating Inc. Charton was very professional, explaining to us different options and providing different quotes with different prices. He responded to all my emails and questions very quickly. Charton provided a very detailed statement of work with description of every task. What I appreciated the most: Charton was transparent, the quote he gave to me was fair and it was a pleasure to deal with him. The technicians were very professional and knowledgeable. Luk and his colleague did a great job, accommodating all my requests. This was a big job: installation of Carrier furnace, air conditioner, humidifier and AO Smith water heater. They came on time, worked all day and explained everything to me when they left. Cleaned up thoroughly after installation and disposed the old units. We are really happy with the services provided by High Efficiency Cooling & Heating and with the new Carrier equipment and would definitely recommend them if you want a quality product and a quality company.
Answer from pro:
Hi veronel, We are so happy to hear you are satisfied with the Carrier furnace and air conditioner. Thanks for giving us this opportunity to server you! We will keep up the good work and pass the words to our team ! All the best to you and your family!
Reply created 26 Jul 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Jul 2018
Install new AC unit
We got the quotation for a new AC unit and the very next day was installed. Very pleased with the marketing rep and the technician. This company is highly recommended. SLEIMAN
Answer from pro:
Hi sleiman, Thanks so much for your business, we will keep up the good work!
Reply created 25 Jul 2018