Dealt online (chat) with a very knowledgeable sales rep who also friendly, courteous and personable ; she was very patient and answered all my questions. We closed the transaction and I felt very good afterwards
The delivery process was also a very positive experience. Although it was pouring rain, the young man (Étienne) came in smiling .. asked me a few questions, brought in my appliances with his partner; both very polite. made sure to wipe the kitchen and hallway floors before leaving . Thank you!