Sunrise Windows & Door Depot Ltd

Rating: 3.9 out of 5

Sunrise Windows & Door Depot Ltd reviews (84)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2015

    Basement Windows

    Ray, the sales representative came to my house and looked at my windows. Was very thorough and made me feel great about my selection in the company. He even made suggestions about the type of window I should use in the spare bedroom and suggested a hopper which was ideal. Went over color selections and how they would install and finish off the windows. Also gave me some great suggestions when it came time to replace my main window of the house which is the last one to be replaced. So once I make that decision to replace that window I will definitely call Sunrise Windows. Overall very happy with my choice and reccommended this company to another neighbor who got her back deck door replaced and was very pleased with the final product as well. My neighbors used them for their basement window replacement and they looked great and that is why I chose them. Very happy with the work and the finished product

    Answer from pro:

    Sunrise Windows team and Ray thanks you for your review

    Reply created 11 Aug 2017
  • Review from Customer of Sunrise Windows & Door Depot Ltd
    Rating: 5 out of 5
    Review left on 14 Nov 2015

    Washroom window, kitchen window, living room window

    Sunrise Window is very professional company that catered to all my needs. They got all my windows ( made and installed) in the set time they promised to get it down. They got in and had everything installed and left with no mess left behind. I have recommended this company to my friends and they have had Windows replaced by Sunrise Windows; my friends have told me they were pretty pleased with the service. Professional and courteous I highly recommend Sunrise Windows

    Answer from pro:

    Thank you from Sunrise Windows team!

    Reply created 11 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2015

    New window purchase and installation

    I was very happy with this company from my initial phone call. The salesperson and installers were very friendly, courteous and helpful. The installers arrived on time and were very efficient with the installation and clean-up. They also ensured that I knew what I needed to about the windows and encouraged me to try them all. The 5 windows were just installed last week and appear to be good quality and were reasonably priced. I have 3 windows left to replace in my home and will definitely contact this company when I am ready to get them done.

    Answer from pro:

    Sunrise Windows team thanks you for your review

    Reply created 11 Aug 2017
  • Review from Customer of Sunrise Windows & Door Depot Ltd
    Rating: 4 out of 5
    Review left on 3 Nov 2015

    Replacing Picture Window

    Our living room window had lost its seal so we contacted Sunrise Windows they installed a beautiful window with two side openings. The installers were professional and cleaned up afterwards. Very pleased

    Answer from pro:

    Thank-you for your review from the Sunrise Windows team.

    Reply created 11 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2015

    Replaced Windows on Home

    Our home was in need of window replacement (pretty badly) and we were not sure where we should buy them. There are so many companies out there, who do you choose ? About two years ago we decided to talk with Sunrise Windows and get a quote. Ray came over one evening, took all the measurements and explained the benefits of Sunrise (with no pressure) and what sets them apart. I was pleased to learn that they offer a lifetime warranty (to the original purchaser) on all their windows. Most other companies only offer limited time warranties. We replaced five smaller windows last fall out of necessity trying to break up the expense of doing everything at once. Due to another cracked window this spring we needed to replace a few more so we went back to talk with Ray about lining that up. Ray explained to us that they had special pricing on at that time so we decided it was in our best interest to replace all of our remaining windows (15 in total) to take advantage of the promotion. The installers were very professional and did a great job and Ray and the whole sales team went above and beyond to make sure we were completely satisfied. We absolutely love our new windows and have nothing bad to say about the whole process. I would highly recommend Sunrise Windows to anyone. Great product and amazing service !! They have an amazing showroom on 50th street so if you are entertaining the thought of looking into new windows, I highly recommend checking out the showroom and having a chat with the sales team. Thanks for everything Ray !!

    Answer from pro:

    Sunrise windows would like to thank you for your very positive review about our company....Thank you Ian!

    Reply created 11 Aug 2017
  • Review from Customer of Sunrise Windows & Door Depot Ltd
    Rating: 4 out of 5
    Review left on 30 Oct 2015

    window installation

    In the beginning of April we decided to change several of our aging windows. We spoke and dealt with Ray Proskow for the installation. The communication between Ray, my husband and I was excellent in that he replied in a timely matter to our questions both in emails and by phone. The installers themselves we on time, efficient and courteous. What we imagined to be a big ordeal was rather quick and tidy. We did encounter a problem with one of the windows and within a few days the window problem was resolved. Overall we are quite satisfied with Sunrise Windows and Doors and would consider using them in the future.

    Answer from pro:

    Thank-you very much for your review

    Reply created 11 Aug 2017
  • Review from Barry Rainey
    Rating: 5 out of 5
    Review left on 30 Oct 2015

    Windows and patio doors

    We have had Sunrise Windows for three separate projects for window and patio door replacement. Initial visit and advice were excellent along with job status info. Installation and finishing were excellent. Highly recommend Sunrise and their product.

    Answer from pro:

    Thank-you Barry for your positive review of our company

    Reply created 11 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2015

    Large picture window, egress windows, astrigal patio doors, small picture windows and a privacy window.

    Other than a delivery delay issue that was rectified as soon as the production manager was made aware of the situation we were very satisfied with the product supplied to us by Sunrise. George spent a great deal of time making sure we understood our options regarding energy savings, made an excellent suggestion for the patio doors to give us exactly what we wanted and explained the particulars of the egress window requirements. The product is beautiful and looks wonderful in the house, our renos have been difficult and Sunrise was one of the few pleasant aspects!!!

    Answer from pro:

    Than you Jill for your review of your experience buying from Sunrise Windows

    Reply created 11 Aug 2017
  • Review from Harley
    Rating: 5 out of 5
    Review left on 27 Oct 2015

    Windows and Doors Replacement and Installation

    I had 2 doors and 3 windows installed this past spring (2015) and am on order to complete Stage 2 which will involve another 6 windows. I was so impressed with the information regarding the type of solution for my unique needs and the success that these new windows and doors are working for my home. The professionalism, the friendliness and knowledge of the staff and management was truly phenomenal!!! I would highly highly recommend this company and their product to everyone!!! Thank you Sunrise Windows and Door!!!!!

    Answer from pro:

    No thank you Jada for your review and being a customer of Sunrise Windows!

    Reply created 11 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2015

    Replace Windows and capping on our top floor of our office

    from contact to completion Sunrise delivered as promised. their installation crew were fast ,efficient and kept the worksite clean. Our staff were able to continue to work with little or no interruption

    Answer from pro:

    Thank-you Dale for your review

    Reply created 11 Aug 2017