Verdun quick to send a salesperson. Responded to all our questions.
We waited for the measuring guy on the specified date scheduled, a few hours later - Verdun contacted. They informed mistake and scheduled date was for a week later other than what we thought.
Windows and patio door installed May 4. Great job.
Seen a few minor repairs that required the installer to come back. I contacted Verdun through numerous emails and finally someone responded making an appointment for the original installer to come back on May 22 EARLY morning (around 7am), it is now 10:00 and nobody has shown up or called. I contacted Verdun, explained the situation, was transferred to another person, explained the situation, was transferred to another person (I left a message), still waiting and it has been approx. 30 minutes. Needless to say - Verdun very quick on getting the contract signed, windows look (seem) great, service however is not up to our satisfaction and on their website they state: Best-in-class service and follow-up! I would not recommend Verdun because of poor service, lots of emailing to get responses and long waiting periods for responses to our huge investment purchase!!!!!!