Verdun was very kind, professional, and willing, from sales right through to installation. The windows look great, and the install of 9 windows only took the three man crew 5 hours. They were very efficient and worked well together.
I have two VERY small gripes about the overall process. I had to call to get my appointment scheduled. I was told I would get a call by the end of October, so by mid-November I called to see what was going on, and got scheduled in for the next week. Also, when the inside window trim was being installed, I had to request a couple of pieces be adjusted because they were not meeting up well at the corners. Other than those two minute issues, everything was great.
Would (and in fact did) recommend without hesitation, and will likely call Verdun again for future door/window replacements.