Pacific Home Comfort Experts reviews (179)

Review from Rodel J Colmenar
Rating: 5 out of 5
Review left on 1 Feb 2019
Furnace repair (Emergency)
Baldwin squeezed us in to repair our furnace on the coldest day of the year. He assessed the problem and repaired it in a timely manner. While going through the possible issues he explained what he was looking for and went through all the different solutions to solve the issue. We really appreciate his expertise and thankful he repaired it or we would have been staying somewhere else until the furnace was fixed. We would definitely recommend Pacific Home Comfort to other!
Answer from pro:
Thank you Rodel for writing a review regarding your furnace service. We are glad we were able to help you out and keep you guys warm this cold winter weather. We appreciate you recommending Pacific Home Comfort Experts to others. We look forward to servicing you again for all your HVAC needs.
Reply created 7 Feb 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Jan 2019
Replace water heater
The company arrived right at the scheduled time and completed their work in the anticipated time frame. They worked neatly using drop cloths. The water heater is working as expected.
Answer from pro:
Thank you Carol for taking the time writing a review regarding your water heater install. Our Pacific Home Comfort Experts team takes pride in their work and always cleans up after the install is done. We look forward to servicing you for all your HVAC needs.
Reply created 30 Jan 2019
Review from Niaaz Hasham
Rating: 5 out of 5
Review left on 7 Jan 2019
Install Humidifier
Came on time to do the work needed, installed and explained all the maintenance information. Did some extra work beyond installing the humidifier to seal furnace at no cost.
Answer from pro:
Thank you Niaaz for your review regarding the installation of your humidifier. We at Pacific Home Comfort Experts educate homeowners regarding their equipment. We look forward to servicing you again for all your HVAC needs.
Reply created 11 Jan 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 27 Dec 2018
Furnace replacement
Baldwin and his partner were very professional and efficient. They responded to our Christmas Eve emergency of a broken furnace and had a unit replaced on the first available time and date. Thank you! We really appreciate your help and would recommend you to others!
Answer from pro:
Thank you for taking the time writing a review about our crew at Pacific Home Comfort Experts. We are glad that we were able to help you with the replacement of your furnace during the Christmas holidays. We appreciate any recommendations to your family and friends. You can be assured that we will treat them well. We look forward to servicing you with all your HVAC needs in the future.
Reply created 7 Jan 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 16 Dec 2018
Furnace air conditioner
Installed new HVAC system in my house, work was done well and the guys were very efficient
Answer from pro:
Thank you for your review on the installation of your furnace and AC. We are glad our Pacific Home Comfort Experts crew did a great job. Should you have any HVAC needs in the future please don't hesitate to contact us.
Reply created 17 Dec 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Dec 2018
Furnace Servicing
Heat wasn’t working. Only the blower. Baldwin came quickly, assesed the problem and rectified it, all while explaining and showing me exactly what the problem was and what purpose the broken part played in the furnace.
Answer from pro:
Thank you for taking the time writing a review on your experience with Pacific Home Comfort Experts. We are glad we were able to help you with your furnace problem.
Reply created 11 Dec 2018
Review from Stouffville
Rating: 5 out of 5
Review left on 9 Dec 2018
Furnace and AC
Fast response, on time , professional service at a reasonable price. I would recommend 100%. Baldwin is great.
Answer from pro:
Thank you for your review and recommendation. We appreciate you choosing Pacific Home Comfort Experts for your heating and looking needs. We look forward to servicing you in the future.
Reply created 10 Dec 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 15 Nov 2018
furnace and AC replacement
Pacific was on time and on budget. They removed all the garbage and left my house clean. At all times the men were courteous and professional. I recommend them highly.
Answer from pro:
Thank you Shelley for your review on the installation of your furnace and AC. I will be sure to let our Pacific Home Comfort Crew know that you were happy with their work. We look forward to servicing you in the future for all your HVAC needs.
Reply created 17 Nov 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Nov 2018
Furnace and AC install and chimney liner
The job was done perfectly. Baldwin has so much knowledge, patience and integrity. From the sales call to the install, it was perfect!!
Answer from pro:
Thank you Michelle for sharing your experience with the installation of your furnace, AC and chimney liner. We at Pacific Home Comfort Experts take pride in our workmanship. We are happy that entire experience was perfect. We look forward to servicing you in the future for any of your HVAC needs.
Reply created 13 Nov 2018
Review from Ronald & Monica
Rating: 5 out of 5
Review left on 11 Nov 2018
Installation of energy efficient furnace and a tankless water heater
Baldwin & Ronald arrived at the time agreed upon. They were very respectful of our home. They completed the work in a very accommodating and professional and efficient manner. We have to say that they know what they are all about. They also made sure they cleaned up, even though we told them that we would, and left our basement the way they found it. Baldwin answered all of our questions and spent some extra time explaining about our equipment and how to us it properly. We would highly recommend Pacific to anyone who asked us and we will continue to call on them for future service and maintenance of our equipment. Our names are Ronald & Monica and we live in Markham. You can use our names when you post this review on your website.
Answer from pro:
Thank you Ronald & Monica for your sharing your experience on the installation of your furnace and tankless water heater. Our Pacific Home Comfort team are pleased to hear that we have exceeded your expectations. Thank you for choosing our company and we look forward to servicing you you for all your HVAC needs.
Reply created 12 Nov 2018