Durabuilt Windows & Doors

Rating: 3.4 out of 5

Durabuilt Windows & Doors reviews (220)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2024

    Windows and doors replacements

    I had 10 windows and a patio sliding door and a front door replaced by Durabuilt. The windows and doors are great! No drafts. Service was excellent! Sergiu and crew were my installers. I couldn't believe that they got it all done in just under two days! Also excellent workmanship! And cleaned up after themselves. I recommend that you cover everything in your house. The fine dust from the trim boards is very light and though they cut all the trim boards outside that dust gets everywhere.

    Answer from pro:

    Good morning! Thank you so much for sharing your experience with Durabuilt! We're thrilled to hear that you're pleased with your new windows and doors, and that there are no drafts. It's great to know that Sergiu and his crew provided excellent service and impressive workmanship, completing the installation swiftly and cleaning up thoroughly. We appreciate your tip about covering everything to prevent dust. Your recommendation means a lot to us!

    Reply created 4 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2024

    Excellent installment

    Great installment by iurie and his crew - Bryan came down to speak to us. Over all great team!

    Answer from pro:

    Thank you for your kind words, Robert! We're glad to hear Iurie and his crew, along with Bryan, made your experience a great one. If you need anything else, we're here to help! -Durabuilt Team

    Reply created 3 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2024

    Window instalment

    Very good instalment by lurie and his crew - Bryan came down to speak to us. Over all great team
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2024

    Great experience!

    I had a great experience with Durabuilt. From the quote process all the way to the installation. Everyone I dealt with was knowledgeable and efficient. The installation crew was one of the best Ive seen! And a bonus with Durabuilt is they replace your moulding, not all companies offer this. And they work with the greener homes loan, they give a certain % upfront then the remainder after you get a post retrofit inspection. Durabuilt was very patient while the rest of the loan came through after the installation.

    Answer from pro:

    Hi Samantha! Thank you so much for your amazing review! We're thrilled to hear that your experience with Durabuilt was exceptional from start to finish. It's wonderful to know our knowledgeable team and efficient installation crew made such a positive impression. Your satisfaction means the world to us, and we’re always here to help with any future projects!

    Reply created 25 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2024

    Exterior Door Replacements

    Recently, we had Durabuilt replace our exterior doors to help make our home more energy efficient for the oncoming winter. We've used Durabuilt for our window replacements prior, and are exceptionally happy with their service, from our experiences with the sales staff when visiting the showroom to the on-site installers. They've been amazing. The prices have always been reasonable and they was even able to honor an older quote when our renovation was delayed for a significant amount of time.

    Answer from pro:

    Hi Jack! Thank you so much for your positive review! We're so happy to hear that you've had consistently great experiences with our team. We're especially pleased to know that our services have contributed to your home's energy efficiency and that we could accommodate your renovation timeline. Your continued trust and satisfaction mean a lot to us. We appreciate your support and look forward to serving you again in the future!

    Reply created 25 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2024

    Patio door, bedroom, kitchen & bathroom window replacement

    Widows and price were great. Very easy and friendly to deal with. Technician was professional and did a top notch install.

    Answer from pro:

    Hi Tasha. We are so glad to hear that you had a great experience with our team and services. Look forward to hopefully working together again in the future!

    Reply created 19 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2024

    Window Installation Team of Clay, Roman, David and Kevin

    We would like to commend the Installation team of Clay, Roman, David and Kevin. They were very professional and knowledgeable about the product and process from start to finish. All of the team were very personable the whole time, they all got along well with us and each other. It was a huge job and they were very meticulous in keeping their worksite clean and organized. The team did a great job and we are very impressed with their dedication, attitude and work ethic. Durabuilt Windows and Doors was well represented by the crew, they were all a pleasure to be around.

    Answer from pro:

    Good morning! Thank you so much for your wonderful review! We’re thrilled to hear that Clay, Roman, David, and Kevin provided you with such a positive experience. Our team takes great pride in their work. We’ll be sure to pass along your kind words to them. Your satisfaction is our top priority, and we’re delighted that you’re happy with the results. Thanks again for choosing Durabuilt Windows and Doors!

    Reply created 8 Nov 2024
  • Review from Customer of Durabuilt Windows & Doors
    Rating: 0 out of 5
    Review left on 25 Oct 2024

    Worst Windows Ever

    I have had 15 windows fail within 5 years. The "warranty" doesn't cover labor to replace the absolute garbage windows, so It's costing me thousands of dollars in "warranty" expenses. I will never buy them again, and I recommend every avoid them.

    Answer from pro:

    Thank you for your feedback. We're very sorry to hear about your experience. This is not the quality of service we aim to provide. Please reach out to us at reviews@durabuiltwindows.com so we can address your concerns directly. We appreciate your patience and hope to resolve this matter promptly.

    Reply created 28 Oct 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2024

    Service Appointment

    Clayton and Ed did an excellent job with my service appointment today. They were friendly and very efficient. I would definitely recommend Durabuilt

    Answer from pro:

    Hi Shirley! We’re thrilled to hear that you had such a positive experience with us. Your feedback means the world to our team, and it motivates us to keep delivering the best service possible. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!

    Reply created 21 Oct 2024
  • Review from Customer of Durabuilt Windows & Doors
    Rating: 4 out of 5
    Review left on 1 Oct 2024

    Great job!

    John, Warren and Roman tackled my old patio door today and replaced a window panel in my living room. So pleased with the job they did. My door works like new now. Even though it turned out to be a much bigger job due to the age of my door, the guys remained friendly and positive. Great having them in my home.

    Answer from pro:

    Thank you for sharing your experience! We're delighted to hear that John, Warren, and Roman could tackle the challenge of your old patio door and replace the window panel in your living room. It's wonderful to know that despite the unexpected complexity, they remained friendly and positive throughout the job. We're thrilled that your door works like new and that you were pleased with their work.

    Reply created 3 Oct 2024
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