Verdun Windows And Doors

Rating: 4.7 out of 5

Verdun Windows And Doors reviews (1710)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2024

    Windows and patio door

    Excellent experience and fast service. I would recommend for all your windows needs. Thank you!

    Answer from pro:

    Thank you for the great review Zack! We're so glad to hear that you had an excellent experience and appreciated our fast service. We truly appreciate your recommendation and are here to support you with all your window needs for years to come!

    Reply created 13 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2024

    A Class Sales and Service and Installation

    Professional from start to finish. A team with integrity and care. I would highly recommend Verdun to family and friends

    Answer from pro:

    Thank you for the fantastic review! We’re thrilled to hear that our team’s professionalism and commitment to quality left such a positive impression. Knowing you’d recommend us to family and friends means so much. We’re here for you, backed by our 25-year warranty, should you ever need support!

    Reply created 13 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2024

    Excellent door installation!!!! A very tricky job but done well!!

    to replace a very old ( 100 years) basement entry door- bad wood frame, not straight - A REAL CHALLENGE, They did a masterful job, its perfect

    Answer from pro:

    Thank you for your fantastic feedback! We’re thrilled to hear that our team exceeded your expectations during your installation. With over 40 years of experience, we’re well-equipped to handle even the trickiest jobs – no door is too challenging for us! We're glad the new basement entry door turned out perfectly. Thank you for trusting us with this project!

    Reply created 11 Nov 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 9 Nov 2024

    Quality experience

    Needed new windows for the longest time. Had a number of quotes and chose Verdun and very happy I did. Recieved quality windows, quality installation and quality customer service resulting in a high quality result.

    Answer from pro:

    Thank you for your wonderful feedback! We're thrilled that you chose Verdun and are so pleased to hear that our windows, installation, and customer service met your expectations. It’s our goal to deliver quality at every step, and we're delighted you’re happy with the final result. Enjoy your new windows, and thank you for trusting us with your project!

    Reply created 11 Nov 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 0 out of 5
    Review left on 7 Nov 2024

    Terrible compagny windows broken, scratch etc

    All my windows 6 (installed), needs a service call on all of them, one still have to be installed, i signed the contract at the end of june and it's november. I had to pay out of pocket to have the exterior trim change on patio door, it is a nightmare for me and the compagny doesn't want to give me any compensation for all the stress it's causing me. Today november 18, they came to install the last window but again wrong groove or someting, next week another service call. I called the goverment for my loan and the sales rep wrote 9 windows and i only have 8, problems problems problems, almost 6 months and no one is offering a discount for all the stress and so so many problems

    Answer from pro:

    Hello, and thank you for taking the time to share your experience. We’re genuinely sorry to hear that your project has not met your expectations, and we understand how challenging this situation must feel. At Verdun, we stand fully behind the quality of our products, installations, and our team’s commitment to ensuring every window and door meets our high standards. While we don’t have details specific to your situation here, please know that we’re dedicated to resolving all customer concerns promptly and effectively. With our 25-year warranty, we are committed to providing reliable, long-term support. We want to ensure that your windows and doors function as intended and deliver the quality and comfort you expect. Please contact us directly at (613) 443-2694 or via email, and we’ll be ready to assist you.

    Reply created 8 Nov 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 7 Nov 2024

    Livingroom window and patio door.

    Wasn't looking to replace this year but when the patio door got stuck had to move the project ahead. Kailen our sales rep was very engaging, helpful and thorough. We had a four man crew (from Ukraine) to install the window a week ahead of schedule and they were also pleasant to interact with and did a phenominal job making the new window look like it's always been there. The quality of the window is as advertized, pleasantly surprised since these days you rarely get a quality product no matter what you pay. Good sound attenuation, little temp transfer from outside to the inside and vice versa. Patio door should be coming in the next couple of weeks. I will definitely call Verdun when we're ready to replace the rest of our windows!

    Answer from pro:

    Thank you so much for choosing Verdun Windows and Doors! We're thrilled to hear that your experience with Kailen and our installation team exceeded your expectations, and we’re delighted that you’re enjoying the quality and performance of your new living room window. It’s wonderful to know that our commitment to quality and service has made a difference. We look forward to completing your patio door installation soon and to working with you again on future projects!

    Reply created 8 Nov 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 6 Nov 2024

    Verdun Windows

    This is the second time I've had Verdun replace a past-its-prime, 30-year-old window. They are on time for appointments, they measure twice and a third time, just to be sure, BEFORE they rip out the old window and leave a hole in the wall. The windows themselves are great. With these properly made Energy Star windows, you can sit beside them even on cold days and never shiver (not even a little bit). The installers know what they are doing and did the work fast and tidied up after themselves properly. The price was as quoted... and, now it's not covid time, making the window was fast. I'd use them again and recommend them to anyone.

    Answer from pro:

    Thank you for coming back to Verdun for your window replacement! We're thrilled to hear you're enjoying the comfort and quality of your new windows. It’s great to know that our installers exceeded your expectations once again. And yes, the difference in wait times is a huge improvement—things are much faster now compared to a few years ago! We truly appreciate your continued trust in us and your recommendation!

    Reply created 7 Nov 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 6 Nov 2024

    New Front Doors

    Worth the wait! Beautiful front doors were installed quickly and impeccably, great products and service.

    Answer from pro:

    Thank you so much for your patience and for sharing the photos of your beautiful new front door! We're thrilled to hear you're happy with the product and the installation. It was a pleasure working with you, and we appreciate your kind words!

    Reply created 7 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Nov 2024

    Windows

    We hired Verdun Windows and Doors a few years ago to replace our bay window. Things went so very well that a few years later, we chose to hire them again. We moved, and this home needed new windows and an entrance door. The job was done very quickly with professionalism, politeness, and respect. We recommend this company to anyone who requires new windows and doors. They even have payment plans. This way, the client isn't required to pay the total up-front. It's easy, simple, and good quality products!

    Answer from pro:

    Thank you so much for choosing Verdun Windows and Doors once again! We’re thrilled to hear that your experiences with us, both past and present, have met your expectations for quality, professionalism, and convenience.

    Reply created 5 Nov 2024
  • Review from Customer of Verdun Windows And Doors
    Rating: 5 out of 5
    Review left on 30 Oct 2024

    New House Doors by Verdun

    Verdun visited once and took the measurements. Doors were delivered and installed as promised. Quality workmanship, and expertly installed.

    Answer from pro:

    Thank you for choosing Verdun for your new front door! We're glad it was a great experience!

    Reply created 31 Oct 2024