Great Canadian Roofing And Siding Ltd reviews (210)

Review from HomeOwner
Rating: 3 out of 5
Review left on 10 Nov 2013
Roofing
I had an issue with this company with regard to a roofing job in which some roofing anti ice cable was deactivated and water entered the house as a result of ice dam formation. They did repair the damaged part of the ceiling at their expense.
Answer from pro:
Hi Marcia, We are very sorry the project did not go as planned. We are happy you were pleased with the repairs we completed from the damage sustained in your home. Great Canadian.
Reply created 7 Nov 2017
Review from HomeOwner
Rating: 0 out of 5
Review left on 17 Oct 2013
siding,soffits,fascia,insulation,eavestroughs
The year is November 2007 and still Great Canadian refuses to repair the substandard installation of my soffits and siding. Using j trim instead of starter strips for my new siding job. It collects dirt and debris along the bottom. My soffits are terribly unlevel according to their own rep. He came out to tell me last week they would finally take responsibilty to the unprofessional/unacceptable work they did only to get a call from home depot who hired them that great canadian felt they dont need to bother correcting their workmanship because it was a long time ago anyway.
Review from HomeOwner
Rating: 5 out of 5
Review left on 9 Oct 2013
ROOF SHINGLES
GREAT SERVICE. QUOTE AND NEW ROOF SHINGLES DONE IN A TIMELY MANNER. VERY KNOWLEDGEABLE. WE HAD A LOT OF CHOICES. CLEANED UP THE SITE. VERY PROFESSIONAL. NO PROBLEMS. WOULD RECOMMEND THEM TO ANYONE.
Answer from pro:
Corinna, Thank you for sharing your experience with our company. Great Canadian.
Reply created 7 Dec 2017
Review from HomeOwner
Rating: 1 out of 5
Review left on 1 Oct 2013
Siding Replacement
I would not and will not ever recommend this company to anyone! They were extremely unreliable. Took 3 weeks after the siding was dropped off on our grass for a crew to come after we were promised several times and crews no showed. They damaged downspouts and we had to fight to get them to replace them. The crew smoked on our property and even inside our garage when graciously offered to allow them to cut siding out of the rain. Took them 2 weeks to remove left-over materials. The install seems to have been done properly. Definitely not impressed.
Answer from pro:
This certainly is not a normal practice or course of action for Great Canadian. Our systems should have flagged the delay in the crew starting and contact made to the customer. We do not allow our crews to smoke on our job sites and I'm very sorry to hear that they did on this particular job. Our post inspection on the job did show the workmanship was very good. The crew will be reprimanded and our internal team will review process to ensure all of our customers have an exemplary experience. I have left a message to discuss these concerns with you Keith. We truly appreciate your comments as this is the only way to help better our business. Thank you - Don Middleton - General Manager - Calgary
Reply created 2 Oct 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Sep 2013
Siding, Re-roofing, Soffits, Facia
For the get-go, GC was note-worthy. They booked an estimate without delay, showed up on time, wrote and printed our estimate on-site. Very professional. Their estimate was mid-line with the others we received. The Manager, Regan L,, worked very hard with us and was accommodating when we had changes or additions, again rewriting estimates and giving us the paper-work immediately. The shingle crew, of 12+, showed up and did the whole roof on one hot day. They were efficient, congenial and worked well together. The siding crew, under the supervision of Tim, where professional and careful. Our house looks amazing. Thank you to Regan and his crews for making our older home look fresh and clean. They cleaned up supplies, nails, extra siding, roofing very well. Only reason for a 9/10 would be the cigarette butts left in the yard, they picked up about 75% of what was left along with the construction leftovers. We did the rest. Highly recommend Regan and his crew. Thanks for all your hard work.
Answer from pro:
Debbie, Thank you for the kind words and feedback provided. We hope you enjoy your new roof! Great Canadian.
Reply created 7 Nov 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 15 Sep 2013
Roofing, attic and eavestrough
Right from the start the sales rep was very friendly and listen to the issues I had with the house deailng with ice build up and attic issues. He performed his assessment and provided a detail estimate of the work that is required. Good conversation and discussion around options took place. The crews that came out were on time and kept the work site clean. The people that did the work understood what needed to be done and it was noticable the attention to detail. Great Canadidan was recommended to me and I would recommend them to others also.
Answer from pro:
Thanks for the great review Leo! Great Canadian
Reply created 7 Dec 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Aug 2013
Cabin
I had Great Canadian reinsulate my roof, replace my roof, and the facia on my cabin. They were excellent to deal with and constantly have neighbours asking me for their contact deatisl as their workmanship was so good and changed the look of my cabin.
Answer from pro:
Kel, Thank you for choosing us to complete the work on your cabin. We hope you really enjoy the new look! Great Canadian.
Reply created 7 Dec 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 16 Aug 2013
Roofing on a mobile home
Great Canadian was very professional in providing a quote and recommendation on the type of shingles that would be best as well as their crew were efficient and cleaned up after their work.
Answer from pro:
Thank you Lisa for taking the time to post this experience with our company! Great Canadian.
Reply created 7 Dec 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Aug 2013
Re-roofing our home
My wife and I were extremely impressed with the entire process of getting a new roof working with Great Canadian Roofing. Our sales experience was extremely positive and worked within our timing to meet. The administration of paperwork was very smooth and I always knew where were were in the project flow. The delivery of product ahead of time was done neatly and respectfully of my property. The crew was very polite, on time, and extremely conscientious of our busy schedule. At the end of the day they were tidy around the property and we were proud to show off our Great Canadian sign on the front lawn. Even after that, I had the service staff check in to ensure things were done well and to our level of expectation. Purchasing a new roof is a big expense for our family. We saved up for it. But I really felt it was absolutely worth the costs and I would wholeheartedly recommend Great Canadian to anyone looking to re-roof their home.
Answer from pro:
Thank you for the review, Mike. We appreciated you taking the time to let fellow consumers know about Great Canadian.
Reply created 13 Aug 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Aug 2013
Reroofing House
We recently did a complete renovation on our character home that we purchased and moved to our farm. The shingles were damaged in transport as expected and we had exposed wood and stuff so needed it completed right away. Great Canadian was very fast to come have a look and provide an estimate. Because they categorized our house as high risk for leaking they were on it right away. They completed the roof this weekend. The crew came at 10:00 am and they were gone by 4:00 pm. Big crew had the job done in 6 hours. They were nice guys to be around. We bought pizza for them and they ate with our kids and enjoyed them. Cleanup was thorough. We were very happy with the result and want to thank Great Canadian for taking care of this headache of ours. Good timing too. Last night's storm flooded our yard and basement but the roof held fast. No leaks and no missing shingles from those high winds. Very Happy!!!
Answer from pro:
Thank you for the wonderful review. We strive to provide the customer service that you experienced on the weekend for all of our customers. We appreciate the kind words.
Reply created 13 Aug 2013